Legendary entrepreneur Shelley Zalis, Founder and CEO of The Female Quotient, The Girls Lounge, FQ Talent and FQ Impact, knew she needed to be fearless when she started her first company Online Testing Exchange. So when her relatives offered to fund the venture, she turned down the money, choosing instead to go to outside investors. 

 

In Shelley’s money story you will learn:

-How she had an idea to disrupt the online research field

-The pivotal decision she had to make when it came to raising the million dollars she needed to get her company started

-The concerns she had about her ability to take risks with family financing

-How her strong track record and achievements in the industry allowed her relatively easy access to financing her dream company

-Examples of specific risks she was able to take because she was not emotionally connected to her funding

In Shelley’s money lesson you will learn:

-The danger of being greedy and not wanting to share equity by taking outside financing

-The importance of making bold decisions and not playing it too safe when starting and building a business

In Shelley’s everyday money tip you will learn:

-The best ways to manage giving

-Shelley’s strategy to make sure the businesses she supports get the financing they need

-How Shelley makes sure her donations are always used as she intended

Bobbi and Shelley also talk about:

-Her latest venture, The Female Quotient

-The growing components of The Female Quotient including The Girls Lounge

-How The Female Quotient evolved from the Intelligence Quotient, and then the Emotional Quotient

-Men are welcome in the Girls Lounge

-The Girls Lounge is launching permanently on university campuses in over 122 countries

-FQ Talent and FQ Impact will launch soon

In My Take you will learn:

-The way to apply Shelley’s strategy to businesses you want to support

-Strategies to gain the experience and industry respect to be able to get others to buy in to your dreams when you go looking for funding

 

Episode links

Learn more about The Female Quotient https://www.thefemalequotient.com/

Follow Shelley and The Female Quotient!

Twitter: @shelleyzalis  @wearetfq

Instagram @shelleyzalis @wearetfq

Facebook: Shelley Zalis  The Female Quotient

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Transcription

Shelley Zalis:
I thought well if I take my husband's and my parent's money, I would be too afraid to take chances. We always say, if you're building something new, you gotta be bold and brave and willing to take risks and fail before you succeed, but failure wouldn't have been an option and I did not want to play it safe. I needed to go way out there and take some significant risk.

Bobbi Rebell:
You're listening to Financial Grownup with me, certified financial planner, Bobbi Rebell, author of 'How To Be a Financial Grown up'. But you know what? Being a grown up is really hard, especially when it comes to money, but it's okay. We're gonna get there together. I'm gonna bring you one money story from a financial grownup, one lesson and then my take on how you can make it your own. We got this.

Bobbi Rebell:
Hey, financial grownups. It sounds like a dream come true to be able to avoid outside financing when you're starting a business. Keep it in the family, right? But let's be honest, how much risk would you really take with your parents or your spouse's money? And as our guest Shelley Zalis makes very clear, you need that risk to succeed. Not all money is created equal when it comes to funding startups. Welcome everyone. The show continues to grow, so thanks to all of you who have been telling your friends. If you're new, we work on flextime here. The podcast runs about 15 minutes or so. So pretty much anyone can fit it into their schedule, but if you have more time, go ahead and binge.

Bobbi Rebell:
All right. Let's talk about Shelley Zalis. I first met her or should I say I first witnessed Shelley taking total command of a room of mesmerized women about a year ago. I was fortunate to be included in a dinner that she hosted and have been in awe ever since. She is a force. She is a disruptor in the online research business with OTX, Online Testing Exchange, that was her first company and now is taking aim at equality with The Female Quotient. Here is Shelley Zalis.

Bobbi Rebell:
Hey, Shelley Zalis, you're a financial grownup. Welcome to the podcast.

Shelley Zalis:
Oh, thank you. I hope I never grow up though, because once you're grown up, you feel you never have the opportunity to keep learning and I learn every day. So I hope that I never grow up. I guess I'm like Peter Pan-

Bobbi Rebell:
Just financially.

Shelley Zalis:
Okay.

Bobbi Rebell:
So you can find all your youthful adventures, right?

Shelley Zalis:
I'll take it.

Bobbi Rebell:
Okay.

Shelley Zalis:
Perfect.

Bobbi Rebell:
And I'm a huge fan of your company. You're CEO of The Female Quotient, which of course encompasses the Girls' Lounge. Tell us just a little bit about what it is before we get to your money story.

Shelley Zalis:
Thank you. First of all, I am your greatest fan 'cause you make every conversation, whether it's complicated or easy, fun, interactive, engaging-

Bobbi Rebell:
Well thank you.

Shelley Zalis:
And with solutions for change. So thank you for doing what you do as well. The Female Quotient, the name came ... first came the Intelligence Quotient, IQ, then the Emotional Quotient EQ, now the Female Quotient, FQ. When you put women in any equation, the equation gets better so that we can start creating solutions around diversity. We say that diversity is good for business and yet we're going backwards. So The Female Quotient is in the business of equality and we have four key pillars, the Girls' Lounge. There's a boys club, why not have a girls' lounge, a place where the minority acts and feels like the majority. Men are welcome, but they come into our world with our rules and they all feel comfortable. And we will be launching a permanent Girls' Lounge on university campuses in over 122 countries. And then we'll also be launching the FQ Talent, a talent business for corporate women to bring more visibility to women doing remarkable things. And then we also have a practice of equality, helping companies become a quality fit because we can help women all we want, but if we don't rewrite the rules than women will continue to fall out in middle management or what we call the messy middle. And then the fourth is the FQ Impact, which is our giving back with generosity really to women in developing markets.

Bobbi Rebell:
All this costs money and a lot of that money came from Online Testing Exchange, which you built earlier in your career. You have a money ... Sort of share with us about a strategic decision that you made, a psychological strategic decision you made about how to finance your first business venture. Tell us your money story, Shelley.

Shelley Zalis:
I needed a million dollars because I met a 21 year old. I was doing website testing, usability testing and I thought, "What if we migrate research from offline to online?" And I said to him, "Trevor, why don't you build this for me?" I said, "But I have no money." And I said, "But the second someone gives you money, I'll give you a million dollars. So believe in me, invest in me and I will give it back in a very significant way." And so I needed a million dollars and I had two options, go to a big company and get them to buy in, or my husband and my father both agree to give me half a million dollars to realize my dream and they believed in me.

Shelley Zalis:
I thought about that. I thought well that's the easy way just to go to my family, but it was gonna be hard. My husband was just starting out in medicine. We did not have that kind of money. We would have been putting everything in our savings account into this and of course my father wanted to help out. And I thought well, if I take my husband's and my parent's money, I would be too afraid to take chances. We always say if you're building something new, you gotta be bold and brave and willing to take risks and fail before you succeed. But failure wouldn't have been an option if I had my family's option and I did not want to play it safe. I needed to go way out there and take some significant risk and so I did not take their money and I went to Nielsen and they were the first to fund me. And as soon as they said yes, I handed a 21 year old a million dollar check.

Bobbi Rebell:
And you already had a relationship with Nielsen?

Shelley Zalis:
Yep. I went to Nielsen. I said, "I have a big idea." And they said, "Great. What do you need?" I said, "I need a million dollars." And that is the check that I gave to this young man that just said yes to me, believed in me, not knowing what the results would become. But what I had was passion and purpose and an unstoppable mindset. And I went in saying, "I really want to try something new. I don't know if it's gonna work, but if it does, it's certainly gonna be a game changer." And I sold that same company three times. So they took a good risk and they also got a great reward as a result of saying yes.

Bobbi Rebell:
When you look back at those early days, do you feel that there are risks that you took? Is there a specific example you can think of, of a risk that you took that you may have been more hesitant to take had you been financed by your relatives, by your husband and your ... well really, you and your husband and your father?

Shelley Zalis:
Absolutely. The first risk I took when I got to Nielsen was I said to Nielsen, "Not only do we need to pay this young man a million dollars, but I'm going to go break into the movie business." I was very well known in the consumer packaged good business, but I decided to go after the movie business because they had two and a half minute trailers versus just 30 second spots. They tested a lot of content and they needed data within 48 hours and security was very important for them, because you could close the movie before it opens if people panned the trailer. And so I thought if I could build a system around the hardest thing possible than doing 30 second spots for products that are womb to tomb would be very simple. So I said to Nielsen, "I'm gonna go to the studios and everything they're testing offline ..." And there was a monopoly. One guy owned the research business for the movie ... for the movie industry. I said, "Everything they test offline, I want to parallel test for free online so I could calibrate the scores and build the model and build the technology that would work." And that was very risky and that was very expensive and I wouldn't have been able to take those chances if I couldn't go way out there and build the [echo system 00:08:06] very quickly by parallel testing.

Bobbi Rebell:
Right. Versus if you were investing ... If you had your father's money and your husband's money, you would have been watching every penny and maybe been a lot more reluctant to do something like that.

Shelley Zalis:
I would have played it safe and if you play it safe, there's no way you'll be really the first to own something. And I always said to myself, "I need to be the first, the second and the third." The first has to come up with this big idea, but they usually lose. So if I took my father and husband's money, I probably would have lost. So the first always comes up with a big idea. You have to make the investment, but you don't reap the benefit because the second one comes in, they copy everything you did, but they don't really know what's under the hood, and the third is the sweeper. You've now built an [echo system 00:08:53], everyone is buying in. They get the money and they win.

Bobbi Rebell:
So for our listeners, what is the takeaway here? What is the lesson for them, how they can apply it to their own lives?

Shelley Zalis:
Well I think number one, don't be greedy. Like had I've taken my husband's money and my father's money, I would have ... the equity would have stayed in the family and that was the positive. But the negative was I would have been risk averse and failure would not have been an option for me, and there is no companies that succeed building something that doesn't exist if you're not willing to fail before you succeed. Number two, when you are pioneering something that's never been done before, make sure you set yourself up in your own mind that you will have freedom to color out of the lines, that you're not gonna play it safe. You've gotta be bold, you've gotta be brave, you've gotta be willing to take chances, and you do need a partner that will support that mindset.

Bobbi Rebell:
Okay. Let's talk about your everyday money tip now though, because it sort of flips where you're seated. Because now instead of being the one receiving the money, now you're in a position to support businesses that you believe in.

Shelley Zalis:
I once had someone come to me, they needed $100,000.00 to create a project that I thought was very worthwhile. And so of course I gave them $10,000.00 and I said, "Here's $10,000.00 towards the hundred thousand." As it turns out, they never raised the additional $90,000.00 that they needed and I never got my money back, and that really bothered me. That's hard worked money for me that I really gave to this organization to make something happen. So now I designate all of my giving and so if someone needs 100,000 and I'm planning to give 10, I will say to them, "You go get your 90,000 and I will give you the last 10 so that I know the project is a go." Or I will designate my giving. Of I'm gonna give 10,000 to something, I will buy three dogs sniffing dogs or I will buy three rehabilitation machines in Tel HaShomer Hospital or for my children's bar in Bar Mitzvahs. I said to them, "10% of what you get for your Bar Mitzvah, we're gonna give to an organization." And we built a gym for handicapped children and my kids were able to go and see that that actually happened. Because when you can see the results of your giving, you want to give more.

Shelley Zalis:
My mother always used to tell me that giving is like wearing a new pair of shoes. When you put them on the first time, it pinches but the more you wear them, the more comfortable you get. Like I just was at the MAKERS Conference recently and I met a young girl. She's 12 years old from India living in Colorado and she found a technology, a way to remove lead from water and she needed $25,000.00 for her dream and I thought, if they're asking everyone in the audience and someone says, "I'll give you 500, I'll give you a thousand." She might've ended up with 3,000 out of 25 and one, it would have been discouraging for her and two, she would not have been able to realize her dreams. If I'm gonna give, I want to know that it's gonna make a difference and help you go where you need to go.

Bobbi Rebell:
Love that. All right, Shelley. Let's talk quickly about the Girls' Lounge and The Female Quotient and what is happening in the rest of 2018.

Shelley Zalis:
Oh, thank you. So we are doing Girls' Lounge popups. It is a space, as I said before, where the minority acts and feels like the majority. A space for women to connect, collaborate, activate, change together, but more importantly to support each other and have unplugged conversations. So we have popups at pretty much every major industry. We will be rolling out on college campuses starting in September. We already opened two, but we'll be opening 200 universities at a time. We have access to 3,800 universities in 122 countries. Our FQ talent business will be launched in about three months. We are building it right now with wire frames.

Bobbi Rebell:
What will that be?

Shelley Zalis:
It will be a talent agency for senior women, placing women in keynotes. I'm just so sick of hearing that there's no women for keynote speeches-

Bobbi Rebell:
I know. I've heard that too, Shelley. It's amazing.

Shelley Zalis:
It's ridiculous. We have all the women, the women are all here. We have over 17,000 corporate women in our community that are all bad ass in their own regard with their own stories to tell. So no excuses. Sorry, not sorry. There's plenty of women. So if you don't find them, then that's just a poor excuse for not moving forward.

Bobbi Rebell:
Shelley, where can people find out more about all of this and be in touch with you and your team?

Shelley Zalis:
Thank you. You can follow us on social @shelleyzalis or @wearetfq and you can find us ... our website is The Female Quotient.

Bobbi Rebell:
Shelley, this has been amazing. Thank you so much.

Shelley Zalis:
Bobbi, you're amazing. Thank you for sharing our journey.

Bobbi Rebell:
All I can say is one day I hope I have the means to be able to make someone's dreams come true the way Shelley does. It's pretty incredible, but take her advice to heart. Financial grownup tip number one, when giving to a startup, maybe your friend is starting a business, has a page on Kickstarter. Don't be afraid to take a step back and see how they raised funds from other people first. If you wanna give something to show your support early on, well maybe make a small donation, but hold back and know what happens to your money if the project is not fully funded. Financial grownup tip number two, Shelley talks about being fearless and taking risks. But take that in the context of the fact that she already had a ton of experience in the industry. She knew what she was doing. Companies like Nielsen don't just hand you a million dollars. You need to know your stuff and have the credibility and the experience.

Bobbi Rebell:
Thanks so much for joining us. If you have not already, please subscribe and while you're there, make sure to go to settings and select auto downloads. You don't have to worry about missing any episodes and I want to hear your thoughts. DM on Instagram at bobbirebell1, on Twitter @bobbirebell, and of course, sign up for our newsletter more about the podcast at bobbirebell.com/financialgrownuppodcast. Shelley Zalis, truly fearless and so inspiring. Thank you Shelley for helping us all get one step closer to being financial grownups.

Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK Media production.

Broadway Roulette founder and CEO Liz Durand Streisand literally gave birth to her child just as her business came to life. Having that dual focus on the baby and Broadway Roulette created the perspective and balance to keep push past challenges and grow them both. 

Celebrity journalist turned CEO creating a new marketplace model to buy and sell event tickets. After a decade in the trenches of New York's entertainment scene, Liz saw the opportunity to pair expiring inventory to cultural events with consumers who were being bombarded by choice overload -- and Broadway Roulette was born. Broadway Roulette's key investors include Jesse Draper of Halogen Ventures and Randi Zuckerberg of Zuckerberg media. In 2018, Broadway Roulette was accepted to Morgan Stanley's Multicultural Innovation Lab, an accelerator focused on female and minority-led companies positioned to disrupt industries.

In Liz’s money story you will learn: 

-About Liz’s background as an entertainment and lifestyle journalist journalist covering celebrities like the Kardashians

-How she and her co-founder husband came up with the idea for affordable tickets to ALL Broadway shows

-Why the business morphed from a hobby to a business

-How they launched the business at the same time he was making a career change and their child was born, and the challenges that came with it

-How being a busy mom impacted the business- as a positive

In Liz’s money lesson you will learn:

-The importance of choosing a life partner that really sees you as a true life partner

-How Liz breaks down big projects into smaller and more manageable tasks

In Liz’s every day money tip you will learn:

-Why Liz feels hiring a stylist is worth the money

-How it will save you money

-Specific ways to find the stylist that is right for you and your budget

In my take you will learn:

-How to get tickets to Broadway shows and other live events at deep discounts

-Ways to find free tickets to events and shows

Episode Links

Learn more about Broadway Roulette at Broadwayroulette.com

Instagram: https://www.instagram.com/missdurand/

Instagram: https://www.instagram.com/broadwayroulette/

Twitter: https://twitter.com/missdurandnyc?lang=en

Twitter: https://twitter.com/BWayRoulette?lang=en

  

Here are some options for discount and free Broadway tickets:

http://www.playbill.com/article/broadway-rush-lottery-and-standing-room-only-policies-com-116003

https://www.nytix.com/Links/Broadway/lotteryschedule.html

 

Great article in the penny hoarder on getting free and discount theater tickets!

https://www.thepennyhoarder.com/smart-money/discount-theatre-tickets/

 

Seat fillers!

https://seatfillersandmore.com/

https://www.theaterextras.com/about.aspx

 

You could even go to the Oscars!!

https://www.refinery29.com/2018/01/189571/oscars-seat-filler-academy-awards-interview

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Transcription

Liz Durand:
One day I was at the box office in labor, but didn't know it, buying tickets at the box office. Two days later I was back at the box office with no baby, buying tickets again. And the box office manager, there's two that are women, the one who was at the window that moment looked at me and was like, what just happened? Where is your baby?

Bobbi Rebell:
Your listening to Financial Grownup with me, certified financial planner, Bobbi Rebell, author of how to be a financial grownup, but you know what? Being a grownup is really hard, especially when it comes to money. But it's okay. We're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson and then my take on how you can make it your own we got this.

Bobbi Rebell:
Hey friends, it is summer time to get out and do some fun things, oh but that budget. Well, this show is for you wherever you live. I hope this inspires you to go to live theater or go to a concert or whatever you enjoy. Just get out because it can be affordable in part because there are more and more disruptors in the entertainment business, like our guest who heads up Broadway Roulette. Welcome everyone. Thanks for joining us. If you have not already, please subscribe to the podcast, we try to keep it to about 15 minutes to fit easily into your schedule. If you have more time, you can binge on, more episodes, especially if you're in a long car ride, going somewhere to visit friends. Maybe you're visiting some friends in New York. Our guests, Liz Durand Streisand knows all about that. Before she and her husband became parents, they had a lot of friends staying with them in their New York City apartment because they had something you don't hear about very often here in New York City, a spare bedroom. So their friends would come and they would want to see shows, but the big Broadway shows, the ones that they had heard of, we're always either sold out or ridiculously expensive. Fast forward, Liz and her husband came up with a way to disrupt the old Broadway discount model. Let's spend a money story with Broadway Roulette's Liz Durand Streisand.

Bobbi Rebell:
Liz Durand Streisand you're a financial grownup welcome to the podcast.

Liz Durand:
Thank you for having me, so excited to be here.

Bobbi Rebell:
And I'm excited to learn more about Broadway Roulette. What is Broadway Roulette?

Liz Durand:
Broadway Roulette, it's basically price Priceline for Broadway with only two levels of bids. So you go onto the site and tell us when you want to go and how many tickets you're looking for and set some basic criteria about the type of show you want to see or don't want to see. And then the morning of the show you get an email that's like, surprise this is the show you're seeing and all the tickets are a flat price, so you don't have to like negotiate with your friends or look for discounts are stand in lines.

Bobbi Rebell:
Love that. We're going to talk more about that in a minute, but I want to talk about your money story because it ties into Broadway roulette. This happens all the time I feel, people are going through major life changes in their personal life. They're having babies, they're getting married, they're moving. All these things are happening and that is exactly when the greatest business opportunity ever just drops in their lap. Tell us your money story.

Liz Durand:
So I liked to be very orderly and very type A, which made me a good New Yorker for many years and I wanted to do things in the order that made sense and I saved 10% of my paycheck every month and did all that good stuff. I had a career as a journalist. I've been doing it for about a decade. I was very settled. It was very steady.

Bobbi Rebell:
And you're being modest, you were a very top entertainment journalist.

Liz Durand:
Yeah I was probably like the most prolific entertainment journalist in New York City for a decade. I wrote for every major publication that anyone has read on their phone, on the subway, on the way to work, hoping no one is seeing the story they're reading about the Kardashians. That was me.

Bobbi Rebell:
But they loved it.

Liz Durand:
But They loved to, and I actually really enjoyed it. And I would married. And then I finally was able to have a baby, which was very exciting, but at the same time that that happened HIS business that we had started kind of, not like as a joke, but as a hobby. It was sort of a side project just to see if anything would happen. And you know, two days after I gave birth, we landed this major contract with our first Broadway show and it was time to decide like go big or go home. He was actually in a very cushy family office job and it was about six weeks after I had the baby that he decided that would be a great time for him to leave that job and go basically be what I call a financial, a cowboy, to strike out on his own.

Bobbi Rebell:
And also in that time period this financing comes through.

Liz Durand:
Yeah, it was right around the same time. We had been sort of casually talking to friends and family about, hey, would you want to give us money for this weird thing we built in our living room? And that none of us know really that much about. And it turned out that the answer was yes. We met with two, they were technically venture firms but they were friends and they both said yes within a few hours of meeting us and that kind of, the tide turned and all the checks came in and all of a sudden it was just time to go for it. And you know, the timing was terrible in the sense that it's like I was nursing every three hours. I had just had a baby, my husband had just left his job, but the timing was also the timing. That's when it was. So it was the perfect timing because that was the only time if I didn't say yes to that money then, they weren't going to come back in six months and say, "Oh, can I give you money now?" They're giving the money now. So now is the time.

Bobbi Rebell:
Wow. So what happened next?

Liz Durand:
So what happened next is I briefly lost my mind. I was working around the clock literally, plus not sleeping because I was taking care of the baby. So I was running out to buy Broadway tickets in the two hour pocket-

Bobbi Rebell:
So you were, just to be clear, you're literally, it looks like you've got this massive company going on. You, Liz are going out and literally procuring these tickets.

Liz Durand:
Yes. So like one day at the box office and I was in labor but didn't know it buying tickets at the box office. Two days later I was back at the box office with no baby buying tickets again and the box office manager, there's two that are women in Broadway and the one who was at the window that moment was a woman and she looked at me and was like, "What just happened? Where, where is your baby?"

Bobbi Rebell:
Oh my God.

Liz Durand:
But I think that's just ... on one hand I was very out of sorts because there's just all the drama that you just had a baby. But on the other hand was actually really nice for me to have something that was like the anchor and a goal that was unrelated to becoming a mother. That was, I have this business that is growing that needs my attention and the act of like leaving my apartment and running around in 95 degree weather and buying tickets at the theaters and begging people to hold them for me, actually was something that was very familiar at that point. And it gave me a sense of stability during a time that felt like it could have been just like spiraling out of control. In a weird way it was actually nice to do something over and over that wasn't that enjoyable, but that I knew how to do.

Bobbi Rebell:
When you look back, what is your takeaway for the listeners? If they experience something like that? And a lot of people do. Not that situation, but the convergence of different parts of their lives at the same time.

Liz Durand:
I think there's two things. I think it's important that you pick a life partner who truly sees you as a partner. Whether you want to pursue business or you just want to, do something else with your time. You want to work on charity, you want to take care of your kids. Having someone who's going to back you and they're going to back you, not because they necessarily agree with everything you want to do, but because they agree that you should be allowed to do whatever you want to do and you should use the corded is the number one thing. The second thing is just breaking big projects down into small manageable tasks. Like when you're sitting there and you're trying to nurse and the baby's not latching on and you haven't slept in like eight hours. It feels like that's never going to end and your life is never, this is going to be your future forever and I think it's important to break down that bigger thing into a smaller task like all I have to do right now is try for 10 more minutes and then I'm going to put the baby down and I'm going to go buy these Broadway tickets and when I get back I'll try again.

Liz Durand:
And I'm going to give myself permission right now to not think that because this one moment didn't work that the rest of my life isn't going to work.

Bobbi Rebell:
You also have an everyday money tip that I had not really thought of. I've resisted doing this, but you made me think about it very differently and I'm really excited to kind of consider this.

Liz Durand:
My money is if you are a woman with limited time, hire a stylist immediately. Unless you love shopping as an actual recreational pastime and it's something you do socially or you find it relaxing, cut it out. You don't need to be doing it. Hire someone the money you pay that person to accrue all the clothes for you, will be paid out in spades because they will number one, find things that are $25 that look like $200 or $2000. And number two, all that time that you would have spent trying things on at the store feeling bad about yourself, you can instead spend on something that is more valuable to you, like an extra hour at the park with your child or sending three extra emails that wouldn't have gotten done because you just wasted an hour at Bloomingdale's staring at 300 pairs of shoes and bought nothing.

Bobbi Rebell:
I know my hesitation is, oh, it feels so frivolous to spend money paying someone to shop for me, and then what if they make me buy things are too expensive. I don't want to spend that much money. I feel like there's a lot of reasons people resist that kind of thing.

Liz Durand:
Well you need to find one who you're comfortable with who you can say to them, "I don't like this, I'm not buying it." But if you find the right one, it saves you so much time and so much money because you get an entire wardrobe that's like $25 dresses and then you have one handbag that goes with all those dresses that was a splurge, and now everything looks like it was a splurge. And I just think the emotional toll and the energy toll of shopping if you don't enjoy it, is so high. There's something to be said for outsourcing things so that you have time to work on things that add value. Like if you're not standing at Bloomingdale's, being miserable, finding things you don't like, that time can be spent on finding new clients. That time can be spent on something that generates revenue, that pays for the stylists, plus stylists are frankly not that expensive. They can shop in an hour, what it takes you, takes me four hours to find a dress that I don't really like, but I've finally given up because my friend's wedding is tomorrow and I need something. That's my shopping experience. My stylist in one hour, she's got me a wardrobe for the next six months.

Bobbi Rebell:
So where can people find a stylist?

Liz Durand:
I think Instagram is a great place to go. As much as I have a love hate relationship with social media, I think if you find someone who's page you like who has style that looks like yours, that's a great place to go and find someone. It's also great to ask your friends because any of your friends that have really good style like that, I'd bet ne of them is using a stylist. A lot of people [inaudible 00:10:47] tell you unless you ask. It's like a dirty little secret.

Bobbi Rebell:
Whoa. Alright, let's talk a little bit more about Broadway Roulette. One of the many things that impresses me is that if I go to one of the traditional ticket booths to buy a discount ticket, the shows that I see on the board are often the shows that are having a lot of trouble filling seats. When I go to Broadway Roulette, the shows are the ones we all want those tickets for. How does that happen?

Liz Durand:
Well, to be fully transparent, every Broadway show, except for the top like five average, have about 25% of their seats empty on any given night. There's very, very few shows that are actually sold out all the time consistently. The ones on the board in Times Square, which I affectionately call the wall of shame. It doesn't mean that they're terrible shows and it doesn't mean that you don't want to see it or that they have tons of empty etas, it means that the people that are behind that show have done the math and figured out that they'd rather have these seats sell at whatever price they're offering it there than have them go empty. There's other shows that decide they'd rather just not do that and not have their name up there and not have the seats all sell. So it is actually more of a management question then like a quality of the show question, but the way that our system works, we work directly with the Broadway shows. One of our big sales pitches to the show partners is, it's not an advertised discount or customers don't know what they're buying and so it protects your brand in a way that's very unique compared to like a big slash through it that says 80% off.

Liz Durand:
And because our brand partners to us as a company that is sort of based on the concept of rising tide lifts all boats versus race to the bottom, we're able to broker better seats at cheaper rates than you can find on public discount. And the second part of that is that we make a conscious effort to include, we literally send people to every single show on Broadway regularly. And that's a marketing expense for us. And the reason we do that is that we're not primarily a discounter where a discovery platform. So there's tickets to Hamilton and Dear Evan Hansen and Hello Dolly and all the shows that you won't be able to see if you go to the TKTS booth, though I do think there's a time and place for that and no shade to TKTS. If you're not beholden to a particular show, this is a great way to see everything. And our customers do use our service over and over and over and we eliminate every show that you've ever seen through us every time you spin. So you can go 30 times and see 30 different shows.

Bobbi Rebell:
Which is also a great business model because it promotes loyalty.

Liz Durand:
Yes it encourages repeat business. The thing I like about that part of the model especially, I mean really and truly is let's say we have a customer that we send to Miss Saigon that show's closed now, but let's say we send them to Miss Saigon. They have a great experience. That then prompts them to buy another ticket through Broadway Roulette. We then send them to, let's say, Phantom. We've now basically the experience that Miss Saigon has helped sell a ticket for Phantom. So our argument is that all the shows that work with us are helping each other versus competing for the consumer business.

Bobbi Rebell:
Perfect. Liz, where can people learn more about Broadway Roulette and about you?

Liz Durand:
Well, you can learn about Broadway Roulette on our site, it's just broadwayroulette.com. It's simple fun and easy, which is sort of our sales pitch. And the best place to follow me is just my Instagram account, which is just Miss Durand.

Bobbi Rebell:
Love that.

Liz Durand:
Lot's of cute pictures, if don't want to see cute pictures of the child don't follow my Instagram.

Bobbi Rebell:
Cool. Well thank you so much.

Liz Durand:
Yeah, thanks for having me.

Bobbi Rebell:
So Liz's story resonates on so many levels, but let's start with the one that's the most fun, which is getting tickets for what you want for less money. Financial Grownup tip number one, just because you don't have a big budget doesn't mean you can't see big shows. First of all, Broadway Roulette, as we discussed, is a game changer. But I'm also going to give you some other options, all of which have pros and cons. Obviously with Broadway Roulette you can see the best shows for less, but you do give up some control. Personally, I think that for as little as 49 bucks a ticket, that is part of the fun, but okay, maybe you're just in town for one night and you want to see a very specific show. You want another option. Most Broadway and off Broadway shows sell rush tickets and they also have lotteries.

Bobbi Rebell:
Some are online and some you do have to go in person. They can run for as little as $10 as is the case of Hamilton. Most are around 40 bucks, but yes, you can see Hamilton for as little as 10 bucks. You've got to be really lucky though, but it's there. Broadway shows also have standing room tickets. They are often under 30 bucks. Also look for student and active military discounts. Links that will tell you all the details for each show are going to be in the show notes. Financial Grownup tip number two, better than discount is free. Free entertainment this summer, there's also free theater in many cities. For example, right here in New York City where I live, we have free Shakespeare in the park. So you can wait in line, got to get up early, but you can also enter the online lottery. So if you've got to be at work, it's okay. Just remember to do this. I've always been able to get tickets at least once per summer. You may have to try a bunch of times, but you know what? Just set a reminder on your phone to enter each day and you're good to go wherever you live there are opportunities.

Bobbi Rebell:
One option, for example, get social. Follow the venue on social media of what you want to see. Sometimes if a theater isn't full, they will actually offer free or heavily discounted tickets to followers. You can also see things for free if you're willing to volunteer at a theater, maybe ushering or doing various other jobs to support the production. One thing I've yet to do but I hear about and I'm so curious about is being a seat filler. I'll leave links in the show notes, but basically you attend show tapings or live musicals or plays so they don't have empty seats and the stigma that goes with them.

Bobbi Rebell:
Alright. Thank you all for spending your time with us. It means a lot as do the social media DM's and shares that we've been getting. Please be in touch. I am at Bobbi Rebell on Twitter. And Bobbyrebell1 on Instagram. And if you're coming to New York, try Broadway Roulette. You can book up to three months in advance and if you follow them on social, they do freebie giveaways. Just saying. Thanks Liz for sharing the story of the birth of your business and your baby and for helping us get one step closer to being financial grownups. Financial grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK media production.