-Two of Lindsey's biggest financial regrets
-Travel more! Ways to plan amazing trips whether you have kids or not
Lindsey Stanber:
Making time for face time is the best use of time for Bring Your Human to Work author Erica Keswin. She credits her biggest business successes to making the time to connect in person-even when there is no time.
In Erica’s money story you will learn:
-How face-to-face meetings have impacted Erica's business
-Hacks that create more time in your schedule
In Erica’s money lesson you will learn:
-The benefits of being positive at work
-Strategic steps that make scheduling in person meetings easier
In Erica’s everyday money tip you will learn:
-The negative side of multitasking
-The benefits of getting to know the local Starbucks barista
Bobbi and Erica also talk about:
Groups that Eat Together Perform Better Together - Cornell University Study
In My Take you will learn:
-What phubbing is and how to avoid it
-Tips to forming real connections at work
EPISODE LINKS:
Get Erica’s new book Bring Your Human To Work!
Learn more about the Spaghetti Project!
Follow Erica!!
Instagram @ericakeswin
Twitter @Erica_Keswin
Linked In @Erica Keswin
Listen to Erica’s friend Shelley Zalis on the Financial Grownup podcast !
Transcription
Erica Keswin:
I didn't have time for this meeting, but by investing one hour, which then led to two hours, in that face to face meeting over breakfast, I not only gained a friend but a true business partner.
Bobbi Rebell:
You're listening to Financial Grownup with me, certified financial planner Bobbi Rebell, author of How to Be a Financial Grownup. You know what? Being a grownup is really hard, especially when it comes to money, but it's okay. We're gonna get there together. I'm gonna bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey, Financial Grownup friends. You guys know I talk a lot about my walks with friends. Save money, save calories, and all the big ideas that come out of those walks. Today's guest, Bring Your Human to Work author Erica Keswin, is one of my favorite walking buddies, and one of my most motivating and inspiring friends. Just quickly want to welcome our newest listeners, and welcome back everyone else. We keep the shows to about 15 minutes because you're busy, but if you have a little more time, feel free to binge listen, and tell someone you care about to listen as well, so we can grow the show. Of course, please do all the things. Subscribe, rate, review. Do a screen grab if you can. Share it on social, and make sure to tag me so I can thank you.
Bobbi Rebell:
Let's get to Erica Keswin. She spent years working as a consultant, partnering with top researchers, and as I personally witnessed, traveling the globe, literally, to interview the most innovative business leaders in person, and you will appreciate why that face time is priceless. IRL all the way. It matters. The result? Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That's Good for People, Great for Business, and Just Might Change the World, which is endorsed by big names, including ... You ready, guys? Katie Couric, Arianna Huffington, Adam Grant, and one of my favorite authors, Charles Duhigg, who you may know as the author of The Power of Habit. This is big, guys. I'm so excited to bring you this interview. Here is Erica Keswin.
Bobbi Rebell:
Hey, Erica Keswin. You're a Financial Grownup. Welcome to the podcast.
Erica Keswin:
Thank you so much for having me.
Bobbi Rebell:
I just finished reading your amazing new book, Bring Your Human to Work. It is a very well-researched book, going into depth on a number of companies from JetBlue, to Rebecca Minkoff, and you brought us a money story that has to do with the theme of Bring Your Human to Work. Tell us your money story.
Erica Keswin:
Sure. Last year, I was honored by an organization with an event called 10 Women to Watch. We had our first phone call with all 10 of us about six months before the event, and we went around and introduced ourselves in alphabetical order, and the last person to go was a woman named Shelley Zalis, founder of The Girls' Lounge, and The Female Quotient, and I know she was recently on your show as well, so it's a small world. I had heard of Shelley. I knew her name, but we had never met, and never talked on the phone. When she got done with her introduction, I remember saying to myself, "Wow. This is somebody who is very aligned on so many issues, and perspectives, and things that I think about, and I can not wait to meet her in person." What I didn't know on that call is that when she heard my introduction, she actually felt the same way.
Erica Keswin:
About two months later, I found myself in Los Angeles for a series of work meetings, and I was literally back to back, but I said to myself, "You know what? This is where Shelley lives. I'm gonna reach out, send her an email, and see if she has time to grab breakfast." I did. Long story short, the next morning, we met for breakfast, and the rest is history. She shared with me that she had that same feeling when she heard my introduction. We sat there. We were gonna meet for an hour. We each had meetings. We postponed our meetings, and we ended up there probably for close to two hours in that first meeting, and since that time, we've done work together, supported each other, become friendly. I interviewed her for my book. I've spoken at a number of her Girls' Lounges, and when I walked out of that meeting, I literally said to myself, "I didn't have time for this meeting, but by investing one hour, which then led to two hours in that face to face meeting over breakfast, I not only gained a friend, but a true business partner." It's a good reminder.
Bobbi Rebell:
Yeah, because being in person does make all the difference, especially when we spend so much time, as you say, left to our own devices. That's one of my favorite Erica catch phrases.
Erica Keswin:
Yeah. Left to our own devices, we're not connecting, and we need to be intentional. I try to meet at least one or two people in person every week. I mean, you and I will go decide ... That's one of the ways we got to know each other. We decided to go for a walk.
Bobbi Rebell:
Yes.
Erica Keswin:
And we didn't need to go for [inaudible 00:05:01], but we could actually go for a walk in the park around the reservoir. I know how great it is when I meet with people face to face, and I can't do it all the time, but by carving out a chunk of my week or my month to do it, it is good for me personally, but it's also been great for my business.
Bobbi Rebell:
And it also allows a space where you know, hopefully, somebody is not multitasking, because very often when we're on these work phone calls, we are distracted. When you're in person, unless you're rude and you're looking at your phone all the time, but I know you and Shelley are not, you're actually in the moment and you're focused on what's going on with that person.
Erica Keswin:
Yeah. I mean, we've all been on those calls where you say, "Erica, what do you think?" And I say, "Wait. What?" Then we all know what I was doing, and it was not honoring that relationship and being present. The technology is designed to suck us in, but again, we need to build in that intention or it won't happen, sadly.
Bobbi Rebell:
What is the lesson, then, for our listeners? Because so many of them are saying, "Yeah, yeah, yeah, yeah, but I don't have time."
Erica Keswin:
The lesson for them is to make the time, be strategic, and I know I've used this word a few times, but it's one of the most important things that I think about, which is be intentional. Look at your week. I know many, many people, every day, they'll take 30 minutes for lunch, and they'll make their doctor's appointments for themselves, or if they have kids, make them for their kids, and sit in their office, and get through their to-do lists. You can't not do that five days a week, so maybe just pick two days where you're gonna walk down the hall, or walk outside the office and meet somebody for a cup of coffee. Fit it into your schedule. All of us can look strategically at their calendar and say to themselves, "Does my calendar match my values?" If this is important to me, you can make it happen, and whether you use a paper calendar, or Google Calendar, the data will be clear, because you can look at where and how you spent your time.
Bobbi Rebell:
All kidding aside, I mean, we absolutely are friends, and we meet to walk as friends, but we have done a lot of talking about each other's businesses. I mean, your other business, the Spaghetti Project, I remember being so excited hearing about that with another friend, Caroline, on a walk. I still remember that walk, because I remember that "aha" moment when I was, "Oh my gosh. Erica is onto something really big." And it happened on one of our walks.
Erica Keswin:
No, it did. It did. The inspiration for the Spaghetti Project came out of research I was doing for the book, and I came across this study out of Cornell University by a professor named Kevin Nixon. Kevin's father was a firefighter, and when he was getting his advanced degree, he studied firefighters and studied firehouses. What he found was that the firefighters who were the most dedicated to that longstanding tradition of the firehouse meal, sitting around the table, building trust, investing in relationships, it was highly correlated with performance, meaning they saved more lives. That was a real goosebump moment for me, and I'm not out there saying we all need to eat together all the time. I know you and I decided to walk together, but there is a correlation between investing in connection and your own personal bottom line, and that of your business.
Bobbi Rebell:
That gives me the perfect intro to your everyday money tip, because that has to do with connecting with the people that we interact with in our daily lives.
Erica Keswin:
Every day, I go into my local Starbucks, and I got to know my local barista. Her name is Ashley Peterson.
Bobbi Rebell:
Featured in your book.
Erica Keswin:
Yup. She's featured in my book, and we developed a relationship over time. She took an interest in me. This was before the app, but she would have my drink ready when she saw me walking in. She got to know my kids. I got to know her personal story. What that led to was that she really would look out for me. Again, whether it was having my drink ready, if she could see the look in my face when I was late for school.
Bobbi Rebell:
You're never late, Erica. You?
Erica Keswin:
Yeah. I am pretty on time to early, but you never know. One of your kids has a tantrum in the morning, it could make you late. But then something so amazing and inspirational happened, again, based on this authentic connection that I had with Ashley. Ashley noticed that one of my kids, my daughter Caroline, developed this taste for their pumpkin scones, which only come out around ... They're seasonal, so they only have them around Halloween. But by November, they were gone. I'll give you only a piece of the story, because you'll read it in the book, but long story short, it's November 4th, Caroline had had her last pumpkin scone. We went by Starbucks. I got my coffee, but there was nothing else to get, and we kept walking to school.
Erica Keswin:
The next thing you know, I hear Ashley calling my name, literally running down Broadway, and I think I'd left my wallet or something in the store, given, again, this was before I bought my drink on the Starbucks app. She ran over, and was breathing so heavy, and she said, "Caroline, I know we're out of pumpkin scones, but now it's November into December and it's Christmas time, and we just got our amazing gingerbread into the store. I think it's something that you might like." It made my day. It made my daughter's day. I have to say, she didn't love gingerbread, especially as much as the pumpkin, but it was this moment for me where I thought, "Wow." This was so unbelievable. It was so human, and she did it because she looked out for me, and we had been mutually building that relationship over time. That became the inspiration for Bring Your Human to Work, because that is what Ashley did in that moment.
Bobbi Rebell:
Awesome. Let's talk more about Bring Your Human to Work. I think it was Do Something, where you talk a lot about the desk strategy, and how that office is set up, because the space that we work in also has a big impact on productivity and therefore the success of a company, and the success of you as an employee.
Erica Keswin:
Yes. 100%. One of the chapters in the book is called Space Matters, and what I would say to your audience is that I'm not talking necessarily that you have to go out and spend millions and millions of dollars to have the fanciest space and necessarily look like Google or Facebook. I'm talking about you can think strategically about your space, how people interact, and it doesn't have to cost anything, or doesn't have to cost much. Their phrase, they have something called "the reaping," which is a term named after Games of Thrones, which I'll admit I have not seen the show, but they come in every six months, and everybody knows the day before when the reaping is going to happen, and you come in, and you pick out of a hat, and the first person that picks gets to decide where he or she wants to sit, and then they go from there. One of the interesting things that I've seen in many companies is that if you have a startup, everybody does everything.
Bobbi Rebell:
Right.
Erica Keswin:
Right? I mean, you and I both know. We're running our own small business. We do everything. But then as you grow and you scale, it is very natural to become more siloed. All of a sudden, if you have 15 people in your company and you're all together all the time, that feels very different than when you're at 100 people or 500 people. However, the more people can talk to each other across functions, it's better for business. Your space impacts performance when you're able to mix up where people sit and how they move around the space, and bump into each other. It not only is good for people to build those connections, but it has a real impact on your business.
Bobbi Rebell:
Absolutely. So excited. The book is finally coming out after so much work I know you've put into it. I'm excited for everyone to finally get to read it. Tell us more.
Erica Keswin:
Great. Yeah. The book comes out on September 25. It's available for pre-order now on Amazon. Just look up Bring Your Human to Work, and if you want to find me, my website is EricaKeswin.com, E-R-I-C-A, K-E-S as in Sam, W-I-N. If you want to learn more about the Spaghetti Project, it's SpaghettiProject.com. You can find me on Instagram, @EricaKeswin, and on Twitter, @Erica_Keswin.
Bobbi Rebell:
Erica, this has been so wonderful and so special, so thank you for joining us.
Erica Keswin:
Thank you for having me. It was great.
Bobbi Rebell:
Hey, friends. Listening to Erica, I feel like I got a whole new perspective on how people interact with each other, not only in person, but also in the way that we communicate through technology. One of those is Financial Grownup tip number one. One of Erica's observations that we didn't get to talk about was something called "fubbing," or phone snubbing. It's when you look at someone directly in the eye, but at the same time, you're texting on your phone. It is a skill that I personally don't have, but it's a thing apparently. Don't do it, even if you do have that skill. As you will read in Erica's book, research has shown this kind of multitasking is not just rude, it's bad for business. Read more in her book.
Bobbi Rebell:
Financial Grownup tip number two. Bring Your Human to Work, as Erica says, but don't leave it at the office. Keep it with you in life. In other words, bring your human to life too, and take a lot of these lessons in addition to work, to your relationships outside of work. For example, next time you are talking to a salesperson or a waiter, or say, just ordering coffee, address the person by name, and look them in the eye. They're gonna appreciate it. It will likely get you better service and make for a better experience for both of you, and as a bonus, sometimes you'll get special treatment, as Erica and her daughter did with Ashley from Starbucks.
Bobbi Rebell:
Thanks to all of you for your support. Financial Grownup is a finalist for Best New Personal Finance Podcast at the [inaudible 00:14:39] awards, which recognizes excellence in money-related content creation. I wrote a pretty long post on it on Instagram, so follow me on Instagram, and check it out for some interesting background on me, and on the Financial Grownup Podcast, and how I got here. I am @BobbiRebell1 on Instagram, @BobbiRebell on Twitter, and learn more about the podcast at BobbiRebell.com/FinancialGrownupPodcast. Don't forget to check out Erica Keswin's new book, Bring Your Human to Work, great ideas for everyone to make their work and their life a little more human, and of course, thanks to Erica for bringing us all one step closer to being Financial Grownups.
Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart, and is a BRK Media production.
After appearing on Shark Tank, The Sole Mates’ Becca Brown and Monica Ferguson found their best business support came not from the sharks but from a resource that would become key to their growing success.
In The Sole Mates money story you will learn:
-New details about their Shark Tank experience- including the awkward conversations they had with well-meaning friends before their episode aired
-What happened after their appearance as they became part of the Shark Tank Alumni group
-The role the private Shark Tank Alumni group plays in their current business strategy
-Specific examples of business opportunities that have come their way from being part of this exclusive group
-Details of how they were able to get a major national retail deal that elevated their business
-How they got involved with the NFL
In The Sole Mates money lesson you will learn:
-Specific ways to find entrepreneur groups that fit your business needs
-Strategies to work to grow organic networks
In the Sole Mates every day money tip you will learn:
-Which luxury shoe brands best retail their value
-How to make sure you don’t lower the value of shoes you intend to sell
-The best strategy and what to look for when buying pre-owned shoes
Bobbi and the Sole Mates also talk about
-The impact of the national CVS deal on their business
-Other ways they leveraged their Shark Tank experience
-The human element to big brands
In My Take you will learn:
-My strategies for buying gently work handbags and clothing
-How to apply re-sale strategies beyond shoes, to things like wedding dresses
EPISODE LINKS
thesolemates.com
Follow The Sole Mates!
Instagram @thesolemates
Twitter @thesolemates
Facebook The Sole Mates
Shark Tank
CVS
Amazon.com
Facebook.com
Good Morning America
The View
The NFL
THEREALREAL.COM
Christian Louboutin
Gucci
Heidi Klum
Vera Wang
Oscar De La Renta
Here is an article from one of my favorite websites, The Knot, on used wedding dresses
https://www.theknot.com/content/used-wedding-dresses-buy-sell-online
Transcription
Becca Brown:
If someone says, "Hey, this person is a crook. Don't work with them," It's a warning to all of us, like, "Oh, I just got a similar call. Everybody be on warning. Don't take these calls."
Bobbi Rebell:
You're listening to Financial Grownup with me, certified financial planner Bobbi Rebell, author of How to Be a Financial Grownup. And you know what? Being a grownup is really hard, especially when it comes to money. But it's okay, we're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey, Financial Grownup friends. We all need someone in our corner. Actually, we need as many people as possible in our corner. And for entrepreneurs, connections are everything, which is part of the appeal of the show Shark Tank. A deal with one of the sharks, in addition to money of course, opens doors. But a lot happens also after the cameras stop rolling that we don't hear about. More about that from our guest in a minute. You might be surprised.
Bobbi Rebell:
But first, we have some exciting news to share. Financial Grownup is a finalist for Best New Personal Finance Podcast from the Plutus Awards, which celebrate money-related content. And this October my book, How to Be a Financial Grownup, will be coming out in paperback. I hope you pick up a copy, if you have not already. And maybe tell me what you think, and send over some ideas for another book.
Bobbi Rebell:
Back to Shark Tank and our guests, those Solemates co-founders, Becca Brown and Monica Fergusen. They left their jobs at Goldman Sachs to start a company making heel protectors under the brand Solemates, and their products have become huge hits among celebrities. Names like Oprah and her buddy, Gail King, and countless women, including myself. As you will hear, some men as well.
Bobbi Rebell:
So they went on Shark Tank and they got a deal, but the deal actually didn't happen. However, a lot of maybe bigger things, longterm, long "tail", I guess we call it. Big things happened afterwards in a way that I had no idea even existed. Here are the co-founders of Solemates, Becca Brown and Monica Fergusen. Hey, Becca Brown and Monica Fergusen, you guys are financial grownups. Welcome to the podcast.
Becca Brown:
Thanks.
Monica Fergusen:
Thanks, Bobbi.
Bobbi Rebell:
You are the names behind the Solemates, which started with heel protectors, and now have a whole line of many, many things to help us keep our shoes in good shape and weather all kinds of hazards, like weddings. So congratulations on the success of Solemates.
Monica Fergusen:
Thank you, thank you, thank you. You know, we like to say that our goal is to make you more comfortable in your own shoes.
Bobbi Rebell:
Love that, and so does Oprah, by the way. You guys have got amazing press, so many big fans. You also got a lot of press because you were on Shark Tank, where you actually got a deal, after the fact though. And you've talked about this. The deal did not happen for various reasons. But the most interesting thing, I think, that you're going to talk about in your money story is what happens after. Tell us your money story.
Becca Brown:
Yeah, well, thanks for having us, Bobbi. This is Becca speaking. So obviously being on Shark Tank was an amazing experience. We were so thrilled to have that opportunity. But honestly, one of the biggest pleasant surprises to doing the show was what happened afterwards, which is we became part of this incredible, dynamic group of Shark Tank alumni companies; other companies that have been on the show. We are all part of this private Facebook group, and it has been literally the best resource for us to continue growing our business because it's like-minded individuals with, a lot of times, product-based businesses that are growing their companies. And we all are going through the same growth trajectories and sharing ideas and feedback and resources and it's been such an amazing resource for us.
Monica Fergusen:
Every time we would tell someone about what we did, the response was, "Oh, that sounds like something that should be on Shark Tank." And before you go on the show, you can't tell anyone you're going on the show, so it was a very frustrating time for us-
Bobbi Rebell:
Wait, so you knew ... How far in advance before you actually ... first of all, before the taping, and then before it aired ... did you know? How long were you this keeping the secret?
Monica Fergusen:
Well, it was probably only a tight, tight, tight secret for a few months. The application process is really long and really from the time you start applying, you're pretty tight lipped about it because there's no upside in telling people what you're trying to get on. So it was a lot of forced smile responses of like, "Oh, what a great idea. We had not ever considered that"
Bobbi Rebell:
Oh my gosh. So now you have this alumni group. Tell us more about the kinds of discussions and the kinds of advice that you've gotten from that and how has that helped your business?
Monica Fergusen:
The physical manufacturer of goods and the sale of goods comes with it a really unique set of problems including sourcing, including, web development, including your relationship with Amazon, including your PR, your social media, your relationship with influencers and traditional media, your relationship with employees. What kind of benefits do you set up? Do you have your own warehousing? Do you outsource it? There's so many things that come with every part of the business that to date we've kind of operated in a little bit of a vacuum where we leveraged them for everything daily. Being on the show it's a really cool and unique experience and I feel like it's also very much like a reflection of our culture right now, so in 25 years people will have no idea what we're talking about and Shark Tank is that right now and so it's cool to be a part of something that's so like of the moment culturally, which has also helped us grow our business in really unexpected and cool ways.
Bobbi Rebell:
Tell us more about the unexpected and cool ways the business has grown?
Becca Brown:
Well right after airing, we actually reached out to a couple of big mass retailers. CVS Pharmacies was one of them and the timing was perfect. CVS happened to be looking into building out a whole new category around fashion solutions and accessories and we had just had this massive exposure being on Shark Tank and so the buyer was willing to meet with us and literally like a month after Shark Tank, we went up to Woonsock at Rhode Island and met with the buyer and ended up launching in 5000 retail CVS pharmacies a few months later.
Bobbi Rebell:
Wow. Did you go into the Facebook group and tell them about this and what was the reaction?
Becca Brown:
No, it's not really a place where you go and brag. Okay, so if I post a query today saying, "Hey, does anybody happen to know somebody that is working in media covering women's shoes?" Chances are within an hour I would have several responses like, "Oh, I know this person. I know that person."
Monica Fergusen:
Right. It's really, has anyone had this problem or has anyone met this person who's so helpful? It's asking questions and sharing a best practice. So like, "Hey, do you know if you contact Amazon on Sundays and you get the help desk in Ireland, there are much more likely to help your brand do X, Y, and Z if you get, I will not name a country, country on another day, hang up. Because like if [inaudible 00:07:09]
Becca Brown:
And I want to add to that too because I used to rent zip cars and that the sort of ethos of Zip cars was the community takes care of itself and you take care of the car and you return it with gas so that the next person can use the car. And I feel like our Shark Tank group carries that same sort of ethos. We take care of each other. We're looking out for one another. If someone says, "Hey, this person is a crook, don't work with them." It's a warning to all of us. Like, "Oh, I just got a similar call. Everybody beyond warning don't take these calls." And so we all are only as good as what we contribute and we are genuinely wanting to help one another.
Bobbi Rebell:
Can you give me an example of wind that happened for you guys or for someone else in the Shark Tank alumni Facebook group that may not have happened without that network?
Becca Brown:
Good morning America and the television show The View. They do these really cool segments that are kind of like flash sales and on The View it's called view your deal and one of the. Actually two of the other Sharks Tank companies in our group have done view your deal before and they were so kind to introduce us to the group that runs that. So we did it in July.
Monica Fergusen:
And it was a great revenue generator and then more recently someone asked, anyone have products that would be interesting for NFL players in their fall training. So we're like, you know, we have products that we market for women but the product certainly work for men in hot pink packaging with high yield on it. If they're open to it, we're open to it and the managers looked at our product line and were like, "These products are amazing."
Monica Fergusen:
And so a 110 NFL players have been using our blister blocker and antibacterial spray as a result of some of the Shark Tank group The Newson sports managers who are looking for products for gift bags and looking to create relationships between celebrities and product companies and get nothing from it. Like the people in the group get, there no economic gain for them. It's more people they know have been put together with other people they know and that kind of goodwill you realize as you get older. It doesn't exist in that many places in the world people are often looking like, what can I get out of this? Or I can introduce you but like what's my take? And that is definitely not in line with the spirit of the Shark Tank group.
Bobbi Rebell:
What is the lesson for our listeners from that?
Becca Brown:
I think a lot of entrepreneurs, if they make a leap to start off their own business, they've come from a company where there's a lot of infrastructure, a lot of resources that you may have taken for granted and when you venture out on your own, as Monica touched on, it's very isolating and I think it's very important as soon as possible to start building a really strong organic network that is going to help you grow your business. And so obviously not everybody is going to be able to be part of the Shark Tank alumni group, but I mean looking at other entrepreneurs groups in your area, leveraging like the Chamber of Commerce, leveraging the small business administration. I think looking at your alumni network, a lot of times alumni networks do have an entrepreneur focus. There's like a sub network and it just can be so much more helpful to have that kind of a focus network because everybody's kind of in it to help one another, but also to expand and grow their businesses.
Bobbi Rebell:
You guys brought a fantastic shoe themed everyday money tip, do you tell?
Monica Fergusen:
Yes. So we're in the business of shoes and we are both appreciators and to some to be collectors of nice shoes. Not all high heels but many high heels, but something I think people should take in mind when they are considering a purchase of new shoes is that sometimes the more you spend, the more you can get back. And if you look at the success of the secondary market, the used clothing market for shoes, it's thriving, but in particular Christian Louboutin and Gucci are two brands that stick out as having the strongest bid for their gently used shoes. If you spend a thousand dollars, God bless you on a pair of shoes, the real real Mike Compu is several hundred dollars when you sell it again.
Bobbi Rebell:
What do you mean by Compu?
Monica Fergusen:
I mean they will have someone buy from you.
Bobbi Rebell:
Okay.
Monica Fergusen:
To make it simple. It's $500. So your net cost on that shoe is only $500. Whereas a lot of other designers that are not quite as high don't have a strong secondary bid. So you're unlikely to recoup any cash when you try to sell them. If you try to sell them, but Christian Louboutin and Gucci in particular, the real real has reported have done phenomenally
Bobbi Rebell:
So interesting. What about the fact that they are worn a little bit? Can you get them resoled? How does that affect the value, if you like with the Christian Louboutin, those are the shoes. Just so people know. I personally, by the way don't own any, but maybe some day they have the red bottoms, so what happens if you've worn it? Can you get them sort of resold? Because I resell a lot of shoes sometimes if I like them. Does that hurt the value? If you then put on new soles, can you paint them red? Does it matter?
Monica Fergusen:
It actually hurt the value. Done something like put on a new sole. They want the shoe to be in pretty good condition. I don't want to plug my own product too, but using things like a heel protector is a great start because the damaged heel-
Bobbi Rebell:
Which you should do anyway, whether you're going to sell it or not?
Monica Fergusen:
Well absolutely, but a damaged heel really can't be fixed. So you wear a little heel protector, keeping that heel in perfect condition, therefore it's so much easier to sell it. As someone who sells a lot of shoes, I can attest the lifetime value of the heel protector exceeds its retail value because it's a gold age-
Bobbi Rebell:
Well how much is, I mean they're not expensive. How much is a heel protector?
Monica Fergusen:
$10.
Bobbi Rebell:
Exactly.
Monica Fergusen:
And that $10 is probably generated hundreds of dollars in resale for me on my shoes.
Bobbi Rebell:
What about buying shoes secondhand? What do people need to know there, what should they look for? Any tips?
Monica Fergusen:
So it's actually great to buy a shoe secondhand. And I have no economic interest in the real real, but I'm a big fan of theirs.
Bobbi Rebell:
Oh, I've sold stuff fair. They're great.
Monica Fergusen:
Yeah. But you can feel comfortable buying stuff from them too because they do have a really sharp guy and discipline and what they'll accept and they'll take anything back for them. I mean they'll let you know before you buy it, if it's final sale, but for the most part things are returnable.
Bobbi Rebell:
All right. Let's talk a little bit about Solemates. So what's going on with you guys? You're everywhere these days.
Monica Fergusen:
We're trying, we're trying. I mean CVS has been a great boon for our business and brought us in so many new customers and such great exposure and it's also been really fun to meet the brands that were sold within CVS. I mean it's more, again, more like-minded people, non Shark Tank brands. But we reached out to the other brands that were sold with just to introduce ourselves. A lot of them are based in our area, so we've been able to actually get together and have coffee. I think people sometimes forget there's a human element to everything. And so these massive brands that have names are intimidating because they've got Heidi Klum on their packaging, but they're run by real people that have real jobs and do a lot of the same things that we do.
Bobbi Rebell:
So tell us more about where people can find you and keep up with all the new products that you guys will be putting out?
Monica Fergusen:
Yeah, so we're @thesolemates on Instagram and twitter and Facebook and our website is thesolemates.com where we're sort of up to date with all of our retailers and all of our products were sold at CVS, DSW, David's bridal, Von Mar, about a thousand independence all listed on our website. Always changing, always, hopefully, always growing our website and Amazon.
Bobbi Rebell:
Great. This has been wonderful. Thank you so much.
Monica Fergusen:
Bobbi. Thank you so much-
Becca Brown:
Thank you Bobbi.
Bobbi Rebell:
Hey friends. Not your typical everyday money tip, but personally I kind of loved it. There's nothing wrong with having fantastic shoes. If you can get them at a huge discount, barely worn even better, but know to buy. Financial Grownup tip Number one. So the same idea goes for other things that you may not think you can afford or want to spend big money on, but if you buy gently used ones, maybe they do fit into your mindset. For most of us, it's really about getting past that psychological barrier, whether it's the idea of buying something that has been gently worn or just the idea of owning something that is so expensive. Even if you didn't pay the original retail price, so it's important to look for niche sites that specialize in what you want.
Bobbi Rebell:
The Real, real that Monica and Becca referenced is luxury, especially shoes and handbags, but you can also look, for example, for wedding dresses, so according to The Knot a used wedding dress in great condition can sell for 50% of the retail price. Just as is the case with shoes. Some designer names like Vera Wang and Oscar De La Renta will get a higher percentage. So if you want to go really high end and you know you're going to sell your dress after your wedding, know what you're buying so you know what you're selling and you can maybe choose a designer assuming that you liked that designer because you're going to be of course wearing the dress, which is the most important thing, but maybe if you're selecting between two, select a designer that will have the higher resale value. I'm going to leave a link to The Knot with some websites that you can check out.
Bobbi Rebell:
If you want to know more, including or to possibly even rent a wedding dress, the show notes that will have all this information are @bobbirebell.com/podcast/the soul mates. Financial Grownup. Tip number two, turn lemons into lemonade like the ladies did. Their deal fell through, but in the end, Monica and Becca leverage the Shark Tank experience and grew their business from the show anyway. Setbacks are only that and while they are a mum about why exactly the deal didn't happen ultimately my sense is that it just didn't work for both parties when it came down to it and that's okay. No deal is better than the wrong deal and that's a great lesson from Becca and Monica.
Bobbi Rebell:
Alright everyone. Please be in touch DM me on all the socials. I am @bobbirebell1 on Instagram, Bobbirebell on twitter, and sign up for our newsletter@Bobbirebell.com and thank you for a great story to Becca and Monica. So much we didn't know about Shark Tank and for helping us all get one step closer to being Financial Grownups. Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK media production.
Fearless financial independence was a lesson superstar entrepreneur and Kabbage Co-founder and COO Kathryn Petralia learned early on from her parents. Now she is using those skills to not only build her company but to instill strong family and financial values in her own kids.
In Kathryn’s money story you will learn:
-How her parent's divorce impacted the way she understood money
-Not to dwell on past mistakes
-Her philosophy on financial independence
In Kathryn’s money lesson you will learn:
-How she's teaching her children financial literacy
-A quick lesson in small business loans and how to get them
In Kathryn’s everyday money tip you will learn:
-The open secret about getting discounts on AirBNB
-Examples where she used the technique to rent homes for less than AirBNB
Bobbi and Kathryn also talk about:
Forbes 100 Most Powerful Women of 2017
AirBNB
EPISODE LINKS:
Follow Kathryn!!
Instagram @Kabbageinc
Twitter @KabbageInc
Learn more about Kabbage at https://www.kabbage.com/
Learn more about how to teach your kids financial literacy here:
https://money.usnews.com/money/blogs/my-money/articles/2017-04-04/how-to-raise-financially-literate-kids
Transcription
Kathryn:
We went to the grocery store and as we were walking out, I dropped the gallon of milk and it broke open and all the milk was spilled. And she started to cry and she was really upset because she didn't have enough money to get another gallon of milk.
Bobbi:
You're listening to Financial Grownup with me, certified financial planner, Bobbi Rebell, author of how to be a financial grownup. But you know what? Being a grownup is really hard, especially when it comes to money. But it's okay. We're gonna get there together. I'm gonna bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this!
Bobbi:
Hey Financial Grownup friends. We all have memories of childhood that stay with us forever. As you heard with our remarkable guest who you'll get to know, Kabbage co-founder, Kathryn Petralia. In her case, literally her mom, crying over spilled milk; Kathryn never wanted to be in that position and one might argue that that moment, that defining moment and the realization that came from it, was her financial grownup moment.
Bobbi:
Welcome to all of you. So glad you can spend the time with us. We value that time so we keep the Podcast short; about 15 minutes. But if you have more time, feel free to binge. And if you like it, please share with a friend and don't forget to subscribe. New thing I learned recently: take a screenshot, share it on social media, and tag me so I can thank you. The show is free and if you feel it's giving you value, share it with someone that you think would enjoy it as well. Let's get to Kathryn's story. Stay to the end, by the way. Her everyday money tip is going to save you hundreds of dollars, if not more, on your next vacation. I'm serious. This is a really good one. Here is Kathryn Petralia.
Bobbi:
Hey, Kathryn Petralia. You're a financial grownup. Welcome to the Podcast!
Kathryn:
Thanks so much for having me.
Bobbi:
Congratulations on all the success of your venture, Kabbage. Tell us a little more about it.
Kathryn:
Kabbage is a data and technology platform that enables realtime lending to small businesses. We've deployed over five billion dollars to 150 000 small businesses in the United States.
Bobbi:
Wow. And by the way, just so our listeners know, you're a big deal. You were named recently in the Forbes 100 Most Powerful Women of 2017, along with some peers like Oprah and Sheryl Sandberg, so congratulations on that.
Kathryn:
Oh, thanks a lot. I was really shocked by that, frankly. I'm super honored to be part of that crowd.
Bobbi:
Well, I think as more people get to know you and all that you've accomplished, I think people will not be at all surprised. And on that note, I wanna hear your money story because it has to do with your childhood and the framework that set you up to have this drive to make sure that you were successful in business and in your family as well. Tell us your story.
Kathryn:
Well, when I was about six years old my parents had recently divorced and my mom was struggling to make ends meet because she was getting her PhD and didn't wanna take alimony or child support that the court didn't order; this was in 1976, so that was a thing back then. And so things were really tight for her financially and we went to the grocery store and as we were walking out, I dropped the gallon of milk and it broke open and all the milk was spilled and she started to cry. She was really upset because she didn't have enough money to get another gallon of milk. That just had a really big impact on me, you know, at that time and I've remembered that story for many years. What's funny is my mom doesn't remember it anymore.
Bobbi:
Oh my goodness! It's so interesting always looking back the things that make an impact on a child and it just becomes part of the everyday fabric of life for adults. What else do you remember about that period of time in your life, in terms of your mom and what was going on with her? Did you guys have discussions about it? Did that incident open up any kind of dialogue about money? Or was she always trying to put on a brave face? Because it sounds like she was a really strong woman.
Kathryn:
Well, you know, she was always very transparent with me about everything, so it's not like she tried to hide it from me. She certainly didn't want me to be stressed about money, so it wasn't like she was saying to me, "Oh, we only have $14 this week," or whatever. But if I asked for something, she was really honest about, "Well, we can't really afford that now. Maybe we can do that later." I've lived with both my parents, so back and forth, so I had these two totally different experiences.
Bobbi:
Oh tell me more about that.
Kathryn:
Well my father's an attorney, and so he had obviously more money. He had a job; he wasn't working part-time. And so I was able to get things that I wanted and needed from my father and I was able to protect my mom from those requests, I think ... I learned a little bit about protecting my parents back then.
Bobbi:
Yeah. It sounds like you were taking on a lot of financial ... I don't know if it's decisions, but you were certainly thinking about money at an early age.
Kathryn:
Absolutely.
Bobbi:
Can you expand on that?
Kathryn:
I guess I just knew that there were different ways that people lived. So if I had only been in my dad's house all the time, then I think it was really useful to me to understand that not everybody has everything they want and some people really have to struggle to get by just to pay their rent and just to buy groceries. And I think that was a valuable lesson for me.
Bobbi:
Interesting. If you were able to see two ... You basically grew up almost in two different socio-economic levels in that you had to see both sides of the story.
Kathryn:
That's exactly right. But not forever. I mean, my mom got her PhD and married a professor and so I think everything was a lot more the same by the time I was 11 or 12. But certainly there was a period of time where things were different.
Bobbi:
Tell me more about your day-to-day life then with your mom and your dad, how it differed financially.
Kathryn:
I could ask my dad for things or I could ask to go out to eat or I could ask for a toy. I really didn't ask for a lot of stuff, anyway. But with my mom I was more careful and I knew that it would be a treat to go to Dairy Queen and get a Dilly Bar, which is like the D since back then. She wanted that too, so I picked the things that she could treat me to so that she would feel good to.
Bobbi:
Looking back, it's interesting because in many divorce cases you hear that one party wouldn't pay the other one, or something was going on, but your mother, it sounds like proactively did not wanna take child support or alimony. What's your sense ... Is that something you've ever talked to her about? Because it certainly would've made a lot of those times easier.
Kathryn:
Well, from her perspective it was her decision to leave the marriage and so from her perspective he didn't owe her any of that. In fact, the court actually wouldn't let my father not pay her, so she gave him the money back and she paid income taxes on it, I mean, because she's just a very stand-up kind of person, I guess. And she wanted to make her own way and she didn't feel like it needed to be his problem. So I think I've picked up on some of those tendencies from her, too. But thing's were different in the '70s.
Bobbi:
In what way did you pick up on those tendencies?
Kathryn:
Just to not expect things from people. To know that I have to make my own way and to not rely on other people to get what I need.
Bobbi:
You've always been fiercely independent it sounds like, at least certainly in terms of your financial drive and your ... You've got a lot of ... Like, look at what you've accomplished. You've done a lot and you're still pretty young.
Kathryn:
I don't feel that way now, but I mean ... I could tell you that my knees hurt when I stand up, when I get off the floor with the baby. But you think the independence is driving. I think it does drive me maybe to do more than I would otherwise and to not take something from someone and to try to get it myself. But sometimes that works against you, so if I really need for something, like this weekend my husband's gonna be out of town and he's at home with our two kids and I really would make my life easier if I had somebody come and watch our baby for a couple of hours so I could do something with the older child. But I'm probably not gonna do that. I'm probably gonna just try to get it all done myself and nobody's gonna have a great experience because I'm not asking for help, so I think there's a downside to that, too.
Bobbi:
I think we've all been there. So tell me, what's the lesson for our listeners from this? Because there's a lot of takeaways. It's very interesting and I really appreciate you sharing this with us.
Kathryn:
Well, I think because I went through some financial uncertainty as a child, it means that I know that people can get out of it. So I've never really been afraid of financial instability because I know that it's possible to make it through. I got married really young, right out of college, and my husband and I moved to Atlanta. We didn't have jobs or even prospects for jobs. I wasn't worried about it at all. We just figured it out, we got some jobs; I think I learned that from my mom. My husband's been a stay-at-home parent for 18 years since our 18 year old was born, and so you have to make a lot of sacrifices for that too to be the only one working.
Kathryn:
It's a little different as a woman, especially 18 years ago, being a stay-at-home dad wasn't a thing as much back then as it is now. But when we started Kabbage 10 years ago, we went without any income at all for a year and for way less income than we'd had for a long time for a couple years after that. And kudos to my husband for sticking it out, but I wanted to make sure ... One thing I wanted to be really careful about was that our eight year old at the time didn't feel any kind of stress from that. He knew what was going on and he knew that things were a little bit different around the house, but he wasn't worried that he wasn't gonna be able to eat dinner that night. And it was important for me to protect him from that.
Bobbi:
When you look back, do you feel like you're protecting him in reaction to the fact that you were not as protected as a child.
Kathryn:
What I've done is we have that same level of transparency that my mom had with me, and really my dad, too, frankly, about finances. So he knew exactly where things stood, but if we were worried about anything like were we gonna have enough money to pay for his college; we didn't talk about those things with him, if that makes sense.
Bobbi:
Right. You're not worrying him about big-picture stuff but you're talking about the day-to-day stuff.
Kathryn:
Right. And even since then, he had ... I got him a checking account when he was 10 and he's had his own debit card. So he buys his own toiletries today with the money that we give him so that he's having to make decisions about what to buy. That's also been important to us.
Bobbi:
Which is good, because you're making him into a financial grownup, which is amazing!
Kathryn:
I would tell you: sometimes I think he doesn't make very good decisions, but he'll learn.
Bobbi:
Look: I always say at the end of every episode, "We're getting closer." Because it's always a process. Right? We're never fully grown up.
Bobbi:
So I wanna hear your everyday money tip, because this was one. We were talking beforehand coming up with one and you came up with this and it's brilliant. I've never heard this before. Go for it.
Kathryn:
Well, my husband loves to travel. Vacations are important for him. But we couldn't do that for a couple of years while we were starting Kabbage. AirBNB was just becoming popular I would say, maybe what, seven or eight years ago. But what we've learned in the last couple of years is that when you find a listing that you really like on AirBNB, sometimes you can figure out that it's actually managed by a property management company and they have other properties as well. And you can find their website you can save a ton of money by going directly to the property managers as opposed to going through AirBNB, and my apologies to AirBNB for telling you this hack.
Bobbi:
Well, they'll understand. Because also it brings you to AirBNB to even check it out to begin with; I think they'll be okay. Do you have any example? Do you remember any trip that you took where you did this?
Kathryn:
I have one I'm just about take where I did this!
Bobbi:
Awesome!
Kathryn:
I gotta travel to California for work and my husband and baby are coming with me and so he found a property and I noticed that it said it was offered by a particular company. We went directly to the site and saved like $600.
Bobbi:
Wow. That's awesome. $600 on how much? On a week or something?
Kathryn:
Five days.
Bobbi:
Awesome. Alright. You're definitely the money expert here. I wanna hear more about Kabbage, because it seems like you're disrupting an area that was really needing to ... It's sort of an open niche between the small businesses needs that ... It's like bigger than a personal loan, but not quite a full medium sized business loan. Tell us more about what Kabbage does and what's unique about it that's so disruptive and that's getting so much attention. And frankly I've been reading some really large numbers in terms of valuation, Kathryn. I know you haven't disclosed all of them but there's a B in front of some of these numbers, my friends.
Kathryn:
There is a B.
Bobbi:
B as in billion.
Kathryn:
US dollars. So, yeah, we've certainly grown a lot. And I think we've been the fortunate beneficiaries of access to realtime data. Our business couldn't have existed 10 years ago the way it does today because the data wasn't available for us to give our customers the experience that we give them. We can actually ... A small business owner who comes to our site can get through the entire application and have actual money in their account in less than 10 minutes. The average is like seven or eight minutes.
Bobbi:
Wow.
Kathryn:
So businesses need capital, but they also need time. Small business owners are running all over the place. They're managing their families, they're managing their businesses, they're doing all kinds of financial things that they probably weren't trained to do and maybe even don't like doing. And so we try to make this as painless as possible for them and really transparent so you're not wondering for days and weeks and months, are they really gonna get that loan and what did that loan officer think.
Kathryn:
That's a big part of the challenge today is that most small business loans are a very manual, time-consuming process. So businesses looking for less than a quarter of a million dollars from a bank? The banks have a hard time doing that cost effectively, so they generally don't even make those loans. And I think that's really the reason our business is able to exist because we could cost-effectively using technology and automation. We can cost-effectively serve those small businesses.
Bobbi:
How did you first come up with this idea?
Kathryn:
My co-founder Rob had the idea because he was working with another company that was using a recently launched Ebay API. They gave third parties access to seller and transaction level data. All the data was authorized. You know, the customer's authorize Ebay or QuickBooks or can't even process where to share the data with us, so they know that we're getting it. But he thought, "Wow. Wouldn't it be interesting to use that data to make a small business lending decision about that business that sells on Ebay?"
Kathryn:
And my background was in FinTech, which wasn't called that then, but that's what it was. So he called me up and said, "Hey, what do you think about this idea?" We had worked together previously and I thought, "Wow, that's really cool." I love that you could use data in that way and consumer lending's been automated since the '90s. But the small business funders hadn't already picked up on that, apparently. We didn't really realize that.
Bobbi:
So it's an underserved market?
Kathryn:
Absolutely. It was an underserved market and it remains underserved. It wasn't because of the financial crisis that it was underserved, but it's always been that way.
Bobbi:
Well I'm glad that you are now helping out in that area. Tell us where people can learn more about you and about Kabbage.
Kathryn:
I'm not a huge social media person. I have the best Twitter handle ever that I don't use well and that's Kabbage; @Kabbage. And you can find out more about Kabbage at www.Kabbage.com and it's Kabbage with K. Although, if you use Cabbage with a C, then you'll find us there, too. We originally named it Kabbage with a K because it was cheaper to get that domain. It was like $1200 as opposed to $75 000 for Cabbage with C. But-
Bobbi:
Oh, wow.
Kathryn:
... we got the Cabbage with the C recently a lot cheaper, so we're excited now we have both. And you can find out more about me on LinkedIn; you can connect with me there. I'm not a huge social media user, but you can always find me on LinkedIn.
Bobbi:
Awesome. Thank you so much!
Kathryn:
Thank you!
Bobbi:
Hey friends. Here is my take on what Kathryn had to say. Financial grownup tip number one: don't be too hard on yourself. Kathryn remembers dropping the milk and her mom crying so vividly. But her mom didn't even remember it. Move forward, don't dwell on past mistakes. Financial grownup tip number two: educating your kids about money doesn't mean you have to tell them everything. It's more than okay to protect them from the scary stuff before they need to know or if it's not age-appropriate. Even if they may never need to know the details of your financial life, it doesn't have to be transparent. Kids can learn about money without knowing everything going on with your family finances. You can just say no to a request for something without saying that you can't afford it. You can just say, "We're not buying it."
Bobbi:
Alright my friends. I am curious. What money lessons did your parents teach you growing up that you remember? Connect with my on social and DM me your thoughts. In Instagram, I am @Bobbirebell1, on Twitter @Bobbirebell, and on Facebook, @Bobbirebell. Learn more about the show at www.bobbirebell.com/financialgrownuppodcast. And the show notes are at www.bobbirebell.com/podcast/kathrynpetralia. And while you're there, sign up for the newsletter. And thanks to Kathryn for helping us all get one step closer to being financial grownups.
Bobbi:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK Media production.
The College Investor’s Robert Farrington loved his job at Target. He was also well paid. But he loved his family more. So he made the tough decision to leave and focus full-time on the side hustle that was already throwing off even more income.
In Robert’s money story you will learn:
-The value of time and how Robert made the decision to leave a job he loved in order to spend more time with him family
-How Robert grew his side hustle from no income into his full-time business
-Advice on how to leave a job on great terms
In Robert’s money lesson you will learn:
-His take on the benefits of growing a side hustle
-The specific obstacles Robert prepared for before taking the lead in his business
In Robert’s every day money tip you will learn:
-The truth behind retail shopping myths
-Quick tips on saving money while grocery shopping
-The number one Black Friday tip
Bobbi and Robert also talk about:
-Where the idea for his website started
-His regrets about leaving his job
-The College Investor and the resources offered online
-The College Investor 6 minute audio show on Apple Music
In My Take you will learn
-How to be honest with employers about having a side hustle - while not oversharing
-How spending time with family during the holidays can be more valuable than rushing out for Black Friday Deals
EPISODE LINKS:
Follow Robert!!
Instagram @thecollegeinvestor
Youtube @TheCollegeInvestor
Linkedin Robert Farrington
Listen to The College Investor Podcast https://apple.co/2CqMuC3
Learn more on The College Investor website https://thecollegeinvestor.com/
Transcription
Robert Farrington:
Am I really able to say that I value the time I spend with my family and stuff when I'm missing Thanksgiving and Christmas and holidays and weekends and not able to go to birthday parties?
Bobbi Rebell:
You're listening to Financial Grownup. With me, certified financial planner, Bobbi Rebell, author of How to Be a Financial Grownup. You know what? Being a grownup is really hard, especially when it comes to money, but it's okay. We're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey, Financial Grownup friends, get ready for an episode not really about money, but about living a rich life with your family. It's about the price of your time and the value of your time, and for many of us, not all time is created equal. Target store manager, Robert Farrington, had the money, but he wanted the time. Not just any time. Nights, weekends, and holidays, specifically, the times that most of us get to be with our families, but in retail, not so much. Fortunately, he had something else going on. More on that in a sec.
Bobbi Rebell:
First, a quick welcome to our new listeners and to our returning ones. If you like the show, take a screen grab, share it on social. Then subscribe so you don't miss any upcoming episodes, and make sure that you have it set in the settings for automatic download. With that, let us get to Robert Farrington's story. He now runs a little site. It's actually a really big deal website called The College Investor. And for you early stage entrepreneurs, it was a side hustle with literally zero income. Yes, zero income, no money coming in for the first two years, but that was a while back. He'll tell you more about it.
Bobbi Rebell:
Now, it is his full-time business and it is growing. You're going to love this story. Here is, the College Investor. It's Robert Farrington.
Bobbi Rebell:
Hey Robert Farrington. You're a financial grownup. Welcome to the podcast.
Robert Farrington:
Hey. Thank you so much for having me. I'm excited to be here.
Bobbi Rebell:
You are ... And this is trademarked, my friends. You are America's student loan debt expert. You're also the founder and editor of The College Investor, so you have a lot of knowledge to share with us.
Robert Farrington:
Whew. You kind of scare me when you say it all, but yeah. I'm excited to share with you.
Bobbi Rebell:
So give us a quick summary of what The College Investor is and then we're going to move into your money story.
Robert Farrington:
Sounds great. So, The College Investor was started by me as a side hustle in college, because I wanted to share my thoughts on how to invest. But everybody that I knew was like, "That's cool Robert, but I have student loans and other things and I just can't get there yet."
Robert Farrington:
So over the last few years, we've kind of incorporated more about getting out of student loan debt, getting out of debt in general, and how to build wealth so you can start investing even in your early 20s, or in college, so that you can build wealth and set those financial footprints in motion for your future.
Bobbi Rebell:
So, this is where it gets really cool and exciting, because you've been working on this for a very long time. You are married. You have two young children, the oldest one going into kindergarten. You were full time at Target until a year ago and this was your side hustle. And then you were able to make the decision to flip the switch and take your side hustle full time. And that's your money story. Tell us more Robert.
Robert Farrington:
Yeah. So about three years ago, I started earning more than my Target job. You know, we were just stashing the money away and didn't really have any plans to leave because you have to understand, I have loved working at Target. It was a great company to work for. I had been there a long time. I was comfortable there. I was probably one of the top performers in my area, so life was really good at Target. But there is one big drawback about working in retail and that is that you have to work nights and weekends, and holidays.
Bobbi Rebell:
Even if you were the manager by then. You were pretty senior.
Robert Farrington:
Right, but I also believe in being a leader, so I would still work my weekends with my team. I would work a night a week with my team and then as the leader, I definitely had to be there on Black Friday and throughout the holiday season. It meant having Thanksgiving lunch at like 12:00 and then going to work at 2:00 in the afternoon on Thanksgiving day, so that we're ready to go when the store opens.
Robert Farrington:
That really became hard as my kids were getting older.
Bobbi Rebell:
Okay, so tell me about the conversation that you had with your wife when this decision was made.
Robert Farrington:
It really was a series of decisions. First off, it was like, this is a cool side hustle. Let's not change anything. And then it was like, wow this is really becoming more of a thing and we can live off this business income on the side. And you don't need to work there. Finally, I really had to think about what we valued as a family. So my wife and I were talking and you hear these things like, "Show me your money and show me your time, and it will tell you what you value." So, am I really able to say that I value the time I spend with my family and stuff, when I'm missing Thanksgiving and Christmas and holidays and weekends, and not able to go to birthday parties.
Robert Farrington:
So, it was really really hard to leave something I was so comfortable with, but at the same time I also wasn't living my truth in that I wasn't necessarily doing exactly what I valued. And we could afford it. I could afford the life I wanted to, and said that I wanted to. And that really was a big part of our conversation with my wife.
Robert Farrington:
The second thing is, is contingency plans. We always had these conversations. I run an online business, so it's like, what happens if the internet goes out tomorrow? Right? Are we going to be financially okay if suddenly there is no income stream. So, it really was about planning and making sure we had enough saved and if the internet did stop tomorrow and I left my day job, would we be okay financially? And we kind of checked all these boxes and once those were all yeses, it was setting a timeline up for when does it make the most sense to leave?
Bobbi Rebell:
They knew about the side hustle right?
Robert Farrington:
It was one of those things. I never hid it, but I was never fully overt about it. It had been on my LinkedIn profile for a decade. My peers, every now and then, I'd get student loan questions from my peers. They'd be like, "I'm trying to pay off my student loans. Can you help me?"
Bobbi Rebell:
Yeah, but did the Target management know that this was producing more income than they were paying you?
Robert Farrington:
I never shared that, so I'm 99% sure that they had no idea. In fact, I know most of them didn't because when I left and afterwards, they had a little going away party for me and like, "We wish you the best of luck. We hope this all works well for you."
Bobbi Rebell:
So they had no idea?
Robert Farrington:
Yeah, and I never hid that. So that's the interesting thing. If no one asked, I was very candid. I've been candid even for the last seven, eight years online. On different podcasts and interviews and stuff, so it's out there.
Bobbi Rebell:
Did they ever think maybe we should pay him more? If he can make more from a blog, maybe we're underpaying him? Was there any kind of conversation like that, ever?
Robert Farrington:
It's hard, because I was extremely well paid. It was a nice six-figure ... I don't think people realize what you make at Target, but I was, with my bonuses and stuff, I was probably making about $180,000/year when I left.
Bobbi Rebell:
Wow. So, let's go back to quitting. So, how did you actually quit?
Robert Farrington:
So, I really did think about this and planned it out. Because I also, like I said, I wanted to leave on really good terms. I didn't want to burn any bridges, so I actually, my wife and I finalized our plans for leaving in February, or March of last year. We said we're going to leave in September. And I thought this was very respectful from the workload that was going on at Target, but it was also enough time that they could have enough leeway to have everything in place before the holiday season.
Robert Farrington:
I decided that we're going to give a month notice, so I actually told my boss in August. And I probably gave about five and a half, six weeks notice. But I was fully ... You hear these horror stories like, if they were going to walk me out that day or something crazy, I was fully prepared to leave that day. But I was going to be very respectful, and so when my boss came in August, I would say she comes like once or twice a month. When she came in, I just pulled her into my office and said, "I have something really important to share with you." She had no idea what was coming. I said, "Hey. So I have some big changes I want to tell you. I am going to be resigning and I'm going to be pursuing my own endeavors outside of Target. Spending more time with my family."
Robert Farrington:
And the look of shock, she actually texted me like four hours later. So I told her at probably 4:00 in the afternoon, so this was like 8:00 at night. She's like, "I cannot believe this. This is crazy. I'm totally shocked." I totally caught her off guard. But I gave them, like I said, almost six weeks notice. So, I felt like I left in the most respectful and terms possible. Which I also think is the best way to possibly leave if you are going to leave.
Bobbi Rebell:
What was the reaction around your store?
Robert Farrington:
Most of them were pretty excited for me. I think all my direct reports actually were much more aware of everything then anybody else above me. And so, it was less of a shock, but same thing. I'm also very diligent in how you let people know, so make sure you have a very strong hierarchy of letting my senior managers know. And then just announcing it downward. Clear communication before I even let them know. So, I don't think I let them know until about a week and a half after I let my boss know. So my boss already had some plans in place, and we were able to share some very specific plans, which I think is really important when you transition in any workplace.
Bobbi Rebell:
Are there things you would do differently, looking back?
Robert Farrington:
I honestly would probably do it sooner. It's one of those things, I was so worried about all these random variables. And I probably gave an extra year or two to Target. And like I said, it's a great company but at the same time, what could I have done in those extra year or two when I could have left longer. That's the only real regret I have.
Bobbi Rebell:
So what is the lesson for our listeners?
Robert Farrington:
I think the big lesson is, if you grow this side hustle with your time and energy outside of work instead of watching TV shows, or doing whatever non-productive things you're probably doing outside of work, you could turn this into a full-time job that you're passionate about, you love, and it works with your schedule. So, I think it's definitely a clear path that you can actually achieve if you want to put the time and effort into it.
Bobbi Rebell:
Alright, let's talk about your everyday money tip. We're going to tap into your knowledge as a retail expert, having seen it all, from the grassroots level. Tell us what people can do to save money and be better shoppers at stores, not necessarily just Target, but stores like Target. What can they know about pricing, about sales, and so on?
Robert Farrington:
Yeah. Let's debunk some of these myths first. So first off, I always love these Buzzfeed articles that come out. What digits are the last ones that you know what the markdowns are?
Robert Farrington:
Well, let's talk a little bit about math. So almost every price in retail ends in 99 cents, right? So, when you mark something down half off, it's always going to end in eight. Because that's just math. And so when you mark it down 75% off, for the third time, or the second markdown, it's going to end in a four. So, these math strategies that they say are secret hacks, is really just the math of the sales. It's true.
Bobbi Rebell:
Yeah.
Robert Farrington:
I think people just need to realize that. I think the best thing ... The other thing that people need to realize is that, almost every store Target included, puts the same things on sale every two weeks. So it just alternates, so if you're a regular grocery shopper, you'll notice this a lot. Especially in food, because one week it'll be Coke on sale, the next week it'll be Pepsi on sale. And then it goes back to Coke on sale. Then it goes back to Pepsi on sale. And it's the same sale. It's just goes alternating every other week. And you see this in almost every major retailer, so one, if you have really strong brand allegiance, align your shopping habits with your sale week and you'll probably find that you're going to get that same sale every time you go in because it will line up with your shopping habits.
Bobbi Rebell:
So you said you always have to work, you've always had to work the holidays and especially Black Friday. What's your number one Black Friday tip?
Robert Farrington:
The number one Black Friday tip is that all the ads come online about a month before Black Friday. So you can plan out all your shopping ahead of time. And you have to realize that the door busters at every store, there's only about 10 to maybe 50 of that item. And so, if there's one thing that you really really really really can't live without, if you're not the first 10 to 50 people in line, you're probably not going to get it. So don't waste your time going out there.
Robert Farrington:
The second thing though, that's really emerged over the last couple years is online shopping. So at the same time, a lot of these companies are trying to compete with each other and they're moving their Black Friday sales online and they're moving them on to the week before Black Friday. So you can get a lot of the same great deals online, but without even going to the store, about a week before you even shop.
Bobbi Rebell:
Let's talk more about what's going on with The College Investor. So this is your full-time passion project, slash income, slash growing company. You've got a whole staff there now. You're managing that now. What are you priorities? Where is your growth going to come from? What can people expect and look forward to there?
Robert Farrington:
So if you want to know anything about getting out of student loan debt, and starting to invest, The College Investor has it for you. We have pretty much every topic around student loan debt covered and you know, sadly as much as I don't want this to be the growing reason for our growth, student loan debt in America is growing and it's such a problem for most people. So we have your answers. We have tools and resources that can help you. If you don't like to read, you can also listen to The College Investor audio show. It's a podcast where we change our written articles into a short digestible audio show for you because I know-
Bobbi Rebell:
You love that. Love short.
Robert Farrington:
Yeah.
Bobbi Rebell:
Yes. I love that.
Robert Farrington:
Short. I mean, I think I beat you because my average show time is like six to eight minutes because we're just talking about the daily article of the day.
Bobbi Rebell:
But that's perfect. That's what people need because everyone's busy. Alright, where can people ... People can obviously reach you at The College Investor, but tell me your social channels et cetera.
Robert Farrington:
Yeah. You can go to thecollegeinvestor.com. You can go to The College Investor audio show. You can find us on YouTube at The College Investor and you can find us on Instagram at The College Investor.
Bobbi Rebell:
Love it. Thank you Robert.
Robert Farrington:
Thank you for having me.
Bobbi Rebell:
By the way, that pricing math that Robert thinks is so obvious to everyone, I had no clue. What about you?
Bobbi Rebell:
Here's my take on what he had to say. Financial Grownup tip number one. If you have a side hustle, follow Robert's path and be open about it at work. You don't have to be too open. When I went to write my book, How to be a Financial Grownup, the first thing I did was tell my managers and get their okay. Don't hide things. But then also, don't work on it during your work hours and you can be open about your plans, but you don't have to share the whole big picture and all your grand plans.
Bobbi Rebell:
Financial Grownup tip number two. I love that Robert chose family over spending time working on the holidays. The same can be said for shopping. Before you race out to get one of those amazing, say Black Friday deals, remember that Robert said, and a lot of you know this already, there are very few available. So, you'll have to get here really early and spend a lot of time, invest a lot of time, to get it. So is saving money really worth cutting into your family time on a holiday? Maybe look online, a different day, ahead of time and set a price alert. Then, if you get that alert, you can spend five minutes buying it online and get back to being with your family. Or, maybe what you have is fine and you don't buy it at all.
Bobbi Rebell:
Before we wrap up, tell me, I want to know, what's your best retail shopping tip? DM it to me. And please, take a minute to follow me on social media. I am @bobbirebell1 on Instagram. bobbirebell on Twitter, and Bobbi Rebell on Facebook. The website to get more information about the show, bobbirebell.com/financialgrownuppodcast and for the show notes and more about Robert and the The College Investor, go to bobbirebell.com/podcast/robertfarrington and thanks to The College Investor's Robert Farrington for bringing us all one step closer to being financial grownups.
Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK media production.
Entrepreneur Melissa Clark had a lot going on- too much. Even she was confused. She was a wellness practitioner, creating content on many platforms including local tv, podcasting, video and books, including a children’s book, as well as coaching and speaking businesses focused on women’s empowerment. But letting go and narrower her focus was a challenge.
In Melissa’s money story you will learn:
-How Melissa started a business based on her passion for Reiki and wellness
-How the business was evolving in unexpected ways
-The difficult choice she had to make to pare back parts of the business in order to build up the ones that were resonating with her audience
In Melissa’s money lesson you will learn:
-How Melissa prioritized her business growth
-The criteria she used to focus her energy on certain parts of her business
-How she got it all done while working a full-time job!!
In Melissa’s every day money tip you will learn:
-How to self-publish a book for free or without upfront costs
-The things you might want to pay for
-Specifically how Melissa used Create Space
-The advantages of print on demand, especially for special occasions
-Whether you should consider producing an audio guide
-How digital guides can be a great option to save costs
Bobbi and Melissa also talk about
-The She Shift brand and her book
-Melissa’s new partnerships with women’s organizations
-Melissa’s speaking business and her podcast
In My Take you will learn:
-How to pivot your business to focus on the areas that are resonating with your audience
-They key sign it doesn’t make sense to other people- is when they tell you they are confused
-The importance of consistency in brand building
-The difference between procrastinating and taking the right amount of time for a project aka not putting something out there before it is ready.
Episode Links
Learn More about The She Shift TheSheShift.com
Follow Melissa and the She Shift!
Facebook TheSheShift
Twitter @thesheshift
Instagram @thesheshift
LinkedIn :Melissa Clark
Create Space
Transcription
Melissa Clark:
Reiki was something that really helped me in my own life, so I was very passionate about helping other people. It was growing slowly. Trying to figure out how to tie everything in together, that was actually a little bit of a challenge because people knew that I was doing all of these things, but they weren't related so much.
Bobbi Rebell:
You're listening to Financial Grownup with me, Certified Financial Planner, Bobbi Rebell, author of "How to Be a Financial Grownup". And you know what? Being a grownup is really hard, especially when it comes to money, but it's okay. We're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey, Financial Grownup friends, this is an episode that makes me really proud of our guest. She is Melissa Clark, and her relatively new brand is The She Shift. More on that in a sec. Not long ago, Melissa thought she was building a wellness business as a Reiki practitioner under the brand The Wholistic Package. The brand clarity was an issue because she had so much going on. She had a children's book, she was working as a speaker, she was hosting a local TV show, she had a line of inspirational apparel, and a book on women and ambition, and videos, and lots of content. So much content. And this was also, by the way, her side hustle.
Bobbi Rebell:
Before we get to her story, quick welcome to our newest listeners and welcome back to our regulars. We are all busy, so we try to keep the podcast here to what we call flex time. The episodes are around fifteen minutes, but if you have a little more time, stack them together, binge, whatever you want to call it. It is about making it work for you. Make sure to subscribe, and you will get three a week. Go into settings and just confirm that you are on auto-download so you don't miss any, and if you still have a second, take a screenshot of the episode on your phone if that's where you're listening to it, and please share it on your social media channels. Help us to spread the word.
Bobbi Rebell:
Okay, let's get to Melissa Clark. Brave interview here because Melissa basically admits after I kind of confront her that yes, she had a bunch of different product lines and content going on that she could sort of justify as related, but her audience, well, a lot of the time, they were confused, I was confused, but she's got it together now. So this is a story of how she dropped what wasn't working and built up what was, and no, it did not happen overnight. This lady works a lot. Here is The She Shift's Melissa Clark.
Bobbi Rebell:
Hey, Melissa Clark, you're a financial grownup, welcome to the podcast.
Melissa Clark:
Hi, Bobbi. Thanks so much for having me.
Bobbi Rebell:
Congratulations on the continued growth of your relatively new platform. We're going to talk about that. She Shift, which is not only a website, a blog, it's also a book, it's also a podcast, and it is growing. You're also a speaker. And it's all about empowering women.
Melissa Clark:
Yes, very much so. And I'm very excited to have launched that last year and all of the amazing things, as you said, under that umbrella.
Bobbi Rebell:
And it's not just a launch of that, it was actually a shift in and of itself. It was a rebrand. You made some tough decisions and had to let some things go. Tell us your money story about this rebrand and pivoting of what you were doing in your whole business
Melissa Clark:
A few years ago, I started as a wellness practitioner, a Reiki practitioner, and my business at the time was called The Wholistic Package, and in that time, I was working on wellness, I was also in the writing process. Things were shifting for myself during the past few years, and so far as working more with women through a local television show that I had in my community, through a line of inspirational apparel that I was working on, and then my book came about, and I really decided at one point that it was the right time to shift everything for myself and shift everything under one umbrella and under one brand, because for me, it really made sense to have everything under one brand that focused on women and women empowerment, and each item that I have, or service that I have, is something different, but everything has the same mission.
Melissa Clark:
I really had to almost start from scratch and create content and figure out how to change my platform, my website, my logo. So everything under The She Shift, I essentially had to start over and start from scratch and create. I basically put my head down for ten months and worked on my book and worked on my consulting packages and worked on all of the content that was going to be under that brand, and I had to figure out really what direction and where I saw that in the bigger picture. So in 2016, I started to transition with the book, and it was actually October of last year where I focused more on that specific content, and about six weeks ago, I launched every piece of content and every facet and aspect of The She Shift.
Bobbi Rebell:
Was it hard, or what did it feel like to let go of your old platform?
Melissa Clark:
As a wellness practitioner, that was something ... Reiki was something that really helped me in my own life, so I was very passionate about helping other people. It was growing slowly, but all of the other things I was working on, I published a children's book in 2015, and I was working on the inspirational apparel that I have for women. So I was kind of doing all of these different things and trying to figure out how to tie everything in together. That was actually a little bit of a challenge because people knew that I was doing all of these things, but they weren't related so much. So they were ... I was trying to make everything about our mind, body, and spirit, and improving ourselves and our well-being. But, you know, everything had a little bit of a different theme, so-
Bobbi Rebell:
It almost sounds like it was confusing to your audience.
Melissa Clark:
At points, I did get some feedback that people knew the separate pieces of what I was doing, but sometimes, they weren't quite sure either. So it was a time when I had to reevaluate what I was working on and how I could get all of these things under one umbrella because I was so passionate about working on the consulting side, and the speaking side, and my writing, and doing all of these things, but I realized at the end of the day that everything had the same message and it was the same mission, so I could then put it under the same. So it did take a little bit for me to let go of the other side of it.
Bobbi Rebell:
Were you running multiple social media accounts for each of these brands at the time?
Melissa Clark:
I was working on The Wholistic Package, and I then switched over. I actually had to create a brand new Facebook account. At the time, I had several hundred followers through my old business, but because I had to change the mission of the business, I had to start a new account with that, and then I ended up starting at that time, I went into the Instagram, and the Twitter, and the LinkedIn, and that's when I really started creating more content and trying to be more consistent with the social media. I've been working with the content a lot more these days because there's so much content to work with, and I do everything from videos to my podcast to different writing pieces, and I really try to keep up on all of that, but everything is under the same mission and theme now, so now I have a lot of content to work with.
Bobbi Rebell:
So what is the lesson for our listeners from your story? I mean, it's hard to say goodbye to a brand that you created, that you put so much into. So much of your love, and so much money, time, and resources.
Melissa Clark:
Sure, so shedding that piece, which seemed to be maybe a little difficult at the time, it really brought me to where I am today, and I organically followed my path I say, because I know that this is where I'm meant to be and what I'm meant to be doing, so the lesson is sometimes you may be working on something at one point in your life, and that could change. I mean, even in the business that I have now, you never know. I always say I do think about where it's going to be five years from now, but I do take everything day by day because you really don't know where things are going to go or what opportunities are going to present themselves in your life.
Bobbi Rebell:
For your everyday money tip, you are a self-published author. This is a world I don't know that much about, but you have some brilliant advice for people that don't want to have to front any money. I didn't know this. You can pretty much at least publish, obviously there's things coming up to publishing, but you can publish almost for free, especially, this is great, not only for people that want to publish for professional reasons, but maybe you just want to publish a few for a family member, for a special occasion, for a friend's wedding, make a little mini-book or something. Tell us.
Melissa Clark:
Sure. So with my personal experience for my children's book and for my book for women in business, I've used Create Space, which I started with Create Space in 2015 is when my children's book came out. So at that time, I wrote the printed book and I had a Kindle version. And for my book for women in business, "The She Shift", I have it in a paperback, and what I love about self-publishing is that you go onto their website, you can either do it yourself or you can work with a designer and have them upload the file, and it's print on demand. So really, if you don't want to spend a lot of money for a large quantity of books up front, and let's say you plan on doing an event, a table event, or you want to buy some copies for your family, you can go in and you can select how many you'd like, and it's a print on demand. So there's not a lot of up front coasts regarding the printing of the book, and it really, I think, helps a lot of authors to save some costs in that way.
Bobbi Rebell:
And also, you said you could do audio and Kindle as well, or electronic, it doesn't have to be Kindle.
Melissa Clark:
Sure, so you can do an ebook, and also now, a lot of authors are doing audio guides on Audible or through different platforms. My own audio guides, I actually recorded them myself and they're on my website. So you can do either, which that also can save costs because it's a digital file, so they're really becoming popular as well now, especially the audio guides, so it's another way for authors to save a little bit on the printing and designing costs.
Bobbi Rebell:
I love that. All right, let's talk about The She Shift a little bit more. You mentioned you don't know where it will be in five years. Let's talk about the next five months, the rest of 2018. What's on the agenda?
Melissa Clark:
Thank you. So right now, I'm focusing on my book launch, which is on Amazon, and then consulting, speaking, and other opportunities, and I have some speaking engagements scheduled, and I'm also partnering with some women's organizations, so I'm continuing to do those things, and I really look forward to the next six months to really seeing what's going to happen and connecting with more amazing women.
Bobbi Rebell:
All right, where can everyone find out more about you and The She Shift?
Melissa Clark:
Sure. TheSheShift.com, or I'm on Facebook, LinkedIn, and Twitter, and Instagram. LinkedIn, I'm under Melissa Clark, and the others, it's under The She Shift.
Bobbi Rebell:
Melissa, this was wonderful. Thank you so much.
Melissa Clark:
Thank you so much, Bobbi.
Bobbi Rebell:
Hey everyone, here's my take on Melissa's story. Financial grownup tip number one, your business has to make sense to other people. If you have to constantly explain how the parts fit together, they don't. And it's okay to drop products that used to work with your brand, but no longer do. It's also okay to drop a brand completely, as Melissa basically did with The Wholistic Package. And it was hard. She had put a lot into it and she loved it. But to focus on her She Shift business, she had to make some hard choices. Saying goodbye to something so much went into to make time in your day and in your mind to build up something that's better ultimately is hard, but worth it.
Bobbi Rebell:
Financial grownup tip number two, take the time. Melissa talked about this revamp going back a couple of years. A lot of that was that her day job took up a lot of her time. That's okay. So she was realistic about what it would take to get this done. Doing something methodically and carefully is not the same as procrastinating, and during that time, she was building up different parts of it to be a more cohesive brand. Being deliberate in your plans and how you allocate resources is a very financial grownup thing to do.
Bobbi Rebell:
Thanks to all of you for supporting the show. I want to hear about your grownup money and business experiences. I love hearing from you and getting all kinds of feedback. On Instagram, I am @BobbiRebell1, on Twitter @BobbiRebell, and on Facebook at BobbiRebell. For the show notes, go to BobbiRebell.com/podcast/MelissaClark, and all of the show notes follow the same pattern in that the last segment is just the guest's name. So we keep it really simple, you don't have to worry about what number it was, just know the guest's name and it's BobbiRebell.com/podcast/the guest's name. And while you're there, sign up for our new [inaudible 00:13:59], we're going to get it going again this fall. Looking forward to some great content there.
Bobbi Rebell:
Thank you to Melissa Clark for your candor and for such a real discussion about the challenges of being an entrepreneur, and just being a grownup, figuring out who you are and what works, and for helping all of us get one step closer to being financial grownups.
Startup guru Courtney Reum credits family dinners and the lessons served with helping to create the foundation of his business success. Along with his brother, he has not only built and sold his own venture (Veev) and written a best seller “Shortcut Your Startup”, but is now also mentoring and supporting a new generation of entrepreneurs and brands.
In Courtney’s money story you will learn:
-The importance of family dinners in forming Courtney’s values
-The financial values Courtney and his brother learned from their parents
-Courtney’s confession about his teenage self
-How it helped Courtney learn about financial priorities and resource allocation
-Why Courtney references Jane Fonda and Jazzercise when talking about nutrition
-Courtney’s love of Sushi on Sundays
In Courtney’s money lesson you will learn:
-How his parents shared meals in order to stretch their dinners out budget
-The one key thing Courtney’s dad did when the bill came that can save you money
-Advice on how to figure out the right amount to tip when eating out
-The importance of sticking to old fashioned values even though technology dominates
-Little known facts about how phone numbers were created
In Courtney’s every day money tip you will learn:
-Courtney’s advice about carrying cash in a digital world
-Why $100 is the magic number for his emergency stash when traveling
Bobbi and Courtney also talk about
-How M13 began after the brothers sold Veev
-Why Courtney believes we are living in the golden age of creating brands
-Courtney’s angel investments and his take on consumer tech brands
-Why he believes all brands need to be media and tech companies
-What the M13 playbook is and how it works
-Courtney’s book with his brother, “Shortcut your Startup”
-The importance of realizing “Time is the new Money"
In My Take you will learn
-How eating together as a family has been shown to increase the odds of success for kids
-Why checking the bill at restaurants often leads to corrections- in your favor
EPISODE LINKS:
Follow Courtney!!
Instagram @CourtneyReum And his insta with his brother Carter @ReumBrothers
Twitter @courtneyreum @M13company
Linkedin Courtney Reum
Learn more about M13 at m13.co
Read Courtney’s book “Shortcut your Startup” !
Learn more about the spirits brand they built and sold: Veev !
Learn more about the companies Courtney and M13.co are working with:
Classpass
Lyft
Casper
Kevita
Bonobos
Warby Parker
Learn more about the success that comes from eating together as a family:
https://www.washingtonpost.com/posteverything/wp/2015/01/12/the-most-important-thing-you-can-do-with-your-kids-eat-dinner-with-them/?utm_term=.94cf3514f57c
Transcription
Courtney Reum:
They certainly tried to show us and explain that there's some nutrition here. Back then it was like I call the Jane Fonda Jazzercise, so it was they were like, "This is not too much fat, not too much calories. It's good, heres why," and so I equate the not too much fat, not too many calories to just the value of the meal, and so they were all about the value in things.
Bobbi Rebell:
You're listening to Financial Grownup, with me, certified financial planner, Bobbi Rebell, author of How to Be a Financial Grownup. You know what? Being a grownup is really hard, especially when it comes to money, but it's okay, we're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey Financial Grownup friends, that was Courtney Reum talking about family dinners growing up, and this is on family. They eat together generally seven nights a week, and while, as you will hear in his story, it wasn't about the food, the food did provide a largely unspoken lesson about money allocation and priorities. I'm really excited to share this story, I think we're all going to find something that we can relate to here and put to work in our own lives.
Bobbi Rebell:
All right, first a quick welcome. We keep things short here, around 15 minutes. Flex time for our busy listeners because you can listen to one episode or you can listen to a few if you have more time. Make sure to subscribe if you haven't done so already, so you won't miss any upcoming episodes, and make sure when you do so, to go into settings and set you the auto-download. That way you never have to think about it again. If you have a free moment after that, leave a review. We see every one of them, we really appreciate it, and it is the best way for other people to hear about the show and for us to grow. Speaking of that, of course you can also tell a friend.
Bobbi Rebell:
All right, let's get to Courtney. There is something in this episode for everyone. Courtney Reum is not as famous as he should be, or as he will be. Pay attention to this guy, and his brother by the way, who's also his business partner, Carter. After stints at Goldman Sachs and success creating and then selling their popular spirits company, VeeV, the brothers are now helping nurture other success stories with their company M13. It's a disruptive brand development studio and venture capital firm. Their portfolio incudes investments in some names you may or may not have heard of, like Lyft, ClassPass, Pinterest, Bonobos, Warby Parker and more.
Bobbi Rebell:
By the way, in their spare time, they wrote a book for anyone who wants to rev up their brand, Shortcut Your Startup. Courtney also drops some random facts I never knew, and I bet you didn't either, so play close attention, here is Courtney Reum.
Bobbi Rebell:
Courtney Reum, you're a financial grownup, welcome to the podcast.
Courtney Reum:
Thanks so much for having me. Great to be here.
Bobbi Rebell:
I'm so excited to have you. Not only are you, and your brother I should say, the inventors of Veev, which a lot of people are fans of, you now have a new company which we'll talk more extensively about after your money story, but M13, which is a brand development company, you have investments in a lot of really cool companies, from ClassPass, to Casper, to Lyft. Tell us just briefly about it. What is M13? M13 has a really cool origin, the name right?
Courtney Reum:
Yeah. Well we wanted to have that mysterious MI6 kind of I don't know what they do, but it must be something cool sound to it. But the literal name, M13, is the brightest cluster of starts in the galaxy, whereby the sum of the whole shines greater than the individual parts. It's this idea of connecting the dots and pitting the pieces together, which is what we're really endeavoring to with M13.
Bobbi Rebell:
Cool. I should mention you also have a book.
Courtney Reum:
We do. What we're trying to do right now with M13 is build a company for building companies, so we're starting some of our own, we're working with other companies, and so we have a, I guess I'd call it a venture capital arm and then a brand development studio, and we're really trying to institutionalize the platform or the machinery of how you create brands. We decided to try to codify that and write a book called Shortcut Your Startup, that is a lot of the principals and things we're doing, because we believe it's the new age of creating consumer brands and things like that, so we wanted to share what we've learned and then hopefully continue to improve on it with what we're doing with M13.
Bobbi Rebell:
Love that. You also learned a lot from your parents growing up. I know your father unfortunately passed away a little more than a year ago, but there were a lot of lessons around the dinner table, about saving and splurging. Tell us your money story Courtney.
Courtney Reum:
I think one of my most vivid memories growing up is that my family was really big on the lost art of having family dinner, probably almost until the time we got to high school, we probably did it seven days a week just about, and even through high school, probably four or five, which I think is almost unheard of. But what stands out to me is my parents, who were very frugal even when they didn't have to be, but always very value oriented, we would probably, four nights a week, eat some kind of Stouffer's, Lean Cuisine, AKA TV dinner. The only real choice for the night would be are we going to have spaghetti tonight or are we going to have chicken and vegetables? Whatever it may be.
Bobbi Rebell:
Right. But your mom wasn't cooking spaghetti from scratch, these were heat-up meals for $5, $10, whatever they were going for at that time.
Courtney Reum:
Right, because I remember being teenager, and I was always a little bit of a smart you know what, and my mom would say, "Okay, I'm going to cook dinner," I'm like, "You call that cooking?" She's like, "You know what I mean, just pick which one you want." I think my family's a bunch of type A busy bees, people on the go, but we would have TV dinners three or four nights a weeks, and then Sunday would always be the day where my parents would say, "All right, we're going to go out for a nice dinner. Where do you guys want to go?" Nine out of 10 times, growing up in Chicago in the 90s we'll say, it would be sushi, and despite what people may think now, sushi was super exotic.
Bobbi Rebell:
Oh yeah.
Courtney Reum:
And rare back then, to the point that not one friend of mine ate sushi. My friends in high school, like on the football team and stuff, when I would walk somewhere with a cut roll of sushi, they would take it out and throw it back and forth like it was an egg toss because they were so wowed by what the heck sushi was. Anyways-
Bobbi Rebell:
And it was expensive.
Courtney Reum:
Yeah, and it was expensive. We certainly grew up having every opportunity, but having said that, I could not have gone out for sushi four nights a week, so it was a great lesson in all right, I'm going to have a TV dinner tonight, not realizing how some of those nitrates and processing and all that good stuff.
Bobbi Rebell:
It was a different time. Give your parents a break. We didn't know at the time. Now we're all eating clean.
Courtney Reum:
Yes, exactly, but I definitely was able to scoff down a few of those dinners, knowing that Sunday was around the corner and we were going to have our favorite sushi dinners.
Bobbi Rebell:
Did your parents ever talk to you about the financial decisions behind that?
Courtney Reum:
My parents didn't explicitly talk about it, but they certainly tried to show us and explain that, "Hey, we don't have time, nor can we go out for sushi every night, but this is still a really good meal. There's some nutrition here." Back then it was like I call the Jane Fonda Jazzercise, so it was they were like, "This is not too much fat, not too much calories. It's good, heres why," and so I equate the not too much fat, not too many calories to just the value of the meal, and so they were all about the value in things.
Bobbi Rebell:
For our listeners, what is the takeaway? How can people apply this lesson of saving and then splurging to their own lives?
Courtney Reum:
My parents are both highly disciplined people, and I would like to think that has trickled down to us. Even to keep it with food, since it's such a bonding occasion, my parents loved to tell stories of living in New York City right after they graduated college, and they would go out to dinner once a week because they felt like it was important to do right when they were newly weds, but they couldn't afford to really go out to dinner, so they would share one appetizer, one entree, one dessert and one coffee. The fact that they had the discipline to still find a way to enjoy and make the most of whatever they could do, but they had the discipline to realize we can't go out for a full-blown meal all the time, and that made a big impression on me.
Bobbi Rebell:
What's the most memorable financial lesson your dad taught you?
Courtney Reum:
My dad checked every bill from every restaurant. Whether we spent $7 or $70, he would check every bill. Still to this day, I do that, and I'm shocked how often there's a mistake on the bill, and most people, if you don't really check it closely, they don't catch it. They're like oh, they threw another drink on there, and maybe you don't care, but you might as well at least know. My dad would always joke, "It's funny how the restaurant very rarely makes an error in your favor." He just taught me to really dot your Ts and cross your Is, and my dad was one of those guys who could do incredible math in his head. None of this stuff where you just take the amount of the check and double it to do the tip or something like that, he would calculate whatever number was in his mind, 16%, 17%, without tax because he didn't believe you tipped on tax back then, and just do it in his head and write it down. Just having a facility with numbers and being in the details was something I really took from him.
Bobbi Rebell:
Right. He didn't have apps that would split things up and calculate everything for him.
Courtney Reum:
No calculators on his phone because there was and phones. He was like a human calculator, at least up to maybe two or three digits.
Bobbi Rebell:
For our listeners, what's the takeaway from that?
Courtney Reum:
I think there is that old fashioned way to do things, and we've got to make sure [inaudible 00:09:20] where we don't lose it in the world of talk to text or voice or you name it, because I always say to people, "Do you know why telephone numbers are seven digits, not including area code? Because seven digits is roughly the amount of digits that can stay in you short-term memory, depending on how you define that, 30 seconds to a minute, this can stay in your memory and you can remember it. Back in the day when phone numbers were created, you really needed to remember that thing, or even if you wrote to down, and so it was important that it stayed in your short-term memory." Now think how few numbers we actually know off the top of our head, so we have to make sure we just don't lose those skills.
Bobbi Rebell:
I love that. Speaking of skills, let's talk about your everyday money tip, because we were joking before we started taping, that you are ... I can't even keep track Courtney. I know you got off an overnight, but then it was delayed and you were on the tarmac. You travel a lot and you don't use a lot of cash, but cash is important in terms of this one everyday money tip that you're going to share.
Courtney Reum:
Yes. I always keep an emergency $100 bill, just for a rainy day, in my briefcase. My briefcase is more of a tech Tumi backpack, but I always keep it in there, try to always replenish it when I use it, and as silly as it sounds, obviously it takes up no room and there are so many times where I'm some place, I'm like, "I have no money," I'm like, "Wait. The emergency 100." I would encourage people, whether it's an emergency 20 or 50 or 100, whatever it is, always hide it from yourself so you don't use it too often, but then always have it available.
Bobbi Rebell:
Great advice, and something we all should definitely do. All right, let's talk a little bit more about M13. Where are you taking this company? Because this was basically formed after you sold Viiv, what's happening with it next and what should we look forward to hearing about?
Courtney Reum:
Yeah, as I alluded to, I think our whole thing when we sold Viiv, was we had started and operated some companies, we had been on the boards of a bunch of other companies and thankfully been successful. For example, there's a probiotic and kombucha line called KeVita, that Pepsi bought a couple of years ago. Basically, all consumer tech companies, we probably made, at that time, maybe three dozen angel investments, and we said, "You know," we tried to step back and do the proverbial lift your head up, see where the world's going, and we thought yeah, of course we could, we had plenty of ideas, we could start a new company, try to make it successful, sell it or not sell it.
Courtney Reum:
But we really think we're living in this golden age of creating brands, again, we focus on consumer tech brands, and by that I mean consumer brands that tend to be techable, so that can be anything like direct to consumer online brand, or even something like a Lyft that we're big investors in, or Pinterest.
Bobbi Rebell:
Right. Give us some more examples. Yeah, drop some names.
Courtney Reum:
Drop some names, okay. Let's see. Right now I'm wearing Bonobos pants, Warby Parker glasses, some of the mattress companies, so it's all things that we basically believe that every consumer brand needs to be saying to themselves, "How can it more of a media and tech company?" Because what's really changed is that this is the golden age of creating brands. I saw a funny meme the other day that was like I want to create a brand and someone says, "How should I do it?2 he goes, "Oh, it's really easy. You just get someone to give you a name, a logo, and then you make it in China and you sell some ads on Instagram." It obviously a joke, but there's some truth to it.
Courtney Reum:
What we're trying to do is institutionalize the process of brand building. Obviously nothing is one size fits all, but there are things that I get asked every single day like, "Hey, do you know a good digital marketing agency? Do you know someone who does that?" Rather than do the analog way of replying to every one of those, or thinking about who I know or who did I come across that week, we have actually taken all of our learnings and put it into what we call our M13 playbook, which is literally a digital repository of all our best practices and best resources. That's contacts, that distribution strategies, that's broker partners, those are relationships, and have actually put it in a format that we believe if we do this well, will help brands start faster, more time efficiently. Our book is all about time is the new money, so it's about trying to launch brands at scale so we can do it in a repeatable way and launch brands more quickly and more often than we previously would have been able to.
Bobbi Rebell:
Cool. Tell us more about where people can find out more about you and Shortcut Your Startup, which is your book, and all your social channels. I know you're a little bit shy about being too promotional on social, but people can at least see pictures of your adorable mom on your social right?
Courtney Reum:
Right, exactly. If nothing else, please read the first page of my book because it's dedicated to my dad, and please look at my social media to find my mom. My Instagram is really easy, it's just my first name and last, @courtneyreum. If you find another one of those, I would be shocked, so it should be easy to find me there. M13.co, not .com, .co because it's more trendy now.
Bobbi Rebell:
Oh, is it? Okay.
Courtney Reum:
Yes.
Bobbi Rebell:
I learn so much from you Courtney.
Courtney Reum:
Yeah. I don't do a ton with LinkedIn, but I think I've gotten about three or four requests since we've been sitting here, so that's the world we're living in, and our book, shortcutyourstartup.com, there's a website, and then of course, since the whole world is on Amazon Prime, you can certainly find us there too.
Bobbi Rebell:
Courtney, I'm so excited to see how much more you accomplish. You're so impressive. Congratulations on everything.
Courtney Reum:
Thank you so much for having me. It's been a lot of fun.
Bobbi Rebell:
Here's my take on Courtney's money story and what he had to say. Financial grownup tip number one. We focused primarily on the fact that Courtney's parents did spend a lot of time preparing or money on everyday meals, and left that to the once a week sushi splurge, but Courtney also said something very important, and that is that they ate together as a family pretty much every night. Research has shown that leads to high achievement in kids, specifically dinnertime conversation boosts vocabulary for young kids, and for school-age kids, regular mealtime is a powerful predictor of high achievement scores, more so than time spent in school, doing homework, playing sports and doing art.
Bobbi Rebell:
There's even more. Other research found that teenagers who ate family meals five to seven times a week were twice as likely to get As in school as those who ate two or fewer times a week with their families. Full disclosure here, I am aspiring to this, it is not happening yet, so I'm going to put that on my fall to do list. I will leave a link to the research in the show notes. If you want to learn more, you can find those show notes at bobbirebell.com/podcast/courtneyreum. C-O-U-R-T-N-E-Y-R-E-U-M.
Bobbi Rebell:
Financial grownup tip number two. Courtney talks about checking the bill, and how the mistakes are usually not in your favor. No matter how much money you have, check the bill. I'm not alone in having caught so many things on bills that just should not be there. It happens so much, and as for tipping, I do believe you still aren't expected to tip on the tax, even though tipping expectations have certainly gone up in recent years.
Bobbi Rebell:
By the way my friends, did you catch the random knowledge about phone numbers that Courtney shared? Rewind if you need to. I was fascinated. Maybe everyone knows that and I'm the only one. Anyway, Courtney crammed some amazing wisdom into this episode, raising the bar for my future guests, just saying. Keep an eye on this guy, and thanks Courtney, for helping us all get one step closer to being financial grownups.
Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK Media production.
As a young woman in New York City, Randi Zuckerberg, author of “Pick Three: You Can Have It All (Just Not Every Day)" was struggling financially. Her mom, knowing the financial strain, came armed with… luxury goods. Think Jimmy Choo shoes. But as Randi explains, the designer duds were part of a very intentional lesson, that put Randi right on track to being a financial grownup.
In Randi’s money story you will learn:
-How Randi struggled to make ends meet on her first salary of just $28,000
-Why Randi’s mom would take her out and buy her luxury goods, but not help her with her every day expenses
-What Randi did when she literally could not afford to buy a metrocard for the NYC bus and subway
In Randi’s money lesson you will learn:
-How her mother’s strategy helped Randi find her path to financial independence
-If Randi still has all those shoes!
-The one thing Randi would change when she teachers her own children about money
In Randi’s money tip you will learn:
-Why she is paying attention to Bitcoin and Cryptocurrency
-How you can learn more about Bitcoin and Cryptocurrency
In My Take you will learn:
-How to manage social media envy
-The specific thing you can do with your own social media content to improve your experience and that of your friends
-Why and how you can learn more about bitcoin and cryptocurrency
Episode Links:
Learn more about Randi on her website Zuckerbergmedia.com
Get Randi’s book! Pick Three: You Can Have it All, Just Not Every Day
Learn about Cryptocurrency from Randi in this tutorial
Follow Randi!
Facebook Randi Zuckerberg
Instagram @RandiZuckerberg
Twitter @RandiZuckerberg
Also mentioned
Statement Event
Empower App
Transcription
Bobbi Rebell:
Support for Financial Grownup with Bobbi Rebell and the following message come from TransferWise, the cheaper way to send money internationally. TransferWise takes a machete to the hefty fees that come with sending money abroad. Test it out for free at transferwise.com/podcast or download the app.
Randi Zuckerber:
You know, I would turn to her and I would be like, "Mom, I love these Jimmy Choo shoes but I really could use help with my rent, or I could use help with food and things like that," and she was like, "Nope."
Bobbi Rebell:
You're listening to Financial Grownup with me, certified financial planner Bobbi Rebell, author of How to Be a Financial Grownup. And you know what? Being a grownup is really hard, especially when it comes to money. But it's okay, we're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey everyone, my friend Randi Zuckerberg is known for a lot of things. It would take an entire podcast to name them all, so some highlights. She is a bestselling author of Dot Complicated, a Broadway actress and singer with a head star in Rock of Ages. She is the founder and CEO of Zuckerberg Media. Randi is also the force behind Sue's Tech Kitchen, she's got her weekly Sirius XM show, and oh, by the way, she created this little thing called Facebook Live. But her most recent project is Pick Three, which is a book about priorities, and with all that Randi has going on you bet she has had to get a handle on how to focus on what matters most, even if that changes every day. Here is Randi Zuckerberg.
Bobbi Rebell:
Randi Zuckerberg, you are a financial grownup, welcome to the podcast.
Randi Zuckerber:
Thanks so much Bobbi, it's great to be here.
Bobbi Rebell:
Major congratulations, another, in this case soon-to-be bestseller, your new book Pick Three: You Can Have It All (Just Not Every Day). We're going to talk more about that later on, but just high level, this is something you've had in your head basically for your whole adult life. Tell us briefly about the concept, and then we'll do more about the book later.
Randi Zuckerber:
Sure. Well, we're all juggling so many things. I know you and I, we both, we're entrepreneurs, we're moms, I feel like there's so much pressure on all of us to be perfect at everything we do. Especially you log onto Instagram and everyone's lives look so perfect and so amazing, and then it's easy to sit there and think, "Gosh, how come I don't have my act together? Why don't I have it all and have that perfect balance?" And what I've really started to feel over the years is that it's just, it's time for us to stop carrying so much guilt around. Nobody has it all. Nobody has perfect balance, no matter what their lives might look like on Instagram. And so when I thought about the times in my life I felt most proud of my accomplishments, it was not when I was balanced. It was when I gave myself permission to just prioritize and go for it in a few areas of my life, so that's what I'm writing about. It's called Pick Three, and it's work, sleep, family, friends, fitness - pick three.
Bobbi Rebell:
Awesome. And by the way, just to show how much I love this book and how obsessed I am, I actually made notes in the book already. You can learn more about Randy's philosophy on social media and how our lives always look better online, page 211. That was one of the things that I flagged. So that's how good her book is, I have a book full of little post-it notes. Okay, we're going to go back to the book, but I want to talk about your money story, because it's something that I actually related to, because something very similar happened when I was a young adult, in my case also in New York City. Tell us your money story, because it has to do with the way that your mother taught you to earn your own money, but yet still was supporting you in different ways.
Randi Zuckerber:
Totally. And it's funny, because I didn't really learn the lesson of this story until many years later. In the moment, it felt kind of random, and now I'm so thankful to my mom for that. So in the book I go a bit deeper into the story, but when I was right out of college I landed a job at an ad agency. I was making I think $28,000.00 a year, which to live in Manhattan, that just doesn't work. I was in this apartment that was probably supposed to be a one-bedroom but there were four of us that were living in it, and my part of the apartment was a fake wall partitioning off a corner of the living room.
Bobbi Rebell:
Probably illegal, too.
Randi Zuckerber:
Yeah.
Bobbi Rebell:
We know all about those.
Randi Zuckerber:
Yes, I'm sure it was illegal, and it was taking up an entire paycheck every month. And my mom lived about an hour outside of the city. We've always been such close friends, my mom and I, and she would come into the city to take me out for dinner because I definitely couldn't afford to go to a restaurant on my own. And then she would be like, "Let me help you out," and she would take me shopping, and she would buy me fancy shoes. Like Jimmy Choo. Like the fancy-
Bobbi Rebell:
Where were you going in the Jimmy Choos?
Randi Zuckerber:
I know. And I would be like, "Mom, that's so nice of you to buy me Jimmy Choo shoes, but can you help me pay my rent? That's where I really need help."
Bobbi Rebell:
At one point you couldn't buy a Metro Card, right?
Randi Zuckerber:
That's right. There was one month that I had to walk everywhere because I didn't budget well, and I couldn't afford the $120.00 or whatever it was at that time for a monthly Metro Card. And so I walked everywhere in Manhattan for a month. That's kind of the state of how I was living.
Bobbi Rebell:
Were you walking everywhere in the Jimmy Choos, though?
Randi Zuckerber:
I know, right? Luckily I had fancy shoes to walk in, so you know, good for that. But I would turn to her and I'd be like, "Mom, I love these Jimmy Choo shoes but I really could use help with my rent, or I could use help with food and things like that," and she was like, "Nope." She was like, "You know, it's really important that you make it on your own, you're a professional woman. It's really important that you cover the basics of your life on your own." She's like, "But I'm here to show you what to aspire to."
Bobbi Rebell:
Wow.
Randi Zuckerber:
"The reason that you're working hard and to show you that it's okay when you do make that money later in life to treat yourself, and just spend a little bit of that money on yourself."
Bobbi Rebell:
Nice. So for our listeners, what is the lesson from that? What is the takeaway? How can they apply it to their own lives?
Randi Zuckerber:
For me at the time, it definitely felt a little frustrating. It was frustrating that I could barely afford a Metro Card but I had this closet full of beautiful designer shoes. But at the end, when I do look back now on those periods of my life, I'm proud of myself for supporting myself. Even though it was hard. Even though I was barely making any money at all, I look back on those years with pride that I took care of all my own living expenses, that I made it on my own. And I actually still have those Jimmy Choo shoes in my closet as a reminder, the first big girl items that I really ever owned, and they always serve as a reminder to me that the reason that we work so hard in life is not just to accumulate wealth or status. It's so we can treat ourselves and we can treat the people we love, and we can really enjoy our lives and our money.
Bobbi Rebell:
And so would you do the same lesson with your own children, knowing what you know now?
Randi Zuckerber:
Maybe I would keep the receipt in the box in case they needed to return it to help pay their rent. My mom used to take-
Bobbi Rebell:
So wait, did you ever try to return the shoes?
Randi Zuckerber:
No, she purposely would take the receipts home with her so I couldn't, and in those days there wasn't eBay to sell them on or things like that. But honestly, if my kids were motivated and ambitious and driven enough to think of ways to resell them, then that's great, that's teaching them an entrepreneurial lesson.
Bobbi Rebell:
All right, let's talk about your money tip, because it's something we haven't talked about here on Financial Grownup, in part because I don't know a lot about it, and that's kind of your point. What is your money tip?
Randi Zuckerber:
So my money tip is to make sure that you're not just focusing all of your effort on learning about the systems that are already in place. Make sure that you're spending some time thinking about the new financial trends that are going to be coming out in the next few years. Specifically I think the biggest trend that's going to hit this industry is cryptocurrency and blockchain. I know I've personally spent a lot of time over the past two years learning about this space and educating myself, and I think it's so important for women especially to learn about this space, because right now only about 2% of cryptocurrency is owned and traded by women. And ladies, what's the use of catching up with our financial knowledge over here if we're then just going to be completely left behind in ten years on the next new thing that's making all of these new millionaires? I don't know about you guys, I don't want to be left out of the next thing that's making all these millionaires, so I think it's really important, even if you're not investing in this space, to at least understand it enough to be able to participate.
Bobbi Rebell:
Where is the best place people can learn more about it?
Randi Zuckerber:
I love listening to a lot of podcasts. I actually am so passionate about educating women that I literally just sat in my closet with a microphone this week and recorded a two-hour introduction to Bitcoin and Blockchain that I'm about to release. So I'll definitely give you more information on that, and it's specifically designed to teach women the basics of crypto.
Bobbi Rebell:
Perfect. So now we have where we can go, I will make sure to put the link into the show notes for everyone. So that's your gift to our listeners, thank you so much, Randi. This is great. Okay, so now we get back to what I really want to talk about. So I've got this book here with all of these ... I almost ran out of post-it notes, because I have so many post-it notes in the book, and we have to keep it short because this is a short podcast. But it's basically about being lopsided and being okay with that. And that's almost how you got into college, was just saying, "I'm not going to apologize for not being balanced."
Randi Zuckerber:
Totally, well I think, and I'm sure, Bobbi, when you think about the things in your life you're most proud of, the things you hope we're alive to tell our great-grandkids about, each of us have three or four things on that list that we're super proud of. It's probably not times in your life that you were super well-balanced. For me, that list right now is completing a marathon, singing on Broadway, being part of Facebook, and having my two children, and not one of those four things happened when I had balance in my life.
Bobbi Rebell:
Wow.
Randi Zuckerber:
All of those things happened when I really allowed myself to just go for it and be super lopsided and prioritize a few areas in my life at one time. And so I want to give especially women out there permission to pick three. Pick a few things in your life that you want to prioritize, because there will be other times and other phases to pick other things and round out your life. But just give yourself the permission to go for it and be excellent in whatever you want to do without the guilt.
Bobbi Rebell:
I love it. One of my favorite areas was when you talk about quick fixes if you're feeling exhausted, and I say that because this book is also very practical, because people feel overwhelmed and there are very specific solutions in the book. Even at the end there's worksheets so that people can make it applicable to their own lives and really make it specific and actionable.
Randi Zuckerber:
Thank you, well you know, I live in the real world. In an ideal world we'd all be getting a lot of sleep every night, and going to the gym, and spending time with our children every day, and doing all of these things, but at the end of the day we all live in the real world, and I know that there's some days that you just cannot pick sleep. Your kids are sick, you have a deadline at work, there's something going on, you have an early plane to catch, so I tried to also, while encouraging people to pick different areas, also tried to give some hacks to actually get around it and still function in your life if you can't pick that one area.
Bobbi Rebell:
So it's three, and the five things that you're picking three from are sleep, work, friends, family and fitness, and the great thing about the book is you break down each one.
Randi Zuckerber:
Yes. I try to break it down, and I also really tried to interview a mixture of people across all ages and walks of life. Because if you're in the position that you can pick which areas of your life you want to prioritize then you're in a real state of privilege, that everything in your life is going so well that you can choose. There are a lot of people out there who have life circumstances where they just can't choose what they want to focus on. Life picks for them. And so I wanted to make sure that all different people are represented.
Bobbi Rebell:
Randi, where can people find you and learn more about everything you're up to, including Pick Three?
Randi Zuckerber:
Thank you so much, I have been known to be available on a few social media channels.
Bobbi Rebell:
A few.
Randi Zuckerber:
Yup, [inaudible 00:13:14] Facebook, and one's owned by Facebook. But yes, you can find me on Facebook, on Instagram and Twitter, I'm @randizuckerberg, and then Pick Three is available on Amazon or any of your favorite bookstores. I love indie bookstores and promoting them, so go pick it up at a cool indie bookstore near you.
Bobbi Rebell:
Congratulations on all, and keep in touch.
Randi Zuckerber:
Thank you so much Bobbi, this is awesome, love your podcast.
Bobbi Rebell:
Hey friends, I think we all have a good sense of how Randi stays so grounded despite literally being on the go all the time. I have been personal witness to that. Prioritize and keep perspective.
Bobbi Rebell:
Financial Grownup tip number one: You may have noticed that one area of Randi's book really hit me. All of our lives look like so much fun online. So many of us, myself included, have felt a little wistful when we see photos and videos of friends who always seem to be vacationing while in the perfect outfit, and going to a fantastic concert where of course they get to see Beyonce and hang out with her and Jay-Z backstage. Just kidding, but only about part of that. But we are all actually usually happy that they're having fun, it's not necessarily competitive, but still. Remember, it is a curated version of their life. Real life can't be edited, and filters don't work outside of the digital world. Randi's advice that really resonates with me? Flip that back to what you can control, and be a little more intentional about what you post, about the image that you put out there to other people. Don't just post your own perfect moments, try to be more authentic with your social media, and maybe we'll all get the hint and be a little more real.
Bobbi Rebell:
Financial Grownup tip number two: Let's all go out and learn about Bitcoin. I said learn, not invest, though you can if it's right for you. The truth is, as Randi said, we may be missing a big opportunity. I always think of famous investors like Warren Buffett who say they don't invest in anything they don't understand. So let's understand and make a decision from a point of understanding and information. I was recently at a retreat called Statement Event, it was women thought leaders, a very small group of us, about 17. We had dinner with a CEO of a company called Empower, and he asked this group of all women how many of us talked about Bitcoin as an investment option for our followers or listeners. The room got silent. He asked, had we really investigated? Nope. I'm going to check out Randi's tutorial, and I will leave the link for you guys as well. Let me know what you think. Make sure to pick up your copy of her new book, Pick Three: You Can Have It All (Just Not Every Day) and write a review for Randi. Authors love reviews.
Bobbi Rebell:
Thank you all for your support. The show has been growing, so please keep sharing on social media, writing reviews on iTunes aka Apple Podcast, and subscribing if you have not already so you don't miss any upcoming episodes.
Bobbi Rebell:
Do you have a money story that you want to share? Maybe a great money tip? We are starting to have listeners as guests once a month, so to be considered email us at info@financialgrownup and just tell us what money story and money tip you would share if you are chosen.
Bobbi Rebell:
To learn more about the show, go to bobbirebell.com/financialgrownuppodcast. Follow me on Twitter @bobbirebell, Instagram @bobbirebell1, Facebook I am at Bobbi Rebell. Randi Zuckerberg really nailed it in this episode, helping us all get one step closer to being financial grownups.
Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK Media production.
The Opposite of Spoiled author Ron Lieber dishes on the underground network he tapped into as a teen to ace the financial aid game- and gives a sneak peak into his next book “What to Pay for College".Plus Ron’s secret to getting hot tickets at below market prices- Including the Cubs.
In Ron’s money story you will learn:
-How Ron got the inside track on how to maximize financial aid for college
-How much Ron took out in loans for school and how long it took to pay it back
-Ron’s theory on how grownup’s can help cut through the information overload and get to the important information
-Insight into how Ron researches his columns for the NYTimes
-The significance of Ron’s mom taking him to meet with "the guy”
In Ron’s money lesson you will learn:
-Ron’s advice on how to learn about the options to pay for college now
-The one thing you should not do that could hurt your ability to get the maximum financial aid
-Why financial aid applications have become so complicated over time
-Specific resources from Ron to learn more about how to pay for college, before his book comes out
In Ron’s money tip you will learn:
-About his love of experiences like concerts and baseball games
-How he is able to get discount tickets to events
-The specific strategy, including the timeline, that Ron uses to get the best prices on tickets
-The best ticket score Ron ever got, and why he was so excited about the show!
In My Take you will learn:
-How I went on a “Mentor Tour” a few years ago, before launching the Financial Grownup brand
-Why I agree with Ron, that consulting people who know more about something that you do, can be the best way to get an edge on a new venture, whether it is college, or launching a business.
-The value add of an in-person conversation compared to doing internet research
-The importance of making children aware of the costs of higher education, whether or not they pay for part or all of it.
EPISODE LINKS
Ron Lieber’s website: http://ronlieber.com
Ron’s NY Times Columns: NYTimes.com/Lieber
Get Ron’s book The Opposite of Spoiled
Learn more about Ron’s upcoming book “What to pay for college”
Resources recommended by Ron Lieber
Paying for College without going Broke by Kal Cheney
SavingforCollege.com
Follow Ron!!
Twitter @RonLieber
Instagram @ronlieber
Facebook.com/RonLieberAuthor
StubHub is where Ron goes to get last minute discount tickets!
Transcription
Ron Lieber:
Somebody slipped us a phone number for a guy, the guy to see in the Chicago land area if you did not have enough money for college. Turns out he was the assistant director of financial aid at Northwestern University and he had this side hustle going on where every day at 5:00 p.m. after his colleagues had gone home for the night he would sort of usher you in at the side door of the financial aid office at Northwestern. You'd give him 50 bucks in cash and he would tell you all of the secrets of the financial aid system.
Bobbi Rebell:
You're listening to financial grown up with me, certified financial planner Bobbi Rebell, author of How to be a Financial Grownup and you know what being a grownup is really hard especially when it comes to money but it's OK. We're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson and then my take on how you can make it your own. We've got this.
Bobbi Rebell:
Hey friends. So Ron Lieber, famous, very famous New York Time's money columnist, super nice guy, also the author of the upcoming book What to Pay for College, the best seller The Opposite of Spoiled. He knew a guy. As he describes it it was basically an underground financial aid information network. This really happened. Before we get to Ron's unbelievable story, can't believe this really happened, I do want to welcome new listeners. And of course welcome back those who are returning. The show's been growing and I'm so happy you guys are spreading the word. So thank you in advance for any more spreading the word that you do. Please tell friends about Financial Grownup if you're enjoying it. I'm also happy that you guys are enjoying the video promos that we do for each episode. A reminder if you want one for you or your business we are having a little competition. Whenever you see the video in social media, share it. Whoever shares it the most between now and July 1st I will make a customized video just for you. So a little experimental competition we're having here.
Bobbi Rebell:
And if you have a great money story, you want to be on the show, we want to hear from you. E-mail us at info at financialgrownup.com, tell us what your money story would be and what your everyday money tip would be and maybe you'll be selected to be featured on the program. We have our first listener episode coming up soon. Now to Ron Lieber. My first exposure to his writing came when I read his bestselling book The Opposite of Spoiled, Raising Kids Who Are Grounded, Generous and Smart About Money. And yes I have used his strategies in my own home. I am also now an avid fan of his New York Times column, Your Money. In it Ron sheds light on issues that touch so many of us and with real solid reporting behind it. So that's something as a journalist I really value and appreciate. He's really good at what he does and as a parent I can't wait to read his upcoming book What to Pay for College. An entirely new guide to the biggest financial decision your family will ever make. But first you get to hear this story about a guy. Here is Ron lever.
Bobbi Rebell:
Hey Ron Lieber, you're a financial grownup. Welcome to the podcast.
Ron Lieber:
Thank you for having me.
Bobbi Rebell:
We're so excited to have you. You are the author of one of my favorite books, The Opposite of Spoiled which has set the standard for so many families including my own. We have our three save/spend/give jars in our house for my 10 year old. So thank you for that. And I know you have a new project.
Ron Lieber:
Yes I'm working on a book right now called What To Pay For College which is all about when if ever it is worth paying more than whatever your flagship state university costs for a private college or an out of state public university or something else entirely.
Bobbi Rebell:
Something we all need to be thinking about. What I want to hear for your money story though is about your experience when you were younger visiting the financial aid consultant with your mom when you were a senior in high school. Tell us what happened.
Ron Lieber:
So there I was. 1988. Chicago, Illinois. Already a scholarship kid at the K to 12 private school I attended back then. We didn't know very much about financial aid, somebody slipped us a phone number for a guy, the guy to see it in the Chicago land area if you did not have enough money for college. Turns out he was the assistant director of financial aid at Northwestern University and he had this side hustle going on where every day at 5:00 p.m. after his colleagues had gone home for the night he would sort of usher you in at the side door of the financial aid office at Northwestern. You'd give him 50 bucks in cash and he would tell you all of the secrets of the financial aid system.
Bobbi Rebell:
No.
Ron Lieber:
[crosstalk 00:04:26] God forsaken FAFSA form. Yeah, he knew exactly what he was talking about. I got into college at Amherst early decision, got a fantastic financial aid package and graduated with under $10,000 in student loan debt which wasn't all that much at the time and got it paid off in 10 years.
Bobbi Rebell:
Wait, but we got to go back Ron. So what are some of the secrets that he told you?
Ron Lieber:
It was a reminder that there is always some financial grownup out there in the world who has the information that you seek and quite often if you just had the guts to pick up the phone or show up in their office maybe with a little bit of cash on the barrel that person will tell you the secrets of whatever code you're trying to crack, whatever system you're trying to beat. There is a grownup out there somewhere who can help you. And you know every time I go out and write a column for The Times I'm looking for that one financial grownup who has the answer and they're always out there somewhere.
Ron Lieber:
But the second thing and maybe the most important thing here came from the fact that my mother took me there in the first place. She could have left me at home. She might have felt anxiety about the situation we were in or ashamed that we were going to have to go hat in hand to all these schools you know asking for money. But she felt like I at the age of 17 ought to have a front row seat for that process because it was going to be my education and my debt. And I tried to remember that when I'm tempted to shield my older daughter who's now 12 from whatever financial dilemma that my family is facing. She's old enough to hear a fair bit of this and I want her to understand.
Bobbi Rebell:
Have you ever circled back to your mom and asked her why she took you in and what was going on in her mind at that time?
Ron Lieber:
You know I did a couple of years ago as I started thinking about this guy again. I actually tracked him down on the plains of Colorado where he's gone to retire from financial aid. And he remembered me and we chatted about it and he said the thing that always surprised him was when the parents came without the kid. So you know he gave my mom great credit. And you know my mom to her credit to this day you know doesn't shield me from you know any financial dilemma she's facing.
Bobbi Rebell:
How did she find this guy?
Ron Lieber:
The people at my private high school in Chicago just did not know a ton about financial aid and how it worked. But they said there's this guy. And you know it was literally a slip of paper with the guy's phone number on it, I'm not even sure there was a name and you know I just dialed the suburban Chicago area code and he picks up and he said yeah you know come to this address next Tuesday and bring me my money and we'll talk. And it was like a financial aid underground.
Bobbi Rebell:
For our listeners now in 2018, what is the lesson from that? What's the takeaway?
Ron Lieber:
I think you always have to turn over every rock and talk to every person who might have information that can help you. Don't be ashamed of the fact that you don't understand. Every single last one of these financial systems that we encounter in our daily life is complex. Often they are complex by design. Sometimes they're complex by accident right. In the case of the financial aid industry loan systems, you know layers of people over the decades have layered you know different levels of complexity onto this. All in the hope that they can help some or another student who might be disadvantaged by the last layer that was laid on right. What we end up with is you know eight student loan programs and nine different income driven repayment plans and you know two different ways the financial aid is calculated at most colleges and it's really confusing so ask for help, you know express your ignorance and demand information. Right. I mean if you're approaching a system that has a sticker price of over $300,000 now at the most expensive selective colleges. You have a right to demand more information and to get some answers so don't be sheepish about it.
Bobbi Rebell:
Are there specific resources that you would recommend?
Ron Lieber:
Well here's the problem right and the reason I'm working on What to Pay for College is that I don't actually believe that the perfect resource exists. But if you're looking for like nuts and bolts of financial aid I really like Cal Cheney's book Paying for College Without Going Broke. It's about the best book that I've seen about the financial aid system. And if you're thinking about saving for college and how to do that the book that the folks at savingforcollege.com published is quite good if you want to know about the ins and outs of 529 plans and all of the various complexities there and there are a fair number.
Bobbi Rebell:
All right well this is why we need your book. I'm going to hear more about your book in a second but I want to just get to your money tip because we talked before we started recording and you apparently have a concert ticket problem. And I think a lot of people can relate to this, especially coming into the summer, it's time we all like to go see our favorite artist. Tell us Ron.
Ron Lieber:
I'm constantly wrestling with you know how much should I spend for the possibility of you know close up literally experience that's going to make me happy. I do often snipe my way through StubHub. So instead of buying tickets you know weeks or even months ahead of time if it's something where I'm pretty sure there's still going to be a lot of tickets at the end I will wait and I will wait and I will wait until sometimes less than an hour before showtime or before play ball. You know and buy my tickets as I watch the prices fall in ten minute increments, you know every five minutes. You know that was how I saw Phish on New Year's Eve a couple of years ago for not very much at all. Of course there's always some risk involved that all the tickets will disappear. But you can watch and see. You know are there dozens left, hundreds or thousands. Right. Are the tickets disappearing quickly or not. You know you can keep track, make a little spreadsheet for yourself as you watch as the date or the hour approaches. You know but what I often see with concerts is that you know the price will start falling relatively quickly you know within a couple hours of showtime. You know then you just grab the point at which you feel comfortable paying the price. And at that point you can generally download the tickets instantly.
Bobbi Rebell:
So what's been your best score?
Ron Lieber:
I think the best score was probably those Phish tickets on New Year's Eve. Although whenever the Cubs come to town to play the Mets as they are doing in a week or so here in New York City I'll often use this method as well.
Bobbi Rebell:
Alright. So you are actually on a break from your full time job at the New York Times because you're working on your new project. Tell us more about that.
Ron Lieber:
Sure. So the book is called What To Pay For College, it will be out sometime in 2020. No pre-orders yet. You know for anybody who's interested in kind of where I'm heading with it you know you can find hints of it in the columns that I've written for The Times about higher education. You know I read a handful each year and my archive is at nytimes.com/lieber and the book questions I'm asking are born of really a half decade of observation where without anyone really noticing the rack rate at the most expensive private schools top $300,000 for four years, flagship state universities now regularly cost $100,000 dollars or more for four years. You've got a $200,000 difference between those two things. That's per child after taxes. Almost nobody can save that much money. This is insane.
Bobbi Rebell:
Wow. It is insane.
Ron Lieber:
Yeah so the question then becomes what if anything are you actually getting for that $200? And if you go asking those questions at the more expensive colleges they will look at you cross-eyed and if you ask for data to prove that the extra $200,000 is worth it and there are a lot of different ways to potentially define worth, which I'm exploring in my reporting, if you just ask that right, well why do you think it's worth it and show me some numbers right. Here we are in the era of big data where you can get a ton of information about your social plan or about your car or about the house you want to buy, you can just round in data on all that stuff. There is almost no data about what happens to you when you're at college and what happens to you afterwards. And it is my suspicion that the colleges actually like it that way because in the absence of data we make decisions on the basis of snobbery. Private is better than public.
Bobbi Rebell:
So true.
Ron Lieber:
Right, you know ivy covered walls are better than you know concrete 1970s Britos architecture. Right. So I'm going down all these rows and asking all of the impertinent questions and I'm going to have a lot to say about it very soon.
Bobbi Rebell:
All right well I'm hoping you can hook me up with a preview sometime soon because I will need to read that. I've got kids in college so I am very excited about this new project. Where can people find you and learn more about what you're writing in the meantime?
Ron Lieber:
Sure. Www.ronlieber.com, there's a big fat contact button for anybody who has a story to share about how they and their family decided what they should pay for college.
Bobbi Rebell:
And on social media?
Ron Lieber:
@RonLieber all over the place, you know on Twitter, on Instagram and the Facebook community that I run on parenting and money is at Facebook.com, Ron Lieber author.
Bobbi Rebell:
Awesome, thank you so much Ron. This has been amazing.
Ron Lieber:
It was a pleasure.
Bobbi Rebell:
So Ron's sincerity is contagious and his book is definitely needed. As he mentioned he wants to hear from all of you about your experiences. So share yours with him, as he said all the info is at his Web site, ronlieber.com. Here's my take on what Ron shared with us. Financial grownup tip number one. As Ron said, there is a grownup there who can help you. Don't be afraid to reach out to older and/or more experienced people for help. Yes, the internet does have a lot of information but not always context. Sometimes just getting the scoop from a person, someone, who's got the dirt on whatever you need to know can be really meaningful, they can cut through a lot of the junk out there. Ask someone, call someone you know, ask someone who they would recommend that you talk to, set a meeting.
Bobbi Rebell:
When I was figuring out what I wanted to do after years of being a television anchor I went on what I jokingly called a mentor tour, setting up face to face meetings with anyone I admired who would generously give me their time and asking them who else I should talk to. And trust me mo internet research can take the place of the kind of information download that you can get from sitting face to face with somebody and asking them what they think, what their experience has been and what they think you should do. People are generous so take advantage of that. That will be good.
Bobbi Rebell:
All right. Financial grownup tip number two. Ron points out the significance of the fact that his mom took him with her to meet the guy. Ron learned that financial aid wasn't going to just appear. He knew that he was a stakeholder in the process and he appreciated the money that much more. We all want to shield our kids from the reality of our financial fragility but if we can get past our egos we do them a service by keeping them in the loop and making them aware of what it really takes to pay for college.
Bobbi Rebell:
Thanks to all of you for spending part of your day with us. We make these podcasts relatively short to fit into your busy schedule but also so you can listen to a few in a row when it makes sense like during your commute, if you're watching your kids do an activity or just chilling out and you want to listen to a little bit more. You can listen to three or four at a time, make 45 minutes, listen to four, it could be an hour. Whatever works for you. The goal is to make it fit in with what you're doing and fit your life. If you enjoy the show please help us grow. We need you. Tell a friend, write a review on Apple Podcasts and follow us on social media. I am @BobbiRebell on Twitter, BobbiRebell1 on Instagram and Bobbi Rebell on Facebook. Ron's new book can't come soon enough but I'm glad he gave us a sneak peek. And by the way also a great strategy for discount tickets so thanks Ron for getting us all one step closer to being financial grownups.
Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK media production.
Consultant Julie Finn loved her her consumer products strategy career and says her employer, Deloitte, did everything possible to accommodate her lifestyle needs as a mom. So no one was more surprised than she was when she opted for an early exit strategy.
In Julie’s money story you will learn:
-How Julie left two major jobs but each one was a completely different exit strategy
-Julie’s strategy of applying the same financial criteria to job choices as wel do to other major financial choices like buying a home.
-How Julie’s employer, Deloitte, was family friendly and did what they could to accommodate her needs.
-Why the decision to leave was not an obvious one
-The advice she received from mentors that led her to her life changing decision
In Julie’s money lesson you will learn:
-As well-intentioned as an employer may be- the job may not be a fit forever
-Age should not hold you back from leaving a job that is no longer the right fit for your goals and needs
-The importance of structure and planning in making a major career shift- and how to get it
In Julie’s everyday money tip you will learn:
-The importance of continuing to learn even as you progress through your career
-The value of online courses as well as coaching
-How to save money on skill building education
-Not to try to go it alone- reach and and get the right help
-How to make decisions about priorities when it comes to investing in further career education
Bobbi and Julie also talk about:
-The Working Mothers Mentor Podcast
-Julie’s career coaching for executive women
-How side hustles can help in the decision making process
-How listeners can support working moms, especially who don’t know where to get the help they need
In My Take you will learn:
-The importance of a gracious exit from a company
-Why it is important strategically to stay in touch and on good terms with co-workers and supervisors even after you leave the job
-Ways to get discounts on online education courses
Episode Links
Learn more about Julie Finn and The Working Mother’s Mentor:
Theworkingmothersmentor