Posts tagged venture capital
Fearless entrepreneurship with The Female Quotient’s Shelley Zalis
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 Legendary entrepreneur Shelley Zalis, Founder and CEO of The Female Quotient, The Girls Lounge, FQ Talent and FQ Impact, knew she needed to be fearless when she started her first company Online Testing Exchange. So when her relatives offered to fund the venture, she turned down the money, choosing instead to go to outside investors. 

 

In Shelley’s money story you will learn:

-How she had an idea to disrupt the online research field

-The pivotal decision she had to make when it came to raising the million dollars she needed to get her company started

-The concerns she had about her ability to take risks with family financing

-How her strong track record and achievements in the industry allowed her relatively easy access to financing her dream company

-Examples of specific risks she was able to take because she was not emotionally connected to her funding

In Shelley’s money lesson you will learn:

-The danger of being greedy and not wanting to share equity by taking outside financing

-The importance of making bold decisions and not playing it too safe when starting and building a business

In Shelley’s everyday money tip you will learn:

-The best ways to manage giving

-Shelley’s strategy to make sure the businesses she supports get the financing they need

-How Shelley makes sure her donations are always used as she intended

Bobbi and Shelley also talk about:

-Her latest venture, The Female Quotient

-The growing components of The Female Quotient including The Girls Lounge

-How The Female Quotient evolved from the Intelligence Quotient, and then the Emotional Quotient

-Men are welcome in the Girls Lounge

-The Girls Lounge is launching permanently on university campuses in over 122 countries

-FQ Talent and FQ Impact will launch soon

In My Take you will learn:

-The way to apply Shelley’s strategy to businesses you want to support

-Strategies to gain the experience and industry respect to be able to get others to buy in to your dreams when you go looking for funding

 

Episode links

Learn more about The Female Quotient https://www.thefemalequotient.com/

Follow Shelley and The Female Quotient!

Twitter: @shelleyzalis  @wearetfq

Instagram @shelleyzalis @wearetfq

Facebook: Shelley Zalis  The Female Quotient


Transcription

Shelley Zalis:
I thought well if I take my husband's and my parent's money, I would be too afraid to take chances. We always say, if you're building something new, you gotta be bold and brave and willing to take risks and fail before you succeed, but failure wouldn't have been an option and I did not want to play it safe. I needed to go way out there and take some significant risk.

Bobbi Rebell:
You're listening to Financial Grownup with me, certified financial planner, Bobbi Rebell, author of 'How To Be a Financial Grown up'. But you know what? Being a grown up is really hard, especially when it comes to money, but it's okay. We're gonna get there together. I'm gonna bring you one money story from a financial grownup, one lesson and then my take on how you can make it your own. We got this.

Bobbi Rebell:
Hey, financial grownups. It sounds like a dream come true to be able to avoid outside financing when you're starting a business. Keep it in the family, right? But let's be honest, how much risk would you really take with your parents or your spouse's money? And as our guest Shelley Zalis makes very clear, you need that risk to succeed. Not all money is created equal when it comes to funding startups. Welcome everyone. The show continues to grow, so thanks to all of you who have been telling your friends. If you're new, we work on flextime here. The podcast runs about 15 minutes or so. So pretty much anyone can fit it into their schedule, but if you have more time, go ahead and binge.

Bobbi Rebell:
All right. Let's talk about Shelley Zalis. I first met her or should I say I first witnessed Shelley taking total command of a room of mesmerized women about a year ago. I was fortunate to be included in a dinner that she hosted and have been in awe ever since. She is a force. She is a disruptor in the online research business with OTX, Online Testing Exchange, that was her first company and now is taking aim at equality with The Female Quotient. Here is Shelley Zalis.

Bobbi Rebell:
Hey, Shelley Zalis, you're a financial grownup. Welcome to the podcast.

Shelley Zalis:
Oh, thank you. I hope I never grow up though, because once you're grown up, you feel you never have the opportunity to keep learning and I learn every day. So I hope that I never grow up. I guess I'm like Peter Pan-

Bobbi Rebell:
Just financially.

Shelley Zalis:
Okay.

Bobbi Rebell:
So you can find all your youthful adventures, right?

Shelley Zalis:
I'll take it.

Bobbi Rebell:
Okay.

Shelley Zalis:
Perfect.

Bobbi Rebell:
And I'm a huge fan of your company. You're CEO of The Female Quotient, which of course encompasses the Girls' Lounge. Tell us just a little bit about what it is before we get to your money story.

Shelley Zalis:
Thank you. First of all, I am your greatest fan 'cause you make every conversation, whether it's complicated or easy, fun, interactive, engaging-

Bobbi Rebell:
Well thank you.

Shelley Zalis:
And with solutions for change. So thank you for doing what you do as well. The Female Quotient, the name came ... first came the Intelligence Quotient, IQ, then the Emotional Quotient EQ, now the Female Quotient, FQ. When you put women in any equation, the equation gets better so that we can start creating solutions around diversity. We say that diversity is good for business and yet we're going backwards. So The Female Quotient is in the business of equality and we have four key pillars, the Girls' Lounge. There's a boys club, why not have a girls' lounge, a place where the minority acts and feels like the majority. Men are welcome, but they come into our world with our rules and they all feel comfortable. And we will be launching a permanent Girls' Lounge on university campuses in over 122 countries. And then we'll also be launching the FQ Talent, a talent business for corporate women to bring more visibility to women doing remarkable things. And then we also have a practice of equality, helping companies become a quality fit because we can help women all we want, but if we don't rewrite the rules than women will continue to fall out in middle management or what we call the messy middle. And then the fourth is the FQ Impact, which is our giving back with generosity really to women in developing markets.

Bobbi Rebell:
All this costs money and a lot of that money came from Online Testing Exchange, which you built earlier in your career. You have a money ... Sort of share with us about a strategic decision that you made, a psychological strategic decision you made about how to finance your first business venture. Tell us your money story, Shelley.

Shelley Zalis:
I needed a million dollars because I met a 21 year old. I was doing website testing, usability testing and I thought, "What if we migrate research from offline to online?" And I said to him, "Trevor, why don't you build this for me?" I said, "But I have no money." And I said, "But the second someone gives you money, I'll give you a million dollars. So believe in me, invest in me and I will give it back in a very significant way." And so I needed a million dollars and I had two options, go to a big company and get them to buy in, or my husband and my father both agree to give me half a million dollars to realize my dream and they believed in me.

Shelley Zalis:
I thought about that. I thought well that's the easy way just to go to my family, but it was gonna be hard. My husband was just starting out in medicine. We did not have that kind of money. We would have been putting everything in our savings account into this and of course my father wanted to help out. And I thought well, if I take my husband's and my parent's money, I would be too afraid to take chances. We always say if you're building something new, you gotta be bold and brave and willing to take risks and fail before you succeed. But failure wouldn't have been an option if I had my family's option and I did not want to play it safe. I needed to go way out there and take some significant risk and so I did not take their money and I went to Nielsen and they were the first to fund me. And as soon as they said yes, I handed a 21 year old a million dollar check.

Bobbi Rebell:
And you already had a relationship with Nielsen?

Shelley Zalis:
Yep. I went to Nielsen. I said, "I have a big idea." And they said, "Great. What do you need?" I said, "I need a million dollars." And that is the check that I gave to this young man that just said yes to me, believed in me, not knowing what the results would become. But what I had was passion and purpose and an unstoppable mindset. And I went in saying, "I really want to try something new. I don't know if it's gonna work, but if it does, it's certainly gonna be a game changer." And I sold that same company three times. So they took a good risk and they also got a great reward as a result of saying yes.

Bobbi Rebell:
When you look back at those early days, do you feel that there are risks that you took? Is there a specific example you can think of, of a risk that you took that you may have been more hesitant to take had you been financed by your relatives, by your husband and your ... well really, you and your husband and your father?

Shelley Zalis:
Absolutely. The first risk I took when I got to Nielsen was I said to Nielsen, "Not only do we need to pay this young man a million dollars, but I'm going to go break into the movie business." I was very well known in the consumer packaged good business, but I decided to go after the movie business because they had two and a half minute trailers versus just 30 second spots. They tested a lot of content and they needed data within 48 hours and security was very important for them, because you could close the movie before it opens if people panned the trailer. And so I thought if I could build a system around the hardest thing possible than doing 30 second spots for products that are womb to tomb would be very simple. So I said to Nielsen, "I'm gonna go to the studios and everything they're testing offline ..." And there was a monopoly. One guy owned the research business for the movie ... for the movie industry. I said, "Everything they test offline, I want to parallel test for free online so I could calibrate the scores and build the model and build the technology that would work." And that was very risky and that was very expensive and I wouldn't have been able to take those chances if I couldn't go way out there and build the [echo system 00:08:06] very quickly by parallel testing.

Bobbi Rebell:
Right. Versus if you were investing ... If you had your father's money and your husband's money, you would have been watching every penny and maybe been a lot more reluctant to do something like that.

Shelley Zalis:
I would have played it safe and if you play it safe, there's no way you'll be really the first to own something. And I always said to myself, "I need to be the first, the second and the third." The first has to come up with this big idea, but they usually lose. So if I took my father and husband's money, I probably would have lost. So the first always comes up with a big idea. You have to make the investment, but you don't reap the benefit because the second one comes in, they copy everything you did, but they don't really know what's under the hood, and the third is the sweeper. You've now built an [echo system 00:08:53], everyone is buying in. They get the money and they win.

Bobbi Rebell:
So for our listeners, what is the takeaway here? What is the lesson for them, how they can apply it to their own lives?

Shelley Zalis:
Well I think number one, don't be greedy. Like had I've taken my husband's money and my father's money, I would have ... the equity would have stayed in the family and that was the positive. But the negative was I would have been risk averse and failure would not have been an option for me, and there is no companies that succeed building something that doesn't exist if you're not willing to fail before you succeed. Number two, when you are pioneering something that's never been done before, make sure you set yourself up in your own mind that you will have freedom to color out of the lines, that you're not gonna play it safe. You've gotta be bold, you've gotta be brave, you've gotta be willing to take chances, and you do need a partner that will support that mindset.

Bobbi Rebell:
Okay. Let's talk about your everyday money tip now though, because it sort of flips where you're seated. Because now instead of being the one receiving the money, now you're in a position to support businesses that you believe in.

Shelley Zalis:
I once had someone come to me, they needed $100,000.00 to create a project that I thought was very worthwhile. And so of course I gave them $10,000.00 and I said, "Here's $10,000.00 towards the hundred thousand." As it turns out, they never raised the additional $90,000.00 that they needed and I never got my money back, and that really bothered me. That's hard worked money for me that I really gave to this organization to make something happen. So now I designate all of my giving and so if someone needs 100,000 and I'm planning to give 10, I will say to them, "You go get your 90,000 and I will give you the last 10 so that I know the project is a go." Or I will designate my giving. Of I'm gonna give 10,000 to something, I will buy three dogs sniffing dogs or I will buy three rehabilitation machines in Tel HaShomer Hospital or for my children's bar in Bar Mitzvahs. I said to them, "10% of what you get for your Bar Mitzvah, we're gonna give to an organization." And we built a gym for handicapped children and my kids were able to go and see that that actually happened. Because when you can see the results of your giving, you want to give more.

Shelley Zalis:
My mother always used to tell me that giving is like wearing a new pair of shoes. When you put them on the first time, it pinches but the more you wear them, the more comfortable you get. Like I just was at the MAKERS Conference recently and I met a young girl. She's 12 years old from India living in Colorado and she found a technology, a way to remove lead from water and she needed $25,000.00 for her dream and I thought, if they're asking everyone in the audience and someone says, "I'll give you 500, I'll give you a thousand." She might've ended up with 3,000 out of 25 and one, it would have been discouraging for her and two, she would not have been able to realize her dreams. If I'm gonna give, I want to know that it's gonna make a difference and help you go where you need to go.

Bobbi Rebell:
Love that. All right, Shelley. Let's talk quickly about the Girls' Lounge and The Female Quotient and what is happening in the rest of 2018.

Shelley Zalis:
Oh, thank you. So we are doing Girls' Lounge popups. It is a space, as I said before, where the minority acts and feels like the majority. A space for women to connect, collaborate, activate, change together, but more importantly to support each other and have unplugged conversations. So we have popups at pretty much every major industry. We will be rolling out on college campuses starting in September. We already opened two, but we'll be opening 200 universities at a time. We have access to 3,800 universities in 122 countries. Our FQ talent business will be launched in about three months. We are building it right now with wire frames.

Bobbi Rebell:
What will that be?

Shelley Zalis:
It will be a talent agency for senior women, placing women in keynotes. I'm just so sick of hearing that there's no women for keynote speeches-

Bobbi Rebell:
I know. I've heard that too, Shelley. It's amazing.

Shelley Zalis:
It's ridiculous. We have all the women, the women are all here. We have over 17,000 corporate women in our community that are all bad ass in their own regard with their own stories to tell. So no excuses. Sorry, not sorry. There's plenty of women. So if you don't find them, then that's just a poor excuse for not moving forward.

Bobbi Rebell:
Shelley, where can people find out more about all of this and be in touch with you and your team?

Shelley Zalis:
Thank you. You can follow us on social @shelleyzalis or @wearetfq and you can find us ... our website is The Female Quotient.

Bobbi Rebell:
Shelley, this has been amazing. Thank you so much.

Shelley Zalis:
Bobbi, you're amazing. Thank you for sharing our journey.

Bobbi Rebell:
All I can say is one day I hope I have the means to be able to make someone's dreams come true the way Shelley does. It's pretty incredible, but take her advice to heart. Financial grownup tip number one, when giving to a startup, maybe your friend is starting a business, has a page on Kickstarter. Don't be afraid to take a step back and see how they raised funds from other people first. If you wanna give something to show your support early on, well maybe make a small donation, but hold back and know what happens to your money if the project is not fully funded. Financial grownup tip number two, Shelley talks about being fearless and taking risks. But take that in the context of the fact that she already had a ton of experience in the industry. She knew what she was doing. Companies like Nielsen don't just hand you a million dollars. You need to know your stuff and have the credibility and the experience.

Bobbi Rebell:
Thanks so much for joining us. If you have not already, please subscribe and while you're there, make sure to go to settings and select auto downloads. You don't have to worry about missing any episodes and I want to hear your thoughts. DM on Instagram at bobbirebell1, on Twitter @bobbirebell, and of course, sign up for our newsletter more about the podcast at bobbirebell.com/financialgrownuppodcast. Shelley Zalis, truly fearless and so inspiring. Thank you Shelley for helping us all get one step closer to being financial grownups.

Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart and is a BRK Media production.

Getting it right the second time around with The Muse CEO Kathryn Minshew (encore)
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After 148 rejections in the first funding round, Kathryn Minshew co-founder and CEO of the Muse took note of what she did wrong and upped her game when she went looking for new financing. Minshew scored close to $30 million thanks to the new approach. 

 

In Kathryn’s money story you will learn

-How Kathryn and the Muse team re-vamped their strategy the second time they raised money

-How Kathryn rebounded from the 148 rejections in the seed round of financing

-How The Muse raised $30 million from investors

-How they were able to ask for less money and come out with more than the original targets

-The way Kathryn structured her process when pitching investors

-How they organized their pitches and research to be more effective

-Kathryn’s investor prioritization strategy

-The specific thing Kathryn said to investors to get them to the table faster- and with more interest in her company

-How a second round of financing is different- and should be approached differently from a seed round

In Kathryn’s lesson you will learn:

-The advice Kathryn found most helpful from her networks and mentors

-How she got help from other entrepreneurs

-How to tell if the investors are wrong not to invest- or if your idea and pitch is missing the mark

-How to figure out who your end users are- and why it is important

-Strategies and specific things to ask in order to get honest input about your company

In Kathryn’s money tip you will learn:

-Negotiations can be about more than just cash

-How to ask for signing bonuses, signing bonuses, flextime, vacation time, better titles.

-Why budgets for professional training are essential and how to negotiate for them

In my take you will learn:

-How to learn lessons from rejection, and incorporate them in your next venture

-The importance of taking the time to throughtfully plan and customize presentations and pitches

-How to level the playing field even when the other party is clearly more powerful. 

Episode links:

TheMuse.com

Kathryn’s book with Muse co-founder Alexandra Cavoulacos The New Rules of Work

Follow Kathryn and The Muse!

Instagram @kminshew @themuse

Twitter: @Kmin and @TheMuse and @TheNewRules

Facebook  https://www.facebook.com/thedailymuse

https://www.facebook.com/minshew


Transcription

Kathryn Minshew:
If you tell someone you're the founder of a company and ask for their input, they are more likely to give you positive impact because they don't want to hurt your feelings. If you tell them that you're a consultant helping a company understand how its market positioning lands, or helping a company better understand what it's doing well and what it's not, people are much more likely to give you totally unfiltered feedback for the series A because I was running a process.

Bobbi Rebell:
You're listening to "Financial Grownup" with me, Certified Financial Planner, Bobbi Rebell, author of "How to Be a Financial Grownup". You know what? Being a grownup is really hard, especially when it comes to money. But it's okay, we're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.

Bobbi Rebell:
Hey, everybody. This is an episode about rejection, and what you would do differently the second time around. How to tell were they wrong to reject you? Maybe your message could be a little bit more on point. The Muse founder and CEO, Kathryn Minshew has told the story many times of how she and her colleagues were rejected 148 times when they when to raise money for their startup, The Muse. Once the company got off the ground, it has been a massive success, and many people would say, "Well, those 148 people, they must be so sorry that they rejected it." And of course, that is true to some extent. But also, Kathryn looks back and realizes she had a lot that she would do differently the next time. And in fact, she did do it differently when she went back for the next round of financing, and that's what we talked about. Here is Kathryn Minshew.

Bobbi Rebell:
Kathryn Minshew, you are a financial grownup. Welcome to the program.

Kathryn Minshew:
Thank you so much. I'm so excited to be here.

Bobbi Rebell:
And you are well known as the founder and CEO of The Muse, the amazing job site, and also well known for being rejected when you went to raise money. Tell me how many, 140 something times?

Kathryn Minshew:
148 times. It was like rejection for breakfast, lunch, and dinner, with a few meetings and noes inbetween for fun.

Bobbi Rebell:
And you are the queen of resilience, and one thing that you talk about in your book, "The New Rules of Work", which I should have mentioned to everybody. She is the author of a fabulous career book called "The New Rules of Work".

Bobbi Rebell:
You talk about your personal brand, and how important it is to define it. That fundraising and the lack of it for so long became your personal brand. So you brought with you a money story that has to do with what happened next, after you finally did get the initial funding and you went back for me. Tell us.

Kathryn Minshew:
Absolutely. Well, first of all, I'll say it's much easier as we all know to talk about failure once you've moved past it. So it became much easier to tell the story of the 148 noes after we had already successfully raised our series A and B rounds. So we've raised almost $30 million in venture capital so far for The Muse.

Bobbi Rebell:
Amazing.

Kathryn Minshew:
It's been a totally wild ride. So my financial story involves what I set out to do, or rather what I did in the series A to ensure that we had an outcome that was very different than the seed round. Because, obviously, I knew how important it was for that next round, to get it right from the go-ahead. And so to try and condense the story into something very quick, we wanted to go out and initially we were thinking about raising six to $7 million. But actually given the advice that I got while preparing for a fundraise, we were actually told to start out saying we were thinking five to six or five to seven, and then slowly let the demand build. So instead of us going out for a big number and being less sure if the market would respond, start out with a smaller number. And then, if the market is really excited about our business, let the negotiations and the demand push it up, which ended up working really well for us because we ended up raising 10 million after we had overwhelming demand.

Kathryn Minshew:
I also was incredibly structured about the process probably because I was a little bit paranoid after having such a difficult time with our seed round. So ahead of time, I really worked the story, got all of our metrics out there. I thought about how best to position them, which numbers to lead with, what to put first so that we could really grab people's attention. We were obviously lucky in that we had really great revenue growth and a lot of very strong metrics.

Kathryn Minshew:
And then, I actually created a spreadsheet. I took all of the investors that I was even remotely interested in talking to. I put them in a spreadsheet. Divided it up by location, so that when I was in New York, San Francisco, Boston, Chicago, DC, et cetera, I could meet with people who were there. Then, I included information about whether they had invested in any similar companies, any competitors. Any companies that might give them a better understanding into what we did at The Muse. I would include notes from different meetings. I actually would also rank how excited I was after each meeting to continue conversations, so I could prioritize the ones that I was most excited about. I would say that really helped to keep me on track, and so we were also able to run a pretty tight process, where we pinned all of our first meetings with investors to the same two-and-a-half or three-week period.

Kathryn Minshew:
It was really interesting because in the seed round, we had a lot of trouble with investors saying, "Oh, I'm busy, right now. But how about in a month?" I wasn't confident enough in the business, so we would just take whatever we could get for the series A because I was running a process. I would write back to people and be like, "You know I'd love to talk, but unfortunately, I need to get all of our first meetings done by X date. So I can push it a few days, but let me know if you're going to be able to make it work. And if not, I'm totally fine. We'll keep in touch and maybe there'll be another round that you can participate in." And what was fascinating is a lot of people would say, "Oh, let me move around my schedule. Absolutely, I can make it work." And suddenly, we were negotiating from a more even position. And the ones that weren't able to or the ones that said, "No, sorry. I can't do it," they probably would have never backed the company to begin with.

Bobbi Rebell:
True. Do you think looking back, obviously when you were going for the most money, the second round, you were a stronger situation to begin with. But had you used the techniques that you were now using that you just talked about, would you have had more success the first time?

Kathryn Minshew:
You know, maybe. It's so hard to know because the seed round for a startup is really different than later rounds because people aren't necessarily looking at your metrics. They are to some extent, but they're really betting on you. And I think the fact that it was my first proper company that I was fairly young at the time, this was six-and-a-half years ago, so it was very early in my career. And I think that plus the lack of knowledge or understanding about what we were trying to do in the business were some of the biggest concerns. So I do think we could have had a better time and controlled the process a bit more, but I also think there were just some fundamental and structural things that we had to get through and really prove on very limited capital before we could really go out and successfully fundraise from bigger investors.

Bobbi Rebell:
So now, what is your advice to listeners and especially want-to-be entrepreneurs that are looking to raise money, start businesses, and especially to young women?

Kathryn Minshew:
I would say, firstly, you can't understate the importance of perseverance because it is so hard in the early days. But I think that doesn't mean that you just keep doing the same thing without adjusting your tactics and thinking about how you could be more strategic. I found it to be so invaluable to get the advice from others, especially other female entrepreneurs. Because sometimes we have a lot of great friends who are entrepreneurs, who are men, but sometimes the tactics or the approaches or behaviors that would work for them, didn't work the same when I did them because of unintentional or unconscious bias or other things. And so I found that it was really helpful to surround myself with a network of entrepreneurs of both genders to get a lot of advice, to test out different approaches to see what felt natural and normal to me. Because if it feels too unnatural to you, investors will probably pick up on that, and it won't help you communicate that confidence that you are looking for when you're starting to talk to investors about your business.

Bobbi Rebell:
So one last question about this for our listeners, how do you know the difference between maybe your idea just isn't that good, and that's why you're not getting funding and you should stop, or you should persevere as you did because your idea just isn't hitting the right people at the right time with the right message?

Kathryn Minshew:
Absolutely. So you've just gotten to the crux of what makes this so hard, which is that there is no silver bullet, and you will never have 100% confidence or certainty either way, which is incredibly difficult. However, I think there are a few things you can use to help you directionally get that sense of whether your business is likely to be successful. The first, and I think the most important is to figure out who are your end users and do as much as possible to get unfiltered feedback from them.

Kathryn Minshew:
For example, if you tell someone you're the founder of a company and ask for their input, they're more likely to give you positive input because they don't want to hurt your feelings. If you tell them that you're a consultant helping a company understand how its marketing positioning lands or helping a company better understand what its doing well and what it's not, people are much more likely to give you totally unfiltered feedback, and you need that unfiltered feedback when you're trying to ascertain if you really need to keep pushing forward on your business.

Kathryn Minshew:
So in my case, even though we were getting rejection, after rejection, after rejection from a lot of investors, we were hearing things from our users and from people who were signing up to use The Muse that indicated we had tapped a nerve and we were on a path that people love. They wanted us to use the product. They'd say I love The Muse, but can you do these five things? Make it better here. Change this. That's all positive feedback because that shows you that there is a need. You just have to keep getting better, and I think that is what gave me the oomph to keep going. But I will just call out it's not like I knew the whole time, oh my gosh, this is a great idea. I just have to keep going. I definitely struggled with whether I should accept that these people that were much more experienced than I, that were successful investors, maybe they knew something I didn't, and I just had hubris.

Bobbi Rebell:
All right. Let's do a money tip. You are the career guru, and you have so many amazing ideas and tips in your book. I wanted to pull some out of there and get maybe your favorite tips that people can use in their careers, and their ventures that they could maybe put to work ASAP at their next job interview or their next negotiation, what have it.

Kathryn Minshew:
I thought through a lot of different things I could share here, and the one I came up with that I wanted to talk about today is the fact that when you negotiate, it is not just all about cash and I think it can be really empowering to realize that because so many of us have anxiety about negotiating a salary, negotiating a raise. Whether it's at the beginning of a job search, or when you're getting a promotion. But I would encourage people, remember that there are a lot of other things you can negotiate for.

Kathryn Minshew:
So obviously, base salary is the thing that people talk about most. But what about signing bonuses, performance bonuses if you achieve certain things? You can also negotiate for flex time, for vacation time, for a better title that might help you in your career. One of the most creative things that I've heard is people negotiating for a budget for professional development and training.

Bobbi Rebell:
Specific money. In other words, not just saying, "Will you send me," in theory. It's very specific.

Kathryn Minshew:
Oh, very specific. In fact, there was someone at an organization that had mandatory salary bans that the leadership wasn't able to go beyond, and so she said great. Why don't you dedicate ... I think it was five or $10,000 towards training development conference that will include my travel, and that will help level me up to be a better employee for you, to let me do my job better, and it won't invalidate the salary cap. This will just be another way that you're investing in my growth, and they said yes, and I think that is such a great example of creativity when it comes to negotiation.

Bobbi Rebell:
Amazing. That's such great advice. Thank you so much. Tell us quickly before we wrap up, what are you guys up to at The Muse these day, and where can people find you?

Kathryn Minshew:
Absolutely. So people can find me at The Muse or @kmin on Twitter. As a company, we are doing a lot right now, but we have been really focusing on we rolled out a new feature called Discussions on TheMuse.com, where people can ask and answer each other's questions. So if you have a career question or you want to learn more about negotiating a raise, we've got a way now to get advice from our community and hear other people's stories. And then, I'm also just kind of fascinated down the road by continuing to explore this idea of how people make the best career decisions, how they find the right fits, and how we help companies tell their stories in a more genuine and authentic way that isn't about just come work here, we're great, but really shares the information people need to know to decide do I want to be part of that organization, or be part of that company?

Bobbi Rebell:
Hey, friends. Here's my take on what Kathryn had to say.

Bobbi Rebell:
Financial grownup tip, number one. Like she did, do your homework, including learning what went wrong the first time. Even if you think the companies or whomever you were pitching to were wrong to reject your idea, we all have room for improvement. Kathryn went out and asked for advice, for example, about how much money to ask for. She actually went for a smaller number based on the advice as a strategy, and ended up raising more money, so it worked. She was also much more organized and structured in her preparations the second time around. She was specific to each company, and deliberate in her presentation. She planned geographically, so she could be efficient with her time. Kathryn even ranked how excited she was about prospects, so she could prioritize and focus on her resources and the best alow there.

Bobbi Rebell:
Financial grownup tip, number two. Stand up for yourself, even if you need them more than they need you. In Kathryn's second round, when prospects said they didn't have the time to meet with her any time soon, she pushed back and was not only able to get them to the table faster when they were interested, but also to level the playing field for a stronger negotiating position.

Bobbi Rebell:
Thank you for listening to this episode of financial grownup. Please subscribe if you have not already. Reviews are great if you have just a few minutes. You can follow me @bobbirebell on Twitter, @bobbirebell1 on Instagram, and learn more about the show at BobbiRebell.com/FinancialGrownupPodcast. I hope that you all enjoyed this episode of "Financial Grownups" with The Muse's Kathryn Minshew, and that we all got one step closer to being financial grownups.

Bobbi Rebell:
"Financial Grownup" with Bobbi Rebell is edited and produced by Steve Stuart, and is a BRK Media production.

How to follow the money with Skillcrush CEO Adda Birnir
Adda Birnir instagram white border CORRECTED (1).png

When Skillcrush founder and CEO Adda Birnir got laid off from her job at a digital ad agency, she decided to follow the money and discovered a lucrative business she did not even know existed. Her ability to leverage events like South by Southwest and understand how to make tech education appeal to women have driven the phenomenal growth of her startup. 

 

In Adda’s money story you will learn:

-The big “aha” moment she had after being laid off, and seeing that the tech jobs were a lot more secure

-How a side project called Digital Divas, evolved into Skillcrush

-How a chance meeting led to a pivotal business partnership

-How Adda validated the Skillcrush concept

-The key risks and challenges in the early days of Skillcrush

-How they grew the company after a big test at South By Southwest

-The role that an incubator, and those resources played in the success of Skillcrush

-How they raised money from investors

In Adda’s money lesson you will learn:

-The importance of listening to your potential customers and their problem- before trying to sell a solution

-How to find the best way to appeal to potential customers

-The way Skillcrush overcomes stereotypes about women and coding

In Adda’s every day money tip you will learn:

-How Adda and her business partner set up a system to make sure to fund the company, while paying themselves a salary

-The best way that can apply to your personal life (or your business!) 

-Strategies for freelancers to streamline unsteady income

In my take you will learn:

-How to get over being intimidated by new things, like coding

-Why everyone should learn basic coding and web skills

-How creating virtual buckets can help your personal finances, and your business

Episode Links:

Learn more about Skillcrush! skillcrush.com

Try SkillCrush’s 10-day bootcamp! https://learn.skillcrush.com/skillcrush-10-day-bootcamp/

 

Follow Skillcrush and Adda!

Twitter: @skillcrush @addbjork

Instagram @skillcrush  @addabjork

Facebook Skillcrush addabjork

 

To win one of the promo video’s you see- be sure to share them on social media when you see them on my feeds!

Twitter @bobbirebell

Instagram @bobbirebell1

Facebook: Bobbi Rebell

Want to share your money story? Write to us and tell us about it at info@financialgrownup.com


Transcription

Adda Birnir:
What we learned very quickly is that women are not going out and searching, "I want to learn to code." Their motivation is not to learn to code, their motivation is to change their careers, and to make more money, and to have more creativity and flexibility.

Bobbi Rebell:
You're listening to Financial Grownup with me, Certified Financial Planner, Bobbi Rebell, author of How to Be a Financial Grownup. And you know what? Being a grownup, especially when it comes to money, but it's okay. We're going to get there together. I'm going to bring you one money from a financial grownup, one lesson, and then, my take on how you can make it your own. We got this.

Bobbi Rebell:
Hey, friends, that was Adda Birnir. She is CEO of Skillcrush, which is a big and growing online tech education company. She's talking about a big revelation that they had, when they were trying to figure out, how to better appeal to women, something very few tech companies were even trying to do, and this was way back in 2012.

Bobbi Rebell:
More on that in a sec, but first, just a quick welcome to all of our new listeners, if you're joining us for the first time, welcome. And if you're returning, welcome back. We try to keep the shows short, because we value your time. But you can also, of course, binge and listen to a few of them, if you're commuting. Or, if you have more time, you can listen to more episodes, all in a row.

Bobbi Rebell:
The goal is to deliver a valuable money story that you can learn from, hopefully be entertained by, and a money tip, that you can put into action pretty much right away, and weave into your life. If you enjoy the show, please consider taking a minute, and leaving a review on Apple Podcasts, and thank you so much, to all of you that have already done so.

Bobbi Rebell:
Okay, back to Adda, and her story. After being laid off from a digital ad agency, where she was an associate producer, she noticed that the technical people all had jobs. She wanted that security, and of course, who doesn't want the money that goes with that security?

Bobbi Rebell:
So she decided, also, because she talks about the fact that she had a lot of free time, that she would learn to code. And it turned out, it wasn't actually that hard. So fast forward to a side hustle, doing coding projects with a friend, and then, to a business venture that actually didn't work out, but it led to one that did, because of basically a chance meeting. Isn't it always that way? That's just the way it happens sometimes.

Bobbi Rebell:
Get ready for some drama here. This is a good story. Here is Skillcrush CEO Adda Birnir.

Bobbi Rebell:
Hey, Adda Birnir, you're a financial grownup. Welcome to the podcast.

Adda Birnir:
Thank you for having me.

Bobbi Rebell:
Congratulations on all of your success. You are the founder and CEO of Skillcrush, which is the country's largest online tech education company. Your mission, of course, to help women and minorities learning digital skills, and you've been touted in the media as, so, for all of these accomplishments, 20 Women To Watch In Media, by Columbia Journalism School. You're one of the 30 Most Important Women In Tech, by Business Insider.

Bobbi Rebell:
We could basically spend the whole podcast going over that stuff, but I'm just happy to have you here, and get a little bit of your time in your busy day, running your growing empire. So thank you for being here.

Adda Birnir:
Yeah, thanks for having me.

Bobbi Rebell:
The money story that you're going to share with us has a lot to do with how Skillcrush was born.

Adda Birnir:
Yeah, so, this is 2012 now. This is kind of the heyday of the incubator. I mean, they still exist, but they were really big then, and we were interested in exploring, trying to create some sort of software product ourselves.We had been playing around with a couple different ideas, and like I said, Skillcrush, which was called something totally different at the time, it was called Digital Divas, was totally, just like, a fun side product.

Adda Birnir:
We had this Tablet publishing software, so it was basically, like, our goal was to make it easy for online publishers to publish to iPads. That was kind of the thing we thought was like an actual business.

Bobbi Rebell:
So it was a total business pivot.

Adda Birnir:
It wasn't even like, a pivot. It was like, an isolated example. We just threw one out, and we're like, "Oh, people think we're interested in this one." It was good. I mean, it was one of those examples that the market tells you what they're interested in. And basically, no one gave two bleeps about the Tablet publishing, and everyone was super interested in the Digital Diva thing.

Adda Birnir:
Then, at the same time, fortuitously, I did this program at CUNY, on the Journalism School. And there, I met a woman named Jennifer McFadden, who went on to become my cofounder at Skillcrush, and she had done a lot of research about the online education space.

Adda Birnir:
So it was sort of, one of those, sort of total kismet moments, where I had this education product, that I didn't have any sense for the business proposition, or the business opportunity, and she had all this deep knowledge about the education space. So that was what really started it.

Adda Birnir:
I will say, though, because we'd had this failed attempt at this Tablet publishing software, I was very, very cautious with Skillcrush. I didn't want to invest in it without validating the idea on some product.

Bobbi Rebell:
So what did you do? What are the steps you took to validate it?

Adda Birnir:
Basically, when you go through this process, what you want to do is, you want to figure out, what is your riskiest assumption? For us, because, at the time, there weren't as many online education players. But there was lynda.com. So we felt like, it's that aspect of it, will people pay for education online, was validated.

Adda Birnir:
That, to us, was not the riskiest assumption. The riskiest assumption for Skillcrush was whether women would pay for, or would be interested in, a technology learning platform. So we designed this experiment, which is that we started a newsletter, and basically, what the sort of offer was, that the newsletter offered, was, we would define a technical term, and find an interesting way. And we'd done a day for 30 days.

Adda Birnir:
We went to South By Southwest, and figured, what we'll do is, we'll pitch this to women at South By Southwest, and they will buy it, with their e-mail address. We considered that sort of like, a transaction, and we figured, if we can't convince women at South By Southwest to purchase this, with their e-mail address for free, obviously, then there's no hope for us.

Bobbi Rebell:
So what happens?

Adda Birnir:
So, I think we had set, fill that goal of having 2,000 signups, and we did not get that, because we were doing direct sales. But our hit rate was 90% of them. I mean, everyone we spoke to, we got to sign up for it, so that was kind of our first positive signal. Then we actually, through that process, happened to pitch a woman who happened to work for Mother Jones. So then, she wrote us up, and then, that gave us another 600 signups, or something.

Bobbi Rebell:
Wow!

Adda Birnir:
That basically ended up with about 1,000 people.

Bobbi Rebell:
So then, what happened from there?

Adda Birnir:
So, from there, we started doing the Term a Day newsletter, and it started to build momentum, and I think we probably signed up, like, 3,000 people. Which, again, just to put this in perspective, this is shortly after Code Academy had gone live, and they had gotten 200,000 people to sign up over a 24-hour period. So I was completely bereft and disappointed by the 2,000. We had applied for the start of incubator, and we got in, and that gave us $25,000 of funding.

Adda Birnir:
The thing that I guess I think about it, like, at the time, I really needed that validation. Looking back on it, I think what I got out of it, more than the $25,000 ... because, honestly, the $25,000 just paid for incorporation. I didn't really have a lot of money, but it really was validation from an external source, that this is a cool idea, and you should keep working on it, and I think at that moment, I really needed that. But I don't think, the money itself, do you know what I'm saying?

Bobbi Rebell:
Yes.

Adda Birnir:
I think about this a lot, and looking back on it, I didn't need that validation, and that validation really didn't mean anything. Because they weren't my target audience, right? They didn't know.

Bobbi Rebell:
But at the time ...

Adda Birnir:
But at the time ...

Bobbi Rebell:
At the time, that mattered. Yeah.

Adda Birnir:
Exactly. But I just think about that, when I hear about women saying, "You know, I can't get funded," and I'm like, "Well, just remember, you don't need that validation from something." The only person, the only people that you need to validate your business are your customers, and often, it's easier to get them to validate it, than it is to get a venture capitalist to validate it.

Adda Birnir:
But we did, also from that, we did get another $50,000 as a convertible note from my other investors. That did give us some money, and that sort of about paid us, probably for the next four months, to build out Version 0.2, or whatever, of the product.

Bobbi Rebell:
So what is the lesson for our listeners from this?

Adda Birnir:
A lot of people get very attached to what is their solution, and there's kind of a thing in the startup community, which is that you got a solution in search of a problem. I think the most important thing that I can say to people is, you really have to start from the opposite end, right? You have to start with a problem, and then, come up with a solution for it.

Adda Birnir:
So I would just really encourage everyone, that if you have a business idea, chances are, you're onto something. But, before you kind of go all in on building out what you think is the best solution to this problem that you perceive, is to really talk to the people who are going to be paying for this solution, and really make sure that you understand their problem, and more deeply.

Adda Birnir:
That's sort of the case with Skillcrush. We had a lot of bumps in the road, especially in that first year and a half, and a lot of that was because it wasn't that we hadn't identified a legitimate problem. Because we had.

Adda Birnir:
There were women who could benefit from technical skills, but I will tell you, what we learned very quickly is that women are not going out and searching, "I want to learn to code." Their motivation is not to learn to code, their motivation is to change their careers, and to make more money, and to have more creativity and flexibility.

Adda Birnir:
They have some interest, in the sense that technical skills could be helpful. The big insight for us was like, you can't sell women the jobs report. That's not how they purchase that, right? They are looking at, "What is this gonna do for me? What changes will I be able to see in my life?"

Adda Birnir:
That was a fundamental insight that I really didn't have, until I started talking to my customers, and really understanding what their pain points were, and their problems were, and making sure that the solution I was providing really aligned with what problem they were trying to solve.

Bobbi Rebell:
So let's get to your every day money tip, because it's actually a business lesson that applies equally to our personal financial levels.

Adda Birnir:
Yes. One of the biggest kind of "Aha" moments for me with my first business, which I was running with my friend, and we were both freelancers. I remember, we got this big check. I think it was for $10,000, or something, and her impulse was that we should just split it, 50/50. My thought, "Why don't we just set our salaries? We're each going to get $4,000 a month, or something."

Adda Birnir:
I don't remember what it was, these are hypothetical numbers, but I was like, "How about, instead of just splitting every check that comes in 50/50, why don't we put the money in a bank, and take salary, and create the sort of situation you would have, in a normal situation, where you are getting paid, like, a steady salary, even if your actual income is kind of lumpy?

Adda Birnir:
It was really interesting, because this obviously was really helpful for us, just from a perspective of, when you're a freelancer, it's really hard, because your salary and your income is unpredictable. So we sort of artificially created this predictability for us, but it turned out to be a really, really important shift in perspective, in terms of thinking about the business as a third entity, and not sort of seeing it as something, where we were just like, 50/50, but it was like being ... we were like an entity unto itself, that we wanted to grow, and build up.

Adda Birnir:
I think that, in a lot of ways, this is something that is really applicable to anyone who's running a freelance business, even if they're just a one-person freelance shop ... That, to really to start think about your freelancing career as a business, and you want to grow that business, and make sure that business has a really solid foundation.

Bobbi Rebell:
Let's talk about Skillcrush. So much going on. Tell me the latest for summer of 2018.

Adda Birnir:
We are in the process of launching a couple of new blueprints, so when you come to Skllcrsuh, you have two options, in terms of how you want to learn. You can either take our sort of, shorter, more specific skill focus, Blueprints.

Adda Birnir:
Or you can sign up for what we call a Breaking Detect Blueprint, which is our all-inclusive program. You get access to everything that we have, and a lot of personalization. We work with you to set your career goals, and all those things, but we have a couple of new blueprints coming out, where it's going to be launching: a Web developer blueprint, we have a UX Designer blueprint coming out, which is really exciting.

Bobbi Rebell:
And where people can learn more about you, and Skillcrush, and follow you on social media, and all that good stuff?

Adda Birnir:
You just got to skillcrush.com, and sign up for our 10-day boot camp. It's the best way to get started. It's totally free, and you can follow us on Twitter. Just add skillcrush, and on Instagram, at skillcrush. I'm out of Bork on all the platforms, although I'm not the best at this, that you can get ...

Bobbi Rebell:
Wait. Spell that out, then.

Adda Birnir:
Oh. A-D-D-A, B-J-O-R-K. It's just, like Bjork the singer, but it also happens to be my middle name, so ...

Bobbi Rebell:
Love it, because you're from Iceland. Which is a cool, random fact.

Adda Birnir:
Yes, definitely.

Bobbi Rebell:
How old were you when you came to this country? You were like a baby, right?

Adda Birnir:
I was a tiny little baby, yeah, and I speak Icelandic, and ...

Bobbi Rebell:
Oh, my gosh. Say something.

Adda Birnir:
[foreign language 00:13:01]?

Bobbi Rebell:
What does that mean?

Adda Birnir:
Just, "This really nice letter today."

Bobbi Rebell:
All right, on that note, we'll leave it there, thank you so much.

Adda Birnir:
Thanks for just having me.

Bobbi Rebell:
Hey, everyone. So here's my take. When Adda and I were talking before the interview, she confessed that she had been so intimidated, just by the concept of coding beforehand, that she was resisting it, until, of course, she learned about them money thing, and all that.

Bobbi Rebell:
But then, when she focused, and tried it, she found out, it actually wasn't that hard.

Bobbi Rebell:
Financial Grownup Tip Number One: don't be intimidated by coding, or any skill that can benefit your career. It's basically a language. It can be challenging, she says, but it will open opportunities, and is becoming a basic thing that we all need to know a little bit about, at least, the basic level.

Bobbi Rebell:
Even if you're not directly coding, you may be supervising someone who is coding, or have somebody on your team, or at your company, or a peer. Understanding the basics of what they're doing, is going to help you figure out and understand workflow and project management.

Bobbi Rebell:
For example, I learned even just basic HTML years ago, and I built a website, literally typing in the codee that's now generally automatically generated for you, I was actually typing in the different codes.

Bobbi Rebell:
So, pre-Wordpress, pre-Squares-based, the whole thing. Skillcrush does have a free 10-day boot camp. So you can do that. I'm going to leave a link in the notes. It's pretty much risk-free, and worth checking out.

Bobbi Rebell:
Financial Grownup Tip Number Two: the every day money tip that she was talking about was basically about creating buckets for different needs with your money. So that can be really useful in your personal finances, even though she did really for business.

Bobbi Rebell:
Paying yourself the same amount each, especially if you have a variable income, is really useful. And then, you can put everything extra, in a different bucket, for a specific purpose. It's a great way, if you have a big goal, especially a goal that's intimidating, like, saving for a house down payment or something. Put it in a separate bucket. It'll start to add up. You won't even noticing it, and it works.

Bobbi Rebell:
Thank you all for your support of the show. If you like it, please, just tell a friend. Be sure to follow us on social media, and share the promo video, if you like them. You can win one for your business, or even just for yourself. Share them. Whoever the most this month, I'm going to pick someone, and I will make them a promotional video for themselves, or their business.

Bobbi Rebell:
On Twitter, you can follow me @bobbirebell, on Instagram, @obbirebell1. On Facebook, my page is Bobbi Rebell, and to learn more about the show, go to bobbirebell.com/financial grown-up podcasts.

Bobbi Rebell:
All right, [Ada Bernier 00:15:47] learned to move out of a career that left her financially vulnerable. She built a business instead focusing on helping others follow the money. Always a good philosophy when it comes to business and career. So thank you, Adda, for sharing your story, and for getting us one step closer to being financial grownups.

Announcer:
Financial Grownup With Bobbi Rebell is edited and produced by Steve [Stuart 00:16:20], and is a BRK media production.

Getting it right the second time around with the Muse CEO Kathryn Minshew

 

After 148 rejections in the first funding round, Kathryn Minshew co-founder and CEO of the Muse took note of what she did wrong and upped her game when she went looking for new financing. Minshew scored close to $30 million thanks to the new approach. 

 

In Kathryn’s money story you will learn

-How Kathryn and the Muse team re-vamped their strategy the second time they raised money

-How Kathryn rebounded from the 148 rejections in the seed round of financing

-How The Muse raised $30 million from investors

-How they were able to ask for less money and come out with more than the original targets

-The way Kathryn structured her process when pitching investors

-How they organized their pitches and research to be more effective

-Kathryn’s investor prioritization strategy

-The specific thing Kathryn said to investors to get them to the table faster- and with more interest in her company

-How a second round of financing is different- and should be approached differently from a seed round

In Kathryn’s lesson you will learn:

-The advice Kathryn found most helpful from her networks and mentors

-How she got help from other entrepreneurs

-How to tell if the investors are wrong not to invest- or if your idea and pitch is missing the mark

-How to figure out who your end users are- and why it is important

-Strategies and specific things to ask in order to get honest input about your company

In Kathryn’s money tip you will learn:

-Negotiations can be about more than just cash

-How to ask for signing bonuses, signing bonuses, flextime, vacation time, better titles.

-Why budgets for professional training are essential and how to negotiate for them

In my take you will learn:

-How to learn lessons from rejection, and incorporate them in your next venture

-The importance of taking the time to throughtfully plan and customize presentations and pitches

-How to level the playing field even when the other party is clearly more powerful. 

Episode links:

TheMuse.com

Kathryn’s book with Muse co-founder Alexandra Cavoulacos The New Rules of Work

Follow Kathryn and The Muse!

Instagram @kminshew @themuse

Twitter: @Kmin and @TheMuse and @TheNewRules

Facebook  https://www.facebook.com/thedailymuse

https://www.facebook.com/minshew

 

Kathryn Minshew, Co-Founder and CEO of The Muse shares her rebound from 148 investor rejections to eventually raising $30 million for her startup. Listen to her episode of the Financial Grownup podcast at bobbirebell.com/financialgrownuppodcast-- Created using PowToon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free.


Transcription

Kathryn Minshew:
If you tell someone you're the founder of a company and ask for their input, they are more likely to give you positive impact because they don't want to hurt your feelings. If you tell them that you're a consultant helping a company understand how its market positioning lands, or helping a company better understand what it's doing well and what it's not, people are much more likely to give you totally unfiltered feedback for the series A because I was running a process.

Bobbi Rebell:
You're listening to "Financial Grownup" with me, Certified Financial Planner, Bobbi Rebell, author of "How to Be a Financial Grownup". You know what? Being a grownup is really hard, especially when it comes to money. But it's okay, we're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.

Bobbi Rebell:
Hey, everybody. This is an episode about rejection, and what you would do differently the second time around. How to tell were they wrong to reject you? Maybe your message could be a little bit more on point. The Muse founder and CEO, Kathryn Minshew has told the story many times of how she and her colleagues were rejected 148 times when they when to raise money for their startup, The Muse. Once the company got off the ground, it has been a massive success, and many people would say, "Well, those 148 people, they must be so sorry that they rejected it." And of course, that is true to some extent. But also, Kathryn looks back and realizes she had a lot that she would do differently the next time. And in fact, she did do it differently when she went back for the next round of financing, and that's what we talked about. Here is Kathryn Minshew.

Bobbi Rebell:
Kathryn Minshew, you are a financial grownup. Welcome to the program.

Kathryn Minshew:
Thank you so much. I'm so excited to be here.

Bobbi Rebell:
And you are well known as the founder and CEO of The Muse, the amazing job site, and also well known for being rejected when you went to raise money. Tell me how many, 140 something times?

Kathryn Minshew:
148 times. It was like rejection for breakfast, lunch, and dinner, with a few meetings and noes inbetween for fun.

Bobbi Rebell:
And you are the queen of resilience, and one thing that you talk about in your book, "The New Rules of Work", which I should have mentioned to everybody. She is the author of a fabulous career book called "The New Rules of Work".

Bobbi Rebell:
You talk about your personal brand, and how important it is to define it. That fundraising and the lack of it for so long became your personal brand. So you brought with you a money story that has to do with what happened next, after you finally did get the initial funding and you went back for me. Tell us.

Kathryn Minshew:
Absolutely. Well, first of all, I'll say it's much easier as we all know to talk about failure once you've moved past it. So it became much easier to tell the story of the 148 noes after we had already successfully raised our series A and B rounds. So we've raised almost $30 million in venture capital so far for The Muse.

Bobbi Rebell:
Amazing.

Kathryn Minshew:
It's been a totally wild ride. So my financial story involves what I set out to do, or rather what I did in the series A to ensure that we had an outcome that was very different than the seed round. Because, obviously, I knew how important it was for that next round, to get it right from the go-ahead. And so to try and condense the story into something very quick, we wanted to go out and initially we were thinking about raising six to $7 million. But actually given the advice that I got while preparing for a fundraise, we were actually told to start out saying we were thinking five to six or five to seven, and then slowly let the demand build. So instead of us going out for a big number and being less sure if the market would respond, start out with a smaller number. And then, if the market is really excited about our business, let the negotiations and the demand push it up, which ended up working really well for us because we ended up raising 10 million after we had overwhelming demand.

Kathryn Minshew:
I also was incredibly structured about the process probably because I was a little bit paranoid after having such a difficult time with our seed round. So ahead of time, I really worked the story, got all of our metrics out there. I thought about how best to position them, which numbers to lead with, what to put first so that we could really grab people's attention. We were obviously lucky in that we had really great revenue growth and a lot of very strong metrics.

Kathryn Minshew:
And then, I actually created a spreadsheet. I took all of the investors that I was even remotely interested in talking to. I put them in a spreadsheet. Divided it up by location, so that when I was in New York, San Francisco, Boston, Chicago, DC, et cetera, I could meet with people who were there. Then, I included information about whether they had invested in any similar companies, any competitors. Any companies that might give them a better understanding into what we did at The Muse. I would include notes from different meetings. I actually would also rank how excited I was after each meeting to continue conversations, so I could prioritize the ones that I was most excited about. I would say that really helped to keep me on track, and so we were also able to run a pretty tight process, where we pinned all of our first meetings with investors to the same two-and-a-half or three-week period.

Kathryn Minshew:
It was really interesting because in the seed round, we had a lot of trouble with investors saying, "Oh, I'm busy, right now. But how about in a month?" I wasn't confident enough in the business, so we would just take whatever we could get for the series A because I was running a process. I would write back to people and be like, "You know I'd love to talk, but unfortunately, I need to get all of our first meetings done by X date. So I can push it a few days, but let me know if you're going to be able to make it work. And if not, I'm totally fine. We'll keep in touch and maybe there'll be another round that you can participate in." And what was fascinating is a lot of people would say, "Oh, let me move around my schedule. Absolutely, I can make it work." And suddenly, we were negotiating from a more even position. And the ones that weren't able to or the ones that said, "No, sorry. I can't do it," they probably would have never backed the company to begin with.

Bobbi Rebell:
True. Do you think looking back, obviously when you were going for the most money, the second round, you were a stronger situation to begin with. But had you used the techniques that you were now using that you just talked about, would you have had more success the first time?

Kathryn Minshew:
You know, maybe. It's so hard to know because the seed round for a startup is really different than later rounds because people aren't necessarily looking at your metrics. They are to some extent, but they're really betting on you. And I think the fact that it was my first proper company that I was fairly young at the time, this was six-and-a-half years ago, so it was very early in my career. And I think that plus the lack of knowledge or understanding about what we were trying to do in the business were some of the biggest concerns. So I do think we could have had a better time and controlled the process a bit more, but I also think there were just some fundamental and structural things that we had to get through and really prove on very limited capital before we could really go out and successfully fundraise from bigger investors.

Bobbi Rebell:
So now, what is your advice to listeners and especially want-to-be entrepreneurs that are looking to raise money, start businesses, and especially to young women?

Kathryn Minshew:
I would say, firstly, you can't understate the importance of perseverance because it is so hard in the early days. But I think that doesn't mean that you just keep doing the same thing without adjusting your tactics and thinking about how you could be more strategic. I found it to be so invaluable to get the advice from others, especially other female entrepreneurs. Because sometimes we have a lot of great friends who are entrepreneurs, who are men, but sometimes the tactics or the approaches or behaviors that would work for them, didn't work the same when I did them because of unintentional or unconscious bias or other things. And so I found that it was really helpful to surround myself with a network of entrepreneurs of both genders to get a lot of advice, to test out different approaches to see what felt natural and normal to me. Because if it feels too unnatural to you, investors will probably pick up on that, and it won't help you communicate that confidence that you are looking for when you're starting to talk to investors about your business.

Bobbi Rebell:
So one last question about this for our listeners, how do you know the difference between maybe your idea just isn't that good, and that's why you're not getting funding and you should stop, or you should persevere as you did because your idea just isn't hitting the right people at the right time with the right message?

Kathryn Minshew:
Absolutely. So you've just gotten to the crux of what makes this so hard, which is that there is no silver bullet, and you will never have 100% confidence or certainty either way, which is incredibly difficult. However, I think there are a few things you can use to help you directionally get that sense of whether your business is likely to be successful. The first, and I think the most important is to figure out who are your end users and do as much as possible to get unfiltered feedback from them.

Kathryn Minshew:
For example, if you tell someone you're the founder of a company and ask for their input, they're more likely to give you positive input because they don't want to hurt your feelings. If you tell them that you're a consultant helping a company understand how its marketing positioning lands or helping a company better understand what its doing well and what it's not, people are much more likely to give you totally unfiltered feedback, and you need that unfiltered feedback when you're trying to ascertain if you really need to keep pushing forward on your business.

Kathryn Minshew:
So in my case, even though we were getting rejection, after rejection, after rejection from a lot of investors, we were hearing things from our users and from people who were signing up to use The Muse that indicated we had tapped a nerve and we were on a path that people love. They wanted us to use the product. They'd say I love The Muse, but can you do these five things? Make it better here. Change this. That's all positive feedback because that shows you that there is a need. You just have to keep getting better, and I think that is what gave me the oomph to keep going. But I will just call out it's not like I knew the whole time, oh my gosh, this is a great idea. I just have to keep going. I definitely struggled with whether I should accept that these people that were much more experienced than I, that were successful investors, maybe they knew something I didn't, and I just had hubris.

Bobbi Rebell:
All right. Let's do a money tip. You are the career guru, and you have so many amazing ideas and tips in your book. I wanted to pull some out of there and get maybe your favorite tips that people can use in their careers, and their ventures that they could maybe put to work ASAP at their next job interview or their next negotiation, what have it.

Kathryn Minshew:
I thought through a lot of different things I could share here, and the one I came up with that I wanted to talk about today is the fact that when you negotiate, it is not just all about cash and I think it can be really empowering to realize that because so many of us have anxiety about negotiating a salary, negotiating a raise. Whether it's at the beginning of a job search, or when you're getting a promotion. But I would encourage people, remember that there are a lot of other things you can negotiate for.

Kathryn Minshew:
So obviously, base salary is the thing that people talk about most. But what about signing bonuses, performance bonuses if you achieve certain things? You can also negotiate for flex time, for vacation time, for a better title that might help you in your career. One of the most creative things that I've heard is people negotiating for a budget for professional development and training.

Bobbi Rebell:
Specific money. In other words, not just saying, "Will you send me," in theory. It's very specific.

Kathryn Minshew:
Oh, very specific. In fact, there was someone at an organization that had mandatory salary bans that the leadership wasn't able to go beyond, and so she said great. Why don't you dedicate ... I think it was five or $10,000 towards training development conference that will include my travel, and that will help level me up to be a better employee for you, to let me do my job better, and it won't invalidate the salary cap. This will just be another way that you're investing in my growth, and they said yes, and I think that is such a great example of creativity when it comes to negotiation.

Bobbi Rebell:
Amazing. That's such great advice. Thank you so much. Tell us quickly before we wrap up, what are you guys up to at The Muse these day, and where can people find you?

Kathryn Minshew:
Absolutely. So people can find me at The Muse or @kmin on Twitter. As a company, we are doing a lot right now, but we have been really focusing on we rolled out a new feature called Discussions on TheMuse.com, where people can ask and answer each other's questions. So if you have a career question or you want to learn more about negotiating a raise, we've got a way now to get advice from our community and hear other people's stories. And then, I'm also just kind of fascinated down the road by continuing to explore this idea of how people make the best career decisions, how they find the right fits, and how we help companies tell their stories in a more genuine and authentic way that isn't about just come work here, we're great, but really shares the information people need to know to decide do I want to be part of that organization, or be part of that company?

Bobbi Rebell:
Hey, friends. Here's my take on what Kathryn had to say.

Bobbi Rebell:
Financial grownup tip, number one. Like she did, do your homework, including learning what went wrong the first time. Even if you think the companies or whomever you were pitching to were wrong to reject your idea, we all have room for improvement. Kathryn went out and asked for advice, for example, about how much money to ask for. She actually went for a smaller number based on the advice as a strategy, and ended up raising more money, so it worked. She was also much more organized and structured in her preparations the second time around. She was specific to each company, and deliberate in her presentation. She planned geographically, so she could be efficient with her time. Kathryn even ranked how excited she was about prospects, so she could prioritize and focus on her resources and the best alow there.

Bobbi Rebell:
Financial grownup tip, number two. Stand up for yourself, even if you need them more than they need you. In Kathryn's second round, when prospects said they didn't have the time to meet with her any time soon, she pushed back and was not only able to get them to the table faster when they were interested, but also to level the playing field for a stronger negotiating position.

Bobbi Rebell:
Thank you for listening to this episode of financial grownup. Please subscribe if you have not already. Reviews are great if you have just a few minutes. You can follow me @bobbirebell on Twitter, @bobbirebell1 on Instagram, and learn more about the show at BobbiRebell.com/FinancialGrownupPodcast. I hope that you all enjoyed this episode of "Financial Grownups" with The Muse's Kathryn Minshew, and that we all got one step closer to being financial grownups.

Bobbi Rebell:
"Financial Grownup" with Bobbi Rebell is edited and produced by Steve Stuart, and is a BRK Media production.